Submit a Review for Aroma Care Northamptonshire
Unit 4 Regent Park, Booth Drive, Wellingborough, NN8 6GR
View Full Details of Aroma Care NorthamptonshireLatest Reviews for Aroma Care Northamptonshire
20 August 2025
Care is always very good. The girls and boys that come to look after my husband are very polite and know their work. They are very careful and considerate not to hurt him while washing and dressing him.
07 August 2025
Every carer is good, but sometimes I am not happy because of my husband. He can't speak, carer helps to clean him.
07 August 2025
Very efficient, they understand my problems when not feeling very well. They are courteous and very respectful towards my dignity and privacy. They are very respectful and very supportive of my care needs and support me when walking, as I may have NFD. I struggle to hear them sometimes because of hearing loss or the pitch of their voice. They always tell me when they are going to be off and when they will be back. I go to craft days and they are always helping, they can't do enough.
05 August 2025
We are very happy with the service and the staff and the carers are very helpful.
23 July 2025
I have found the all round performance as very good. The only thing I was concerned with is the changing over from one care to another. This doesn't always go to plan. We get on very well with all of our carers and have learnt quote a lot of their home life. Very good all round.
18 July 2025
The Agency provide Care Assistants who are caring and supportive. They understand the needs and requirements and work to ensure a good quality of life. They engage with the client to ensure their wishes are respected.
18 June 2025
Absolutely didn't think care at home could be this good, the carers are happy every time they come in two carers 4 times a day helpful and very calm and supportive and the team in the office have been absolutely brilliant we as a family can't thank you enough x
29 April 2025
The service we have is very satisfactory & carers we have are good most of the time, as long as he is taken care of & with dignity I'm very happy with his care service provider.
28 April 2025
4 visits per day, every visit they come in with a smile and upbeat attitude. They can't do enough for me, they make me feel comfortable. They notice if I have low days and are attentive to my emotions. I'm so glad to be with Aroma Care. I would recommend aroma care to friends and family in a heartbeat. I have no concerns for my well-being when I'm with them.
16 April 2025
My health has improved because I'm getting regular meals provided by my carers that come in 3 x a day.
15 April 2025
Staff are very caring and supportive to my father and are very good at letting me know of any issues.
14 April 2025
I haven't been with Aroma very long (since 21 December 2024) but I am happy with the quality of care I am receiving. The carers are all good and my wife can attest to that. The carers are respectful and are a great help to me. The office is very helpful when I need an earlier call for my appointments.
28 March 2025
Carer not arrived according to scheduled time in the morning. Rang on several occasions regarding the delay but no answer from the office. Eventually when response another carer was sent. Overall apart from this experience the company provide an excellent service.
14 March 2025
We were pushed in to using Aroma Care by the Reablement team. Spent over three hours with the site manager, we were told the staff were able to cook a meal for the client, they were excellent cooks etc. this was a lie, were not honest about the rosters and staring times, very cunning, they take your business and then mislead the client. The staff use their mobile phones to write about the client without any consent, and when asked questions, the "so called manager", lost it with the client and asked the worker to leave the house in the middle of the shift. This is the kind and quality of staff and care providers the council endorses and promotes as care providers. Very poor quality of service, mislead, not upfront, and the staff we met were very badly trained, and unprofessional. I would NOT recommend them to any family as we witnessed first hand!!! within 4 days the deal was over, 2/10!!
11 March 2025
Friendly, helpful, caring and professional carers. Always treat me with compassion and dignity. Very considerate and mindful both of my mental and physical health. Very adaptable and often go above and beyond when necessary. It is always a pleasure when my carer attends and they enrich and improve my day to day life. I would not be able to operate without their excellent care. The level of care is consistent and every carer that attends operates to the same high standards, regardless of whether they are my main carer or a covering carer. Administration are always polite and helpful. The office is easy to contact. Happy to alter visits when necessary to accommodate hospital visits etc. Would highly recommend this care company.
11 March 2025
Very good, carers are first class, very proficient. Very comforting and helpful in every way. My wife is receiving very good care. I would recommend Aroma Care to anyone.
10 March 2025
Our relationship with Aromacare has been quite successful. The care staff are responsive and well trained. It has been possible to create a good working relationship with each one. Issues have arisen, but it has been possible to come to an amicable agreement each time.
07 March 2025
Out experience has been very good, the carers are caring, polite and well-mannered, encouraging and listen to me and take their time applying my creams. We had a problem at the beginning of the service but this was resolved as the carers are now staying the time and completing all tasks required.
07 March 2025
Have always found the staff to be excellent, always polite, helpful and caring, always well dressed. Occasional problems with timings, but usually sorted out quickly.
07 March 2025
Very pleased with the care provided, the carers are very professional, good time keepers and are very good with my mum. All in all, very good.
Latest Reviews for Aroma Care Northamptonshire
20 August 2025
Care is always very good. The girls and boys that come to look after my husband are very polite and know their work. They are very careful and considerate not to hurt him while washing and dressing him.
07 August 2025
Every carer is good, but sometimes I am not happy because of my husband. He can't speak, carer helps to clean him.
07 August 2025
Very efficient, they understand my problems when not feeling very well. They are courteous and very respectful towards my dignity and privacy. They are very respectful and very supportive of my care needs and support me when walking, as I may have NFD. I struggle to hear them sometimes because of hearing loss or the pitch of their voice. They always tell me when they are going to be off and when they will be back. I go to craft days and they are always helping, they can't do enough.
05 August 2025
We are very happy with the service and the staff and the carers are very helpful.
23 July 2025
I have found the all round performance as very good. The only thing I was concerned with is the changing over from one care to another. This doesn't always go to plan. We get on very well with all of our carers and have learnt quote a lot of their home life. Very good all round.
18 July 2025
The Agency provide Care Assistants who are caring and supportive. They understand the needs and requirements and work to ensure a good quality of life. They engage with the client to ensure their wishes are respected.
18 June 2025
Absolutely didn't think care at home could be this good, the carers are happy every time they come in two carers 4 times a day helpful and very calm and supportive and the team in the office have been absolutely brilliant we as a family can't thank you enough x
29 April 2025
The service we have is very satisfactory & carers we have are good most of the time, as long as he is taken care of & with dignity I'm very happy with his care service provider.
28 April 2025
4 visits per day, every visit they come in with a smile and upbeat attitude. They can't do enough for me, they make me feel comfortable. They notice if I have low days and are attentive to my emotions. I'm so glad to be with Aroma Care. I would recommend aroma care to friends and family in a heartbeat. I have no concerns for my well-being when I'm with them.
16 April 2025
My health has improved because I'm getting regular meals provided by my carers that come in 3 x a day.
15 April 2025
Staff are very caring and supportive to my father and are very good at letting me know of any issues.
14 April 2025
I haven't been with Aroma very long (since 21 December 2024) but I am happy with the quality of care I am receiving. The carers are all good and my wife can attest to that. The carers are respectful and are a great help to me. The office is very helpful when I need an earlier call for my appointments.
28 March 2025
Carer not arrived according to scheduled time in the morning. Rang on several occasions regarding the delay but no answer from the office. Eventually when response another carer was sent. Overall apart from this experience the company provide an excellent service.
14 March 2025
We were pushed in to using Aroma Care by the Reablement team. Spent over three hours with the site manager, we were told the staff were able to cook a meal for the client, they were excellent cooks etc. this was a lie, were not honest about the rosters and staring times, very cunning, they take your business and then mislead the client. The staff use their mobile phones to write about the client without any consent, and when asked questions, the "so called manager", lost it with the client and asked the worker to leave the house in the middle of the shift. This is the kind and quality of staff and care providers the council endorses and promotes as care providers. Very poor quality of service, mislead, not upfront, and the staff we met were very badly trained, and unprofessional. I would NOT recommend them to any family as we witnessed first hand!!! within 4 days the deal was over, 2/10!!
11 March 2025
Friendly, helpful, caring and professional carers. Always treat me with compassion and dignity. Very considerate and mindful both of my mental and physical health. Very adaptable and often go above and beyond when necessary. It is always a pleasure when my carer attends and they enrich and improve my day to day life. I would not be able to operate without their excellent care. The level of care is consistent and every carer that attends operates to the same high standards, regardless of whether they are my main carer or a covering carer. Administration are always polite and helpful. The office is easy to contact. Happy to alter visits when necessary to accommodate hospital visits etc. Would highly recommend this care company.
11 March 2025
Very good, carers are first class, very proficient. Very comforting and helpful in every way. My wife is receiving very good care. I would recommend Aroma Care to anyone.
10 March 2025
Our relationship with Aromacare has been quite successful. The care staff are responsive and well trained. It has been possible to create a good working relationship with each one. Issues have arisen, but it has been possible to come to an amicable agreement each time.
07 March 2025
Out experience has been very good, the carers are caring, polite and well-mannered, encouraging and listen to me and take their time applying my creams. We had a problem at the beginning of the service but this was resolved as the carers are now staying the time and completing all tasks required.
07 March 2025
Have always found the staff to be excellent, always polite, helpful and caring, always well dressed. Occasional problems with timings, but usually sorted out quickly.
07 March 2025
Very pleased with the care provided, the carers are very professional, good time keepers and are very good with my mum. All in all, very good.