Submit a Review for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Corbridge Business Centre, Tinklers Yard, Corbridge, NE45 5SB
View full details of BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)Latest Reviews for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
10 February 2026
Bellevie Ponteland.
My Mum began receiving care from Bellevie in November 2025. So, relatively new to this concept of Care provision & like many relatives have observed & reviewed from a distance how life over the last 3 months has unfolded. I am delighted to say, Mum is settled, still
going strong at 89 & this would not have been possible without the Care & Compassion of the Ponteland team.
The Team have provided a support mechanism which allows Mum to still have a degree of independence in her own home & the Team are knowledgeable in areas that Mum requires on a day to day basis. Taking the time to speak & laugh with Mum, prompt her when required & getting to know her goes such a long way to Mum having a life rather than an existence. A big thank you from my family to the Ponteland Team for all your hard work & long hours spent caring for our older generation.
26 January 2026
Excellent service from a team of carers who genuinely cared about my mam. They were efficient, supportive, reliable and organised. They took time to get to know my mam and how she wanted her support and care to be. Highly recommended.
10 October 2025
We have been enormously impressed with the quality of service my father and we have received from BelleVie in Corbridge. Your staff have been highly professional, caring, thoughtful, and considerate. Sometimes going above and beyond their requirements and level of care.
Admin. has been constantly
prompt, thorough, reliable, and accommodating in their administration of my father's care and needs. I cannot praise the BelleVie team highly enough.
On behalf of my father, and myself, thank you. BelleVie for all that you have done. We would certainly recommend BelleVie.
30 September 2025
I think the care provided by the team from BelleVie was excellent. They looked after mum with compassion and dignity and helped her to remain in her own home for as long as possible. The app where the carers posted their visits really helped as we live a long way from her. I would certainly
recommend BelleVie to any family who needed support and care for their loved ones.
23 September 2025
After having suffered a few falls recently, my wife decided to organise a week of care visits from BelleVie to ensure that I was safe and well cared for whilst she needed to be away from home. We were both a little apprehensive as we had not needed to ask for help in this way before.
I found the
carers efficient, good humoured and very willing: they even undertook tasks beyond their remit. I genuinely looked forward to their visits every day and they ensured I ate well.
We were also pleased to know that the carers are themselves looked after well - allowing them time to treat the client with respect and dignity, not watching the clock to rush off to the next client. This is such an important point in keeping the care experience relaxed but efficient in my view.
I would heartily recommend BelleVie to anyone looking for a superior care experience.
30 April 2025
Very good - happy with the staff - treated well. Staff are approachable - needs are met.
22 April 2025
I have found the service to be very good. The staff come at the arranged time and are friendly, kind, respectful and responsive. I would have no hesitation in recommending the service.
03 April 2025
We are very happy with the care received. The carers are very prompt and thorough, friendly and give good service.
31 March 2025
I cannot over emphasise the excellence of the staff to provide my wife with care. Not only are they very efficient, they are like a breath of fresh air. Their presence lightens up our day
31 March 2025
I find BelleVie totally excellent for all my needs enabling me to stay independent in my flat. My family have great reassurance especially as they have met nearly all the carers and we all get along well. Thank you so much
18 March 2025
Have found all carers very good, all very diligent and careful and do the job satisfactory.
09 January 2025
The care which Mum has received from BelleVie carers has been exceptional. They have taken a genuine interest in her and her welfare and have come to be regarded as family friends. When problems have arisen, they have shown initiative and been quick to step up and do whatever has been required to
ensure Mum's welfare and safety, even accompanying to hospital until she could be admitted in the early hours of the morning. Communication with carers has been consistently good and living at a distance from Mum, this has been a great reassurance to both myself and my sister. The only thing which might be improved is the speed and consistency of responses to questions directed to management. Having said this, when compared with others' experience of care agencies BelleVie consistently comes out on top.
10 December 2024
BelleVie carers are the best. They consistently go above and beyond to ensure my mother-in-law is happy, safe and comfortable in her own home. We have regular contact with them through the app updates which are very reassuring as we live so far away. As well as providing general care, visits often
include running errands, picking up prescriptions or taking my mother-in-law out for a run in the car for some fresh air. They also spend time with her at home and we couldn't be happier with the service.
21 May 2024
Our mum has been receiving support from BelleVie for just over a year after returning home from a lengthy hospital stay. With close family living at a long distance, we were considering a care home for Mum until BelleVie was recommended to us.
Staff visit Mum three times a day, assisting with
personal care, housework, medication and shopping. BelleVie carers are our eyes and ears while Mum is able to stay in the comfort of her own home and enjoys the quality care and friendships she has made with all the staff. All visits are documented really well and let us know how Mum is doing.
We really appreciate the amazing standard of care you all provide, thank you.
14 May 2024
I've been using BelleVie (Northumberland) since moving to the area almost a year ago. My carers have become like friends to me, they take me out for some sea air, coffee and a chat. It does me the world of good. They help me with shopping and any other errands. They help me to maintain my
independence with dignity.
14 May 2024
Different carers accompany my brother on outings. He likes all of them and they are flexible, happy to walk or drive, dependent on the weather. He would prefer to know who is coming each week, a problem we've raised but has not been sorted.
08 May 2024
BelleVie is an absolutely fantastic team not only the carers that do the home visits but also the team leader, all very professional helpful and friendly.
My father-in-law looked forward to his daily visits every visit was outstanding carer and companionship.
I would highly recommend BelleVie to
anyone with a family member who is in need of care and support.
08 May 2024
I have found the service with BelleVie to be excellent. My father passed away in February 2024, my mother has fairly significant care needs and my father was her main carer. We needed to set up a care package as quickly as possible and Bellevie arranged an assessment within a few days and began
providing care within a week of the request.
They currently visit three times per day, assist with medication, and social interaction, taking her to a daycare centre, and settling her at night time. They also do bits of cleaning and shopping for her, as well as craft activities and games.
All of the staff have been very kind and supportive and really committed to their work. My mum likes them all. BelleVie also has an app where you can see the care notes as soon as they are uploaded, so we can see exactly what has been going on. In addition, care staff send me photos of my mum's artwork that she has completed at the day centre. I live a few hour's drive away so it's good to get these updates.
08 May 2024
All aspects of my dad's care provided by BelleVie have been excellent. Everyone, from management to the carers, has been brilliant, being so supportive of our family and most importantly, my dad's needs. The quality of care has been exceptional and I feel my dad is now being cared for in a safe and
caring environment in his own home. Dad is also very happy, despite our initial concerns that he would not accept anyone going in to help him, as he welcomes all the carers into his home and thoroughly enjoys their company and is appreciative of their support.
BelleVie also provided exceptional care when Dad went into hospital, with continued visits, advice and help in facilitating his discharge and providing additional care requirements, meaning he could return to his home rather than descend into alternative residential care.
15 March 2024
Good care considering the difficulties you experience caring for my aunt. Your staff are extremely patient and caring in a very awkward and testing environment. My aunt is unable to control her bodily functions and from what l have observed there hasn't been any problem with your staff coping with
helping her to go to the toilet and changing her clothes. Meals are made and served on time and dishes are washed. Overall the service and care are provided on time and proficiently.
Latest Reviews for BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
10 February 2026
Bellevie Ponteland.
My Mum began receiving care from Bellevie in November 2025. So, relatively new to this concept of Care provision & like many relatives have observed & reviewed from a distance how life over the last 3 months has unfolded. I am delighted to say, Mum is settled, still
going strong at 89 & this would not have been possible without the Care & Compassion of the Ponteland team.
The Team have provided a support mechanism which allows Mum to still have a degree of independence in her own home & the Team are knowledgeable in areas that Mum requires on a day to day basis. Taking the time to speak & laugh with Mum, prompt her when required & getting to know her goes such a long way to Mum having a life rather than an existence. A big thank you from my family to the Ponteland Team for all your hard work & long hours spent caring for our older generation.
26 January 2026
Excellent service from a team of carers who genuinely cared about my mam. They were efficient, supportive, reliable and organised. They took time to get to know my mam and how she wanted her support and care to be. Highly recommended.
10 October 2025
We have been enormously impressed with the quality of service my father and we have received from BelleVie in Corbridge. Your staff have been highly professional, caring, thoughtful, and considerate. Sometimes going above and beyond their requirements and level of care.
Admin. has been constantly
prompt, thorough, reliable, and accommodating in their administration of my father's care and needs. I cannot praise the BelleVie team highly enough.
On behalf of my father, and myself, thank you. BelleVie for all that you have done. We would certainly recommend BelleVie.
30 September 2025
I think the care provided by the team from BelleVie was excellent. They looked after mum with compassion and dignity and helped her to remain in her own home for as long as possible. The app where the carers posted their visits really helped as we live a long way from her. I would certainly
recommend BelleVie to any family who needed support and care for their loved ones.
23 September 2025
After having suffered a few falls recently, my wife decided to organise a week of care visits from BelleVie to ensure that I was safe and well cared for whilst she needed to be away from home. We were both a little apprehensive as we had not needed to ask for help in this way before.
I found the
carers efficient, good humoured and very willing: they even undertook tasks beyond their remit. I genuinely looked forward to their visits every day and they ensured I ate well.
We were also pleased to know that the carers are themselves looked after well - allowing them time to treat the client with respect and dignity, not watching the clock to rush off to the next client. This is such an important point in keeping the care experience relaxed but efficient in my view.
I would heartily recommend BelleVie to anyone looking for a superior care experience.
30 April 2025
Very good - happy with the staff - treated well. Staff are approachable - needs are met.
22 April 2025
I have found the service to be very good. The staff come at the arranged time and are friendly, kind, respectful and responsive. I would have no hesitation in recommending the service.
03 April 2025
We are very happy with the care received. The carers are very prompt and thorough, friendly and give good service.
31 March 2025
I cannot over emphasise the excellence of the staff to provide my wife with care. Not only are they very efficient, they are like a breath of fresh air. Their presence lightens up our day
31 March 2025
I find BelleVie totally excellent for all my needs enabling me to stay independent in my flat. My family have great reassurance especially as they have met nearly all the carers and we all get along well. Thank you so much
18 March 2025
Have found all carers very good, all very diligent and careful and do the job satisfactory.
09 January 2025
The care which Mum has received from BelleVie carers has been exceptional. They have taken a genuine interest in her and her welfare and have come to be regarded as family friends. When problems have arisen, they have shown initiative and been quick to step up and do whatever has been required to
ensure Mum's welfare and safety, even accompanying to hospital until she could be admitted in the early hours of the morning. Communication with carers has been consistently good and living at a distance from Mum, this has been a great reassurance to both myself and my sister. The only thing which might be improved is the speed and consistency of responses to questions directed to management. Having said this, when compared with others' experience of care agencies BelleVie consistently comes out on top.
10 December 2024
BelleVie carers are the best. They consistently go above and beyond to ensure my mother-in-law is happy, safe and comfortable in her own home. We have regular contact with them through the app updates which are very reassuring as we live so far away. As well as providing general care, visits often
include running errands, picking up prescriptions or taking my mother-in-law out for a run in the car for some fresh air. They also spend time with her at home and we couldn't be happier with the service.
21 May 2024
Our mum has been receiving support from BelleVie for just over a year after returning home from a lengthy hospital stay. With close family living at a long distance, we were considering a care home for Mum until BelleVie was recommended to us.
Staff visit Mum three times a day, assisting with
personal care, housework, medication and shopping. BelleVie carers are our eyes and ears while Mum is able to stay in the comfort of her own home and enjoys the quality care and friendships she has made with all the staff. All visits are documented really well and let us know how Mum is doing.
We really appreciate the amazing standard of care you all provide, thank you.
14 May 2024
I've been using BelleVie (Northumberland) since moving to the area almost a year ago. My carers have become like friends to me, they take me out for some sea air, coffee and a chat. It does me the world of good. They help me with shopping and any other errands. They help me to maintain my
independence with dignity.
14 May 2024
Different carers accompany my brother on outings. He likes all of them and they are flexible, happy to walk or drive, dependent on the weather. He would prefer to know who is coming each week, a problem we've raised but has not been sorted.
08 May 2024
BelleVie is an absolutely fantastic team not only the carers that do the home visits but also the team leader, all very professional helpful and friendly.
My father-in-law looked forward to his daily visits every visit was outstanding carer and companionship.
I would highly recommend BelleVie to
anyone with a family member who is in need of care and support.
08 May 2024
I have found the service with BelleVie to be excellent. My father passed away in February 2024, my mother has fairly significant care needs and my father was her main carer. We needed to set up a care package as quickly as possible and Bellevie arranged an assessment within a few days and began
providing care within a week of the request.
They currently visit three times per day, assist with medication, and social interaction, taking her to a daycare centre, and settling her at night time. They also do bits of cleaning and shopping for her, as well as craft activities and games.
All of the staff have been very kind and supportive and really committed to their work. My mum likes them all. BelleVie also has an app where you can see the care notes as soon as they are uploaded, so we can see exactly what has been going on. In addition, care staff send me photos of my mum's artwork that she has completed at the day centre. I live a few hour's drive away so it's good to get these updates.
08 May 2024
All aspects of my dad's care provided by BelleVie have been excellent. Everyone, from management to the carers, has been brilliant, being so supportive of our family and most importantly, my dad's needs. The quality of care has been exceptional and I feel my dad is now being cared for in a safe and
caring environment in his own home. Dad is also very happy, despite our initial concerns that he would not accept anyone going in to help him, as he welcomes all the carers into his home and thoroughly enjoys their company and is appreciative of their support.
BelleVie also provided exceptional care when Dad went into hospital, with continued visits, advice and help in facilitating his discharge and providing additional care requirements, meaning he could return to his home rather than descend into alternative residential care.
15 March 2024
Good care considering the difficulties you experience caring for my aunt. Your staff are extremely patient and caring in a very awkward and testing environment. My aunt is unable to control her bodily functions and from what l have observed there hasn't been any problem with your staff coping with
helping her to go to the toilet and changing her clothes. Meals are made and served on time and dishes are washed. Overall the service and care are provided on time and proficiently.