From the very first phone contact, we were impressed by the BelleVie teamDermot T(Son of Client/Service User)
My mother has home visits from BelleVie, she absolutely adores her carers and she trusts them 100%Christine R(Daughter-in-law of Client/Service User)
The team who provide the care on the ground, are superb and have made an enormous differenceDermot T(Son of Client/Service User)
From the very first phone contact, we were impressed by the BelleVie teamDermot T(Son of Client/Service User)
My mother has home visits from BelleVie, she absolutely adores her carers and she trusts them 100%Christine R(Daughter-in-law of Client/Service User)
The team who provide the care on the ground, are superb and have made an enormous differenceDermot T(Son of Client/Service User)
BelleVie offers homecare services that enable people to live safely and independently at home.
The team are focused on providing care that makes a difference to people's lives. Through carefully designed care plan, they are able to offer quality support with a personal touch.
Like other home care providers, they offer help around the home, every element of personal and specialist care, as well as transportation, companionship, and plenty else besides....
Care Provided by BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Monthly packages are tailored to the needs and aspirations of your loved one. This pricing structure allows Wellbeing Support Workers to focus on building a relationship with your loved one, rather than on the clock.
Please contact us for a no-obligation quotation.
Contact BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bellevie Care Ltd
- Private Owned
Person in charge
- Beverley Beresford (Wellbeing Support Lead)
BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) Reviews (38)
BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has a Review Score of 9.7 (9.744) out of 10, based on 21 reviews in the last 2 years.
Over all time BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has 38 reviews.
There is an easily accessible app that clients can review to see input.
Dad was admitted to hospital and the care team have been unbelievably supportive with some carers caring / asking re his progress and management keeping in touch for input in his hopefully discharge and offering help while he was admitted .
Unbelievable support and I can't recommend them enough if looking for caring , adaptable care
Thanks so much for your kind review, we will pass it on to the care team! It's wonderful to hear about the different support they are providing your dad!
We have been very pleased with the service we are receiving from Belle Vie. The staff are all very warm and caring as well as very professional in their work. They appreciate that for my husband, some days are better than others, and take a positive approach to whatever he can manage on the day. They help him with his exercises, which is making a real difference to his recovery
Thankyou for your feedback on our support team and BelleVie! It's wonderful to hear about the difference they are making to his recovering!
We are very pleased with the care team and the level of care provided by BelleVie. The carers are lovely: very professional but also kind and caring. They provide an efficient service that balances our needs with good humour whilst maintaining safety and dignity.
Hi, thankyou so much for your feedback and review, it's great to hear how much our carers our appreciated!
They are able to help him have a shower and get dressed on the mornings they come to see him.
If he cooperates well then they will do some house work to help me.
Thanks for the feedback and review! It's great to hear about the support they provide your husband, but also that they are able to help you as well when they can! We know how much they value being able to make a difference to both the people they support and their family!
Got not to say as up to now Im happy so far as such but don't want people I know or really (ALL young people) if you can understand I have to have older one with care experience.
Thanks for the review, it's good to hear that you're happy with our care team!
The carers are very helpfull and help me to live in my own home, & help get my meals. They are very friendly.
Thankyou for your review, it's always nice to hear about how helpful and friendly our care team are!
I am truly delighted with the care I receive from Bellevie. All the carers I have tick the boxes viz. punctual, very polite and caring, good listners, extremely kind and on occasions go the extra mile (still with a smile on their faces!) (They sound almost too good to be true - but fortunately they are true!
Thankyou for your wonderful review! We think that our carers are almost too good to be true too!
In recent weeks my team have helped me with outside communications.
When my support started I didn't feel confident or able to go out. I am now going out and recently my support worker enabled me to attend my Daughter's graduation in Preston, supporting me all the was from start to finish.
My team works together supporting me.
Thankyou so much for your review! It's amazing to hear about the support the team have been able to provide and how much they have helped you feel more confident going outside!
I am a double amputee and rely on carers to get me up, washed and dressed every morning. Then back to bed every night. I am very lucky that the carers I have are prompt, efficient and very pleasant and caring.
Thankyou for your review, it's great to hear such feedback on our support team!
My Mum began receiving care from Bellevie in November 2025. So, relatively new to this concept of Care provision & like many relatives have observed & reviewed from a distance how life over the last 3 months has unfolded. I am delighted to say, Mum is settled, still going strong at 89 & this would not have been possible without the Care & Compassion of the Ponteland team.
The Team have provided a support mechanism which allows Mum to still have a degree of independence in her own home & the Team are knowledgeable in areas that Mum requires on a day to day basis. Taking the time to speak & laugh with Mum, prompt her when required & getting to know her goes such a long way to Mum having a life rather than an existence. A big thank you from my family to the Ponteland Team for all your hard work & long hours spent caring for our older generation.
Thankyou so much, it's lovely to hear such great feedback on our Ponteland team! I'm so pleased to hear about the difference they've made!
Excellent service from a team of carers who genuinely cared about my mam. They were efficient, supportive, reliable and organised. They took time to get to know my mam and how she wanted her support and care to be. Highly recommended.
Thanks for the recommendation! It's really good to hear about how the team delivered care to suit your mum and what she wanted!
Admin. has been constantly prompt, thorough, reliable, and accommodating in their administration of my father's care and needs. I cannot praise the BelleVie team highly enough.
On behalf of my father, and myself, thank you. BelleVie for all that you have done. We would certainly recommend BelleVie.
Thankyou so much for your lovely review, it's very much appreciated! We will pass your feedback on to his care team and anyone else involved with his care, it's really nice to hear how appreciated their support is!
I think the care provided by the team from BelleVie was excellent. They looked after mum with compassion and dignity and helped her to remain in her own home for as long as possible. The app where the carers posted their visits really helped as we live a long way from her. I would certainly recommend BelleVie to any family who needed support and care for their loved ones.
Thankyou so much for your feedback! It's wonderful to hear how our team supported your mum and enabled her to remain at home for as long as they could! Your recommendation means a great deal to the team!
Very good - happy with the staff - treated well. Staff are approachable - needs are met.
Your positive review and feedback is very much appreciated! I'll pass it on to our care team!
I have found the service to be very good. The staff come at the arranged time and are friendly, kind, respectful and responsive. I would have no hesitation in recommending the service.
We are very happy with the care received. The carers are very prompt and thorough, friendly and give good service.
We're so pleased with how happy you are with our care team and the care that they provide you! Thankyou very much for the feedback!
I cannot over emphasise the excellence of the staff to provide my wife with care. Not only are they very efficient, they are like a breath of fresh air. Their presence lightens up our day
Hi Miles, thankyou so much for your review! It's lovely to hear about the difference our team have made to you and your wife!
Have found all carers very good, all very diligent and careful and do the job satisfactory.
Thankyou so much for your feedback! It's very much appreciated!
The care which Mum has received from BelleVie carers has been exceptional. They have taken a genuine interest in her and her welfare and have come to be regarded as family friends. When problems have arisen, they have shown initiative and been quick to step up and do whatever has been required to ensure Mum's welfare and safety, even accompanying to hospital until she could be admitted in the early hours of the morning. Communication with carers has been consistently good and living at a distance from Mum, this has been a great reassurance to both myself and my sister. The only thing which might be improved is the speed and consistency of responses to questions directed to management. Having said this, when compared with others' experience of care agencies BelleVie consistently comes out on top.
I'm so pleased to hear about the care that your mum receives from us! And our carers' ability to deal with any problems that have arisen. We will, however, endeavour to improve the speed and consistency of our responses to management queries!
BelleVie carers are the best. They consistently go above and beyond to ensure my mother-in-law is happy, safe and comfortable in her own home. We have regular contact with them through the app updates which are very reassuring as we live so far away. As well as providing general care, visits often include running errands, picking up prescriptions or taking my mother-in-law out for a run in the car for some fresh air. They also spend time with her at home and we couldn't be happier with the service.
Thank you so much for your review! It's wonderful to hear about the support that our team provide your mother-in-law and how much of a reassuring presence they are for you!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (18)
- Posted: Thursday 12 Mar 2026Thinking about a career in care or nursing? Hear first-hand what it’s like to work at BelleVie from one of our amazing Wellbeing Support Workers. They share what drew them...
- Posted: Thursday 12 Mar 2026Delegated healthcare activities are clinical or health-related tasks that can be safely carried out by trained care workers, rather than always requiring a nurse or other clinician. Examples include supporting...
- Posted: Thursday 12 Mar 2026The amazing Wellbeing Support Workers that make up our Hexham team decided to put together a party for the lovely people they support. It takes a lot of planning and...
Awards / Recognitions (27)
- Recipient: Bellevie Care LtdDate: Friday 06 Mar 2026
- Recipient: Bellevie Care LtdDate: Friday 21 Nov 2025
- Recipient: Bellevie Care LtdDate: Monday 16 Jun 2025
Meet the Team (14)
Cath has dedicated over 27 years to the Health and Social Care sector, gaining experience in various fields. She is passionate about her role and the care sector as a whole. Known for her friendly attitude, she is committed to helping the people we support live fulfilling lives and ensuring our Wellbeing Support Workers thrive.
Hi I'm Sarah. I worked in optics for 17 years but fancied doing something completely different. The job advertisement was so nicely written and that is what attracted me to the role at Bellevie. In my spare time I enjoy spending time with my family and going on long walks with my dog.
Hi, I’m Rick. I’m 41 and currently living in Ashington although I’m originally from Manchester. I moved to the North East to be closer to family and I love how friendly everyone is here. Working in care was a complete career change for me but I couldn’t have chosen a better company to work for, BelleVie really care about the people we support and I’m proud to call myself a wellbeing support worker.
Hi I’m Devyn. worked in retail before joining Bellevie. I play football for Newcastle United Women. I enjoy being out in the sun and taking my dog for ice creams!
I am a 67 year old widow and have spent the past 40+ years working in care. I retired last September from a nursing residential and dementia care home. I then began volunteering for Royal voluntary services visiting people who were discharged from hospital. I've realised I'm not ready for the knitting needles and slippers and needed to get back into a job I've always loved but didn't want to go back into care homes which is why I chose Bellevie where the person is put first and quality time can be spent with them.
I was born on a farm in Alston Cumbria. As a teenager I moved to Whitley Bay. I met my husband Ian, we are married and have three children. We opened three shops in North Tyneside and ran them over 20 years. I currently enjoy taking holidays exploring the country in my campervan.
Hi I’m Paula. Previously a teacher but left to care for my mum who had cancer and dad who has Alzheimer’s. I love photography, walking my German Shepherd, writing and travelling.
Hi my name is Susan. I enjoy the outside weather permitting. I enjoy walking with my dog Daisy. When able I enjoy riding my friends horse. I have previously worked in substance misuse, supporting service users to become drug and alcohol free. I have also worked in hospitals and the prison service working in healthcare.
I have been married for 35 years and live at home with my husband, two grown up sons, and our cat Enid. I worked in the pharmaceutical, and progressed to Sales management roles, spanning almost 30 years. In my spare time I enjoy reading, writing poetry, drawing, painting, gardening, history, as well as the great outdoors.
Hi I’m Michelle. Before coming to Bellevie I worked at Waitrose as a sales assistant. In my spare time I like to socialise with friends and family, and walking my 2 dogs.
Hi, I'm Ann-Marie and I'm excited to start my new chapter with BelleVie. My previous job was in admin so this is a total change for me. I enjoy meeting new people and getting out and about so this sounds like the dream job for me. I'm qualified in beauty therapy so enjoy doing this in my spare time.
Kerry-Ann joined BelleVie after previously working with children with disabilities for the last 6 years. Kerry-Ann is a mother of two adult children. Kerry-Ann is a fond animal lover and has had a menagerie of pets over the years. Kerry-Ann loves being outdoors in nature, especially anywhere near water.
I have been a community Dialysis Technician for 11 years. Prior to this I was a Healthcare Assistant, Domiciliary Carer and have been a Support Worker for adults with learning difficulties. In my spare time I like gardening, taking long walks with my dog, binge watching box sets, going camping and eating!
My name is Angela and I previously worked for Ferndene (CNTW NHS Foundation Trust) as a receptionist, I retired from there in November 2022 to look after my two youngest grandchildren. In my spare time I like to spend time with family, catching up with friends and holidays abroad.
Frequently Asked Questions about BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
How many Carers does BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) employ?
BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) to verify any information. View our terms and conditions. BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has an Enhanced Service - more info.