From the very first phone contact, we were impressed by the BelleVie teamDermot T(Son of Client/Service User)
My mother has home visits from BelleVie, she absolutely adores her carers and she trusts them 100%Christine R(Daughter-in-law of Client/Service User)
The team who provide the care on the ground, are superb and have made an enormous differenceDermot T(Son of Client/Service User)
From the very first phone contact, we were impressed by the BelleVie teamDermot T(Son of Client/Service User)
My mother has home visits from BelleVie, she absolutely adores her carers and she trusts them 100%Christine R(Daughter-in-law of Client/Service User)
The team who provide the care on the ground, are superb and have made an enormous differenceDermot T(Son of Client/Service User)
BelleVie offers homecare services that enable people to live safely and independently at home.
The team are focused on providing care that makes a difference to people's lives. Through carefully designed care plan, they are able to offer quality support with a personal touch.
Like other home care providers, they offer help around the home, every element of personal and specialist care, as well as transportation, companionship, and plenty else besides....
Care Provided by BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Monthly packages are tailored to the needs and aspirations of your loved one. This pricing structure allows Wellbeing Support Workers to focus on building a relationship with your loved one, rather than on the clock.
Please contact us for a no-obligation quotation.
Contact BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bellevie Care Ltd
- Private Owned
Person in charge
- Beverley Beresford (Wellbeing Support Lead)
BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) Reviews (38)
BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has a Review Score of 9.7 (9.744) out of 10, based on 21 reviews in the last 2 years.
Over all time BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has 38 reviews.
Staff visit Mum three times a day, assisting with personal care, housework, medication and shopping. BelleVie carers are our eyes and ears while Mum is able to stay in the comfort of her own home and enjoys the quality care and friendships she has made with all the staff. All visits are documented really well and let us know how Mum is doing.
We really appreciate the amazing standard of care you all provide, thank you.
Thank you for taking the time to write us such a wonderful review. I'm so glad that you're mum has been able to carry on living in her own home with the support of well-being support workers. I will pass your comments on to the team.
I've been using BelleVie (Northumberland) since moving to the area almost a year ago. My carers have become like friends to me, they take me out for some sea air, coffee and a chat. It does me the world of good. They help me with shopping and any other errands. They help me to maintain my independence with dignity.
Thank you so much for your wonderful review. It's good to hear that you see your carers as friends. There is nothing better than being able to get out and about, especially if it's to the seaside! I will share your kind comments with the team.
Different carers accompany my brother on outings. He likes all of them and they are flexible, happy to walk or drive, dependent on the weather. He would prefer to know who is coming each week, a problem we've raised but has not been sorted.
Good afternoon. Thank you so much for taking the time to write the review and for the additional feedback. I have spoken with the care team and they will be able to let your brother and yourself know who is visiting him each week. Please let me know if you have any other queries I can support you with.
My father-in-law looked forward to his daily visits every visit was outstanding carer and companionship.
I would highly recommend BelleVie to anyone with a family member who is in need of care and support.
Thank you so much for taking the time to leave this wonderful review. The team will miss visiting your Mum and Dad.
They currently visit three times per day, assist with medication, and social interaction, taking her to a daycare centre, and settling her at night time. They also do bits of cleaning and shopping for her, as well as craft activities and games.
All of the staff have been very kind and supportive and really committed to their work. My mum likes them all. BelleVie also has an app where you can see the care notes as soon as they are uploaded, so we can see exactly what has been going on. In addition, care staff send me photos of my mum's artwork that she has completed at the day centre. I live a few hour's drive away so it's good to get these updates.
Thank you so much for taking the time to write this wonderful review. The care team enjoy visiting your Mum and taking her out to her daycare centre. It's good to know that you have peace of mind and enjoy receiving the updates via our app. I will pass you kind comments onto the care team.
BelleVie also provided exceptional care when Dad went into hospital, with continued visits, advice and help in facilitating his discharge and providing additional care requirements, meaning he could return to his home rather than descend into alternative residential care.
Thank you so much for taking the time to write this review. It's so good to read how happy your dad is with his visits and enjoys seeing the carers each day. I will pass your wonderful comments on to the care team.
Good care considering the difficulties you experience caring for my aunt. Your staff are extremely patient and caring in a very awkward and testing environment. My aunt is unable to control her bodily functions and from what l have observed there hasn't been any problem with your staff coping with helping her to go to the toilet and changing her clothes. Meals are made and served on time and dishes are washed. Overall the service and care are provided on time and proficiently.
Thank you so much for taking the time to write this review. I have passed your comments on to the support team.
It's fair to say my Mum was quite wary of having carers so it's been lovely to see her thrive and enjoy her morning visits.
I very much appreciate the peace of mind Mum having such lovely carers gives me.
Good morning, thank you for taking the time to complete a review for BelleVie. We are so pleased to read that your Mum has settled into her new home and enjoys her visits - I know the care team enjoy visiting her. It's reassuring to know that you have peace of mind as well. I will pass your comments onto the care team for you.
Those were the first words that my mother said when I mentioned I had been asked to do a review for BelleVie. At first, my mum was very reluctant to have help but as she worsened she accepted she needed it. However, the care she is receiving has quickly changed her mind and she could not be happier, she feels she has made real friends with the ladies that care for her - they cannot do enough to help.
From my perspective, it lessens the worry, knowing that she is happy with the care and gets to bed safely at night.
Thank you.
Thank you so much for taking the time to leave us a review. I know that all of our well-being support workers enjoy their visits to your mum. I had the pleasure of meeting her before Christmas and I can see such a positive difference in her. It's lovely to hear that she sees the well-being support...
Their professionalism and individualised approach to care provision has meant that instead, she has been able to stay in her own home with her husband, enjoying excellent quality service from the company. They have never been let down and every effort has always been made to accommodate her needs. Without BelleVie my dad could not have coped with my mum’s care needs and they would not have been able to share this precious time that they now have together.
Safeguarding and safety needs are always met with clear reliable feedback from the carers and the managers when concerns may need to be raised. As a result prompt and appropriate actions have always been taken to ensure that my mum has the best possible experience.
I can’t thank this company enough.
Thank you so much for taking the time to leave our wonderful well-being support workers such a wonderful review. We are so glad that your mum and dad do get to spend that precious time together. The care team love visiting your mum and dad and I know they will be so happy to read your wonderful comments.
Nothing is too much trouble and the staff have gone out of their way to make sure my lovely mum has had the best care to an outstanding standard.
She really really looks forward to the staff visiting and chatting with them all.
It’s very pleasing that all visits are well documented and reflect exactly what has happened during their visit. Thank you so much we appreciate everything you are doing so Mum can stay at home.
Good morning. Thank you for taking the time to leave our wonderful well-being support workers such an amazing review. I will pass your comments on to the care team.
BelleVie is a great team, helpful and friendly and most of all professional. I would recommend them to anyone with a family member who is in need of care and support. (Their patient's needs always come first.)
Thank you so much for taking the time to leave us such a wonderful review. I will pass your comments onto our care team.
My dad looks forward to the daily visits by the carers and thinks they are all lovely. They make sure he’s OK, and chat while making him something to eat and drink and do odd jobs like hovering and picking up some milk, bread or laundry. They give me peace of mind as I work away from home and can only visit at the weekend.
Thank you so much for taking the time to leave a review. I know the care team look forward to visiting your dad. I will pass your comments on to them.
The staff that you employ are hand-picked and all of the ladies are so kind and make sure she has the best care possible. It is very nice to know that she is well looked after and saves us not to have to worry about her.
Thank you so much.
Good afternoon Della. Thank you so much for taking the time to leave us a review. We are so pleased that our well-being support workers give you peace of mind. I will pass your comments on to them for you.
The manager from BelleVie gives me regular calls and updates on her wellbeing, it's been a weight off my shoulders since she started having visits around six months ago. Totally recommend. Very happy.
Thank you Paul for your kind words, I know our well-being support workers love visiting your Mum.
We loved the Birdie app so we could see how Mum was each visit.
The care team who did each visit adapted to our requests , more importantly Mum enjoyed their company, they had the patience to listen to her memories and saw if she needed extra time on her visit. The team were efficient contacted the Doctor on our behalf .
Thank you for the care .
Thank you so much for your feedback and kind words, it is a pleasure to provide support, and know that we are making a difference to the whole family. We will of course share your kind words with our well-being support workers.
Finding a top-class care provider for your parents to remain safe, secure and happy in their own home is no easy task. From the very first phone contact, we were impressed by the BelleVie team and their professional approach to putting in place a package that suited our parents' needs. The team who provide the care on the ground, are superb and have made an enormous difference to the lives of our parents. In no time at all, they have built up a healthy rapport with us all and more importantly, have delivered the essential day to day services to help our parents to remain living independently. All of the highly skilled team are quietly efficient and get on with the job with total dignity and respect for our parents. It is very reassuring to know that as needs may change over time, that the package we have in place, can be easily augmented without any fuss or bother. We couldn't recommend BelleVie more highly.
Thank you very much for your kind words, we are looking forward to continuing to support your parents. The Durham team enjoys their visits!
BelleVie was recommended to us by a colleague at work. We needed support for our Dad who has mild dementia. From the initial phone call with the manager, we arranged a home visit and were introduced to the development coach. He explained more about the service they could offer and we discussed what we needed to support our Dad. Dad now has daily visits from friendly and helpful support workers. Nothing is too much trouble. They not only keep him company but also ensure he eats, drinks and takes his daily medications. We have peace of mind knowing that he is in safe hands and we are reassured that he is happy and content in his own home. We also get daily feedback to let us know how Dad is getting on. We would definitely recommend BelleVie!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (18)
- Posted: Thursday 12 Mar 2026Thinking about a career in care or nursing? Hear first-hand what it’s like to work at BelleVie from one of our amazing Wellbeing Support Workers. They share what drew them...
- Posted: Thursday 12 Mar 2026Delegated healthcare activities are clinical or health-related tasks that can be safely carried out by trained care workers, rather than always requiring a nurse or other clinician. Examples include supporting...
- Posted: Thursday 12 Mar 2026The amazing Wellbeing Support Workers that make up our Hexham team decided to put together a party for the lovely people they support. It takes a lot of planning and...
Awards / Recognitions (27)
- Recipient: Bellevie Care LtdDate: Friday 06 Mar 2026
- Recipient: Bellevie Care LtdDate: Friday 21 Nov 2025
- Recipient: Bellevie Care LtdDate: Monday 16 Jun 2025
Meet the Team (14)
Cath has dedicated over 27 years to the Health and Social Care sector, gaining experience in various fields. She is passionate about her role and the care sector as a whole. Known for her friendly attitude, she is committed to helping the people we support live fulfilling lives and ensuring our Wellbeing Support Workers thrive.
Hi I'm Sarah. I worked in optics for 17 years but fancied doing something completely different. The job advertisement was so nicely written and that is what attracted me to the role at Bellevie. In my spare time I enjoy spending time with my family and going on long walks with my dog.
Hi, I’m Rick. I’m 41 and currently living in Ashington although I’m originally from Manchester. I moved to the North East to be closer to family and I love how friendly everyone is here. Working in care was a complete career change for me but I couldn’t have chosen a better company to work for, BelleVie really care about the people we support and I’m proud to call myself a wellbeing support worker.
Hi I’m Devyn. worked in retail before joining Bellevie. I play football for Newcastle United Women. I enjoy being out in the sun and taking my dog for ice creams!
I am a 67 year old widow and have spent the past 40+ years working in care. I retired last September from a nursing residential and dementia care home. I then began volunteering for Royal voluntary services visiting people who were discharged from hospital. I've realised I'm not ready for the knitting needles and slippers and needed to get back into a job I've always loved but didn't want to go back into care homes which is why I chose Bellevie where the person is put first and quality time can be spent with them.
I was born on a farm in Alston Cumbria. As a teenager I moved to Whitley Bay. I met my husband Ian, we are married and have three children. We opened three shops in North Tyneside and ran them over 20 years. I currently enjoy taking holidays exploring the country in my campervan.
Hi I’m Paula. Previously a teacher but left to care for my mum who had cancer and dad who has Alzheimer’s. I love photography, walking my German Shepherd, writing and travelling.
Hi my name is Susan. I enjoy the outside weather permitting. I enjoy walking with my dog Daisy. When able I enjoy riding my friends horse. I have previously worked in substance misuse, supporting service users to become drug and alcohol free. I have also worked in hospitals and the prison service working in healthcare.
I have been married for 35 years and live at home with my husband, two grown up sons, and our cat Enid. I worked in the pharmaceutical, and progressed to Sales management roles, spanning almost 30 years. In my spare time I enjoy reading, writing poetry, drawing, painting, gardening, history, as well as the great outdoors.
Hi I’m Michelle. Before coming to Bellevie I worked at Waitrose as a sales assistant. In my spare time I like to socialise with friends and family, and walking my 2 dogs.
Hi, I'm Ann-Marie and I'm excited to start my new chapter with BelleVie. My previous job was in admin so this is a total change for me. I enjoy meeting new people and getting out and about so this sounds like the dream job for me. I'm qualified in beauty therapy so enjoy doing this in my spare time.
Kerry-Ann joined BelleVie after previously working with children with disabilities for the last 6 years. Kerry-Ann is a mother of two adult children. Kerry-Ann is a fond animal lover and has had a menagerie of pets over the years. Kerry-Ann loves being outdoors in nature, especially anywhere near water.
I have been a community Dialysis Technician for 11 years. Prior to this I was a Healthcare Assistant, Domiciliary Carer and have been a Support Worker for adults with learning difficulties. In my spare time I like gardening, taking long walks with my dog, binge watching box sets, going camping and eating!
My name is Angela and I previously worked for Ferndene (CNTW NHS Foundation Trust) as a receptionist, I retired from there in November 2022 to look after my two youngest grandchildren. In my spare time I like to spend time with family, catching up with friends and holidays abroad.
Frequently Asked Questions about BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett)
How many Carers does BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) employ?
BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) to verify any information. View our terms and conditions. BelleVie (Hexham, Whitley Bay, Morpeth, Ponteland & Consett) has an Enhanced Service - more info.