Submit a Review for Right at Home (Loughborough)
7 Ark Business Centre, Gordon Road, Loughborough, LE11 1JP
View Full Details of Right at Home (Loughborough)Latest Reviews for Right at Home (Loughborough)
11 August 2025
Right at Home (Loughborough) looked after me after I had undergone a hip replacement in May 2025, when they took over my post-operative care following on from my family. I was required by the surgeon to wear anti-DVT socks for the six weeks following the operation -- an impossible task for me to perform. So for four weeks, RaH carers visited me twice daily to see to the (dratted but necessary) socks and to give me care and support as needed as I regained strength and ability. It was apparent to me that every single carer who visited me was extremely well-trained in every aspect of the role. I enjoyed the companionship of each of them, despite my challenging circumstances which, of course, continued to improve with time. From first contact to finish, the RaH management proved extremely capable, flexible and user-friendly. As the time came to ditch the socks and my care was no longer needed, there was some regret, but I am whole-heartedly happy to recommend this care-providing company.
28 May 2025
They were very friendly. They arrived on time and were very punctual. They had an amicable demeanour. They performed their duties at the standard that I expected of them.
09 May 2025
Right at Home have been helping my parents live safely at home for three years or so now. They have have been really responsive to changing needs and the quality of service is very consistent. The management team have always responded quickly to requests or concerns. My father has been particularly struck that not only are they providing a very professional service, but that they do genuinely care about his wellbeing. Contact with the carers themselves help keep my parents engaged with the wider world in a way that wouldn't otherwise be possible and there are many examples of when they have gone above and beyond what could be expected.
07 March 2025
The company is very efficient, responding quickly to emails, sending schedules and confirming arrangements. My father's carers were kind and compassionate, but efficient in the care they provided. The company has much to recommend it.
22 January 2025
My mother required live-in night support whilst she recovered from a health issue. Right at Home was very responsive and able to meet our requirements in a matter of a few days. More importantly, the care was excellent and the people who "slept in" overnight with my mother were terrific, the ability to have consistent faces was important for my mother as she could develop a trusting relationship which she did very quickly. Cannot recommend these folks highly enough.
27 November 2024
Excellent service provided by the carers who go in every day. They take time to chat with my mum as well as completing the various jobs for her. My mum is always happy when they have visited. Thank you.
23 July 2024
This care company is the best. Nothing is too much trouble whatsoever, they are very caring and gentle and talk to you to save embarrassment.
15 July 2024
The Right at Home team are all caring individuals who are providing safe and effective care for my mother. She requires a daily one-hour visit to provide companionship, welfare check and administration of medicines. Her needs are met in an uplifting, dignified and caring way. The management team are responsive and adaptable to changes in circumstances and professional at all times. I have no hesitation in recommending Right at Home as a home care provider.
03 July 2024
We have until recently had the pleasure of using Right at Home as the secondary care provider for my father for the past two years. We have found the company as a whole to be very professional and also flexible during difficult times. The staff are friendly, caring and always treated Dad as an individual and with respect. The quality of care has been exceptional, always willing to go above and beyond for him. Thank you so much.
09 May 2024
My husband has dementia and requires help with personal care. The management team at Right At Home in Loughborough were incredibly helpful and thorough with a very 'can do' attitude. The staff who care for my husband are well-trained and meticulous. They have total respect for both my husband and my home and we both look forward to their visits. They are patient, kind and always good-humoured - a vital asset when caring for someone with dementia. They do not leave us until I am entirely happy and my husband is comfortable and settled. I would recommend Right At Home to anyone who is looking for care for a loved one. Thank you so much.
19 April 2024
My aunty has required care in her home since two periods of hospitalisation at the end of 2023. The care which has been provided by Right at Home is exceptional. The supervisory and management team keep up excellent communication and offer superb advice and suggestions. This is very welcome when trying to look after an elderly relative as it is often very difficult to make informed decisions about their health and wellbeing when it is something you are not experienced with. The caregivers are so kind and caring, very often going above and beyond their standard duties to help out both my aunty and us, her close family. Myself and other close family members live over an hour away from my aunty, so it's very comforting to know that she is in such good hands. Right at Home, you are doing an excellent job - thank you.
04 April 2024
Excellent service, the team is consistently friendly, helpful, and attentive to my mum's needs. Everything that we have asked for has been no trouble at all and the team is lovely to talk to and always happy to help.
01 April 2024
My mother-in-law needed care suddenly after a short illness. I rang Right at Home Loughborough who answered the phone straight away, they arranged everything in a professional, friendly way. The carers arrived at more or less the same time each day. They helped my mother-in-law to get dressed, prepped breakfast and other meals, hot drinks etc. The staff were clean and well presented and more than helpful, cleaning the bathroom, making beds, and putting the vacuum around when asked to do so. Very good service, not cheap but worth it.
09 November 2023
Right at Home (Loughborough) provide outstanding help and support for my dad. The care staff go out of their way to make my dad comfortable at home. I would highly recommend Right at Home (Loughborough).
27 October 2023
A first class service, carers are very efficient and friendly and really do care. Nothing is too much trouble and we are treated with respect. My wife enjoys the visits and looks forward to the carer coming.
27 October 2023
Right at Home (Loughborough) provide excellent care and support for my mother, enabling her to stay in her own home. The carers are kind and attentive, willing to go the extra mile if need be to ensure that her needs are met. They are very understanding of her medical conditions and the company itself frequently demonstrates that the client is at the forefront of all decision-making. I know that if there are any concerns that arise I will be notified immediately and the rest of the care team will likewise be informed. I would therefore not hesitate to recommend Right at Home (Loughborough) to anyone seeking highly professional home help.
14 June 2023
Right at Home (Loughborough) has provided outstanding help and support for my mother. The quick response, due to an immediate requirement, and the quality of care that the team have provided has been absolutely fantastic. Providing outstanding care to my mother, they have been very understanding of her needs. I highly recommend Right at Home (Loughborough).
25 May 2023
Right at Home Loughborough are an outstanding provider of care services. They have provided care for my mother for three days per week, for over eighteen months. The care staff are all friendly and extremely competent. The management systems kept at her home, ensure that any issues are reported and notified to other carers, and escalated if required. The company has also helped provide other services including advice on how to claim attendance allowance.
18 May 2023
Right at Home are providing outstanding care to my mother. They have been very careful to understand her needs and match her with a carer who has helped her adjust as she is needing increasing levels of support. Taking her food shopping and ensuring the food is put away once home, leaves Mum able to manage her own meals. She really looks forward to the visits and companionship as well as the practical help she receives. I highly recommend Right at Home.
11 May 2023
Right at Home Loughborough have been providing care for my elderly parents for over a year. They offer an excellent caring professional service which we are all very pleased with. Highly recommended.
Latest Reviews for Right at Home (Loughborough)
11 August 2025
Right at Home (Loughborough) looked after me after I had undergone a hip replacement in May 2025, when they took over my post-operative care following on from my family. I was required by the surgeon to wear anti-DVT socks for the six weeks following the operation -- an impossible task for me to perform. So for four weeks, RaH carers visited me twice daily to see to the (dratted but necessary) socks and to give me care and support as needed as I regained strength and ability. It was apparent to me that every single carer who visited me was extremely well-trained in every aspect of the role. I enjoyed the companionship of each of them, despite my challenging circumstances which, of course, continued to improve with time. From first contact to finish, the RaH management proved extremely capable, flexible and user-friendly. As the time came to ditch the socks and my care was no longer needed, there was some regret, but I am whole-heartedly happy to recommend this care-providing company.
28 May 2025
They were very friendly. They arrived on time and were very punctual. They had an amicable demeanour. They performed their duties at the standard that I expected of them.
09 May 2025
Right at Home have been helping my parents live safely at home for three years or so now. They have have been really responsive to changing needs and the quality of service is very consistent. The management team have always responded quickly to requests or concerns. My father has been particularly struck that not only are they providing a very professional service, but that they do genuinely care about his wellbeing. Contact with the carers themselves help keep my parents engaged with the wider world in a way that wouldn't otherwise be possible and there are many examples of when they have gone above and beyond what could be expected.
07 March 2025
The company is very efficient, responding quickly to emails, sending schedules and confirming arrangements. My father's carers were kind and compassionate, but efficient in the care they provided. The company has much to recommend it.
22 January 2025
My mother required live-in night support whilst she recovered from a health issue. Right at Home was very responsive and able to meet our requirements in a matter of a few days. More importantly, the care was excellent and the people who "slept in" overnight with my mother were terrific, the ability to have consistent faces was important for my mother as she could develop a trusting relationship which she did very quickly. Cannot recommend these folks highly enough.
27 November 2024
Excellent service provided by the carers who go in every day. They take time to chat with my mum as well as completing the various jobs for her. My mum is always happy when they have visited. Thank you.
23 July 2024
This care company is the best. Nothing is too much trouble whatsoever, they are very caring and gentle and talk to you to save embarrassment.
15 July 2024
The Right at Home team are all caring individuals who are providing safe and effective care for my mother. She requires a daily one-hour visit to provide companionship, welfare check and administration of medicines. Her needs are met in an uplifting, dignified and caring way. The management team are responsive and adaptable to changes in circumstances and professional at all times. I have no hesitation in recommending Right at Home as a home care provider.
03 July 2024
We have until recently had the pleasure of using Right at Home as the secondary care provider for my father for the past two years. We have found the company as a whole to be very professional and also flexible during difficult times. The staff are friendly, caring and always treated Dad as an individual and with respect. The quality of care has been exceptional, always willing to go above and beyond for him. Thank you so much.
09 May 2024
My husband has dementia and requires help with personal care. The management team at Right At Home in Loughborough were incredibly helpful and thorough with a very 'can do' attitude. The staff who care for my husband are well-trained and meticulous. They have total respect for both my husband and my home and we both look forward to their visits. They are patient, kind and always good-humoured - a vital asset when caring for someone with dementia. They do not leave us until I am entirely happy and my husband is comfortable and settled. I would recommend Right At Home to anyone who is looking for care for a loved one. Thank you so much.
19 April 2024
My aunty has required care in her home since two periods of hospitalisation at the end of 2023. The care which has been provided by Right at Home is exceptional. The supervisory and management team keep up excellent communication and offer superb advice and suggestions. This is very welcome when trying to look after an elderly relative as it is often very difficult to make informed decisions about their health and wellbeing when it is something you are not experienced with. The caregivers are so kind and caring, very often going above and beyond their standard duties to help out both my aunty and us, her close family. Myself and other close family members live over an hour away from my aunty, so it's very comforting to know that she is in such good hands. Right at Home, you are doing an excellent job - thank you.
04 April 2024
Excellent service, the team is consistently friendly, helpful, and attentive to my mum's needs. Everything that we have asked for has been no trouble at all and the team is lovely to talk to and always happy to help.
01 April 2024
My mother-in-law needed care suddenly after a short illness. I rang Right at Home Loughborough who answered the phone straight away, they arranged everything in a professional, friendly way. The carers arrived at more or less the same time each day. They helped my mother-in-law to get dressed, prepped breakfast and other meals, hot drinks etc. The staff were clean and well presented and more than helpful, cleaning the bathroom, making beds, and putting the vacuum around when asked to do so. Very good service, not cheap but worth it.
09 November 2023
Right at Home (Loughborough) provide outstanding help and support for my dad. The care staff go out of their way to make my dad comfortable at home. I would highly recommend Right at Home (Loughborough).
27 October 2023
A first class service, carers are very efficient and friendly and really do care. Nothing is too much trouble and we are treated with respect. My wife enjoys the visits and looks forward to the carer coming.
27 October 2023
Right at Home (Loughborough) provide excellent care and support for my mother, enabling her to stay in her own home. The carers are kind and attentive, willing to go the extra mile if need be to ensure that her needs are met. They are very understanding of her medical conditions and the company itself frequently demonstrates that the client is at the forefront of all decision-making. I know that if there are any concerns that arise I will be notified immediately and the rest of the care team will likewise be informed. I would therefore not hesitate to recommend Right at Home (Loughborough) to anyone seeking highly professional home help.
14 June 2023
Right at Home (Loughborough) has provided outstanding help and support for my mother. The quick response, due to an immediate requirement, and the quality of care that the team have provided has been absolutely fantastic. Providing outstanding care to my mother, they have been very understanding of her needs. I highly recommend Right at Home (Loughborough).
25 May 2023
Right at Home Loughborough are an outstanding provider of care services. They have provided care for my mother for three days per week, for over eighteen months. The care staff are all friendly and extremely competent. The management systems kept at her home, ensure that any issues are reported and notified to other carers, and escalated if required. The company has also helped provide other services including advice on how to claim attendance allowance.
18 May 2023
Right at Home are providing outstanding care to my mother. They have been very careful to understand her needs and match her with a carer who has helped her adjust as she is needing increasing levels of support. Taking her food shopping and ensuring the food is put away once home, leaves Mum able to manage her own meals. She really looks forward to the visits and companionship as well as the practical help she receives. I highly recommend Right at Home.
11 May 2023
Right at Home Loughborough have been providing care for my elderly parents for over a year. They offer an excellent caring professional service which we are all very pleased with. Highly recommended.