Submit a Review for Highlands Care Ltd
23 Footbury Hill Road, Orpington, BR6 0HP
View full details of Highlands Care LtdLatest Reviews for Highlands Care Ltd
07 October 2025
I am very happy with the care provided by Highlands Care. All the carers have been kind, helpful and cheerful, and have done everything asked of them. Their client has not been perhaps as obliging as she might have been but the carers have been unfailingly patient and accommodating nonetheless.
15 July 2025
I found the Carer from Highland Care looked after my husband very well whilst I had to go away for a few days to attend a family funeral. I spoke to her and my husband every day and he was happy with the care she provided which was reassuring for me.
10 July 2025
My experience of Highlands Care is exemplary. It is genuine 'care' that is provided along with warm, friendly carers. They very much work alongside me to cater for mums individual requirements. I spend a lot of time with mum so am there to see first hand the care that is provided. A big plus for
mum, despite being double handed and four calls a day, we have only ever seen four carers and occasionally the Manager, this enables continuity and the ability to build up a relationship. I wouldn't hesitate to recommend this company, if only all care companies were like this!
07 May 2025
Dad is slow to warm up to having men as his carer's , but I am pleased to say that has changed for him
He finds his carer" a useful and helpful chap who usually does things to me and for me that are a good idea!" I feel secure in the knowledge that if I go away on holiday he will monitored as
closely as ever and that I will be contacted very quickly with any concerns, such as medication problems. The agency are also available to help with any falls Dad may have outside of his care hours, which is a weight off my mind being a 2 and a half hour drive away from him. I am no longer the only person keeping an eye out for and caring for my Dad which means I can go back to being his daughter again for a while. When you find an agency you can trust it is such a relief!
28 April 2025
I am very satisfied with the way Highland Care Ltd have looked after my needs and have been very supportive to me at 90 years old.
12 February 2025
The staff look after mum with care and dignity. They always arrive on time.
12 February 2025
Carers very good with mum and treat her with respect.
22 January 2025
You have a wonderful team all working together making my parents feel special, they treated them like a member of their own family. I am very grateful for for all of them and their help and would recommend your company to all my friends. On behalf of my sisters and brother I would like to thank
Highlands Care Ltd very much.
16 January 2025
The staff treat my wife with respect and dignity. Her Alzheimer's is advanced now and doesn't talk much but they still talk to her like she would and try to join her in conversation. They tell her what they're going to do so nothing is a surprise. The manager always sends the same carers, which is
very helpful at this stage.
18 October 2024
My dad's first experience of regular care support; he is very happy with Highlands Care support. Carers are friendly, helpful, thoughtful, respectful and kind. The company took the trouble to assign male cares to my dad for personal care.
18 October 2024
It is early days yet but I have found the service excellent, the carer is so helpful.
09 October 2024
We have received first class service from all the staff. They have met all our needs and more. Even our emergency requests have been covered no matter how difficult it must have been.
01 July 2024
The care and support that my parents receive is first-class. Their carer is very kind, considerate and caring and this is also reflected when other members of the team cover due to holidays.
My parents are very happy with the care they are getting and I feel reassured that they are being well
looked after and are safe and secure when they are being cared for.
The Highlands team have become an extension of our family.
23 May 2024
I am very pleased with the service that I have received. Always punctual, professional, caring, and supportive service received. Including when provided on an ad hoc basis when required and requested.
23 May 2024
The carer is kind, friendly, knowledgeable and helpful and provides outstanding support. My mother looks forward to her visit and always says how much she has enjoyed the experience. I was impressed by the time and effort spent getting to know my mother and making sure her needs were understood.
22 March 2024
I have. always found my carer very very helpful and am very pleased. I am very pleased and have always been satisfied with care and support. The staff have good timekeeping, always turning up and going the extra mile.
05 January 2024
The family have been very impressed and grateful for the excellent care we have received for our father.
All of the team that are supporting my father especially the primary carer have been exceptional, truly going above and beyond, whilst at the same time dealing with our mother and her dog in a
very sympathetic manner. I would definitely recommend this team to my friends.
27 December 2023
Many thanks to you and everybody at Highlands Care for the care that you gave my mother in the final months of her life. Without your help, it would not have been possible for her to stay at home for as long as she did. She was always treated with the utmost dignity and respect and consequently grew
to trust you and accept your help. My family and I were always able to rely on you to attend as promised and to be flexible in your response to unforeseen circumstances. I count ourselves as very fortunate that you were the care agency involved in looking after my mother.
27 December 2023
A particular member of staff is an angel. I have never met anyone quite like her, empathetic, kind and utterly trustworthy. I needed emergency assistance with the care of my mother who has vascular dementia. Thanks to the member of staff in our hour of need, the safety, health and above all dignity
of Mum were not only preserved but totally safeguarded in the nicest possible way. I cannot imagine what would have happened without her. I cannot recommend her more highly. Anyone else who may need Highlands care help in the future can relax completely confident that their loved one is in the best possible hands.
22 December 2023
I have found Highland Care Ltd professional, dependable and flexible in their approach to providing personal care to my mum and dad. Highland Care Ltd has always been proactive in the care given to my parents and am looking forward to continued support in 2024.
Latest Reviews for Highlands Care Ltd
07 October 2025
I am very happy with the care provided by Highlands Care. All the carers have been kind, helpful and cheerful, and have done everything asked of them. Their client has not been perhaps as obliging as she might have been but the carers have been unfailingly patient and accommodating nonetheless.
15 July 2025
I found the Carer from Highland Care looked after my husband very well whilst I had to go away for a few days to attend a family funeral. I spoke to her and my husband every day and he was happy with the care she provided which was reassuring for me.
10 July 2025
My experience of Highlands Care is exemplary. It is genuine 'care' that is provided along with warm, friendly carers. They very much work alongside me to cater for mums individual requirements. I spend a lot of time with mum so am there to see first hand the care that is provided. A big plus for
mum, despite being double handed and four calls a day, we have only ever seen four carers and occasionally the Manager, this enables continuity and the ability to build up a relationship. I wouldn't hesitate to recommend this company, if only all care companies were like this!
07 May 2025
Dad is slow to warm up to having men as his carer's , but I am pleased to say that has changed for him
He finds his carer" a useful and helpful chap who usually does things to me and for me that are a good idea!" I feel secure in the knowledge that if I go away on holiday he will monitored as
closely as ever and that I will be contacted very quickly with any concerns, such as medication problems. The agency are also available to help with any falls Dad may have outside of his care hours, which is a weight off my mind being a 2 and a half hour drive away from him. I am no longer the only person keeping an eye out for and caring for my Dad which means I can go back to being his daughter again for a while. When you find an agency you can trust it is such a relief!
28 April 2025
I am very satisfied with the way Highland Care Ltd have looked after my needs and have been very supportive to me at 90 years old.
12 February 2025
The staff look after mum with care and dignity. They always arrive on time.
12 February 2025
Carers very good with mum and treat her with respect.
22 January 2025
You have a wonderful team all working together making my parents feel special, they treated them like a member of their own family. I am very grateful for for all of them and their help and would recommend your company to all my friends. On behalf of my sisters and brother I would like to thank
Highlands Care Ltd very much.
16 January 2025
The staff treat my wife with respect and dignity. Her Alzheimer's is advanced now and doesn't talk much but they still talk to her like she would and try to join her in conversation. They tell her what they're going to do so nothing is a surprise. The manager always sends the same carers, which is
very helpful at this stage.
18 October 2024
My dad's first experience of regular care support; he is very happy with Highlands Care support. Carers are friendly, helpful, thoughtful, respectful and kind. The company took the trouble to assign male cares to my dad for personal care.
18 October 2024
It is early days yet but I have found the service excellent, the carer is so helpful.
09 October 2024
We have received first class service from all the staff. They have met all our needs and more. Even our emergency requests have been covered no matter how difficult it must have been.
01 July 2024
The care and support that my parents receive is first-class. Their carer is very kind, considerate and caring and this is also reflected when other members of the team cover due to holidays.
My parents are very happy with the care they are getting and I feel reassured that they are being well
looked after and are safe and secure when they are being cared for.
The Highlands team have become an extension of our family.
23 May 2024
I am very pleased with the service that I have received. Always punctual, professional, caring, and supportive service received. Including when provided on an ad hoc basis when required and requested.
23 May 2024
The carer is kind, friendly, knowledgeable and helpful and provides outstanding support. My mother looks forward to her visit and always says how much she has enjoyed the experience. I was impressed by the time and effort spent getting to know my mother and making sure her needs were understood.
22 March 2024
I have. always found my carer very very helpful and am very pleased. I am very pleased and have always been satisfied with care and support. The staff have good timekeeping, always turning up and going the extra mile.
05 January 2024
The family have been very impressed and grateful for the excellent care we have received for our father.
All of the team that are supporting my father especially the primary carer have been exceptional, truly going above and beyond, whilst at the same time dealing with our mother and her dog in a
very sympathetic manner. I would definitely recommend this team to my friends.
27 December 2023
Many thanks to you and everybody at Highlands Care for the care that you gave my mother in the final months of her life. Without your help, it would not have been possible for her to stay at home for as long as she did. She was always treated with the utmost dignity and respect and consequently grew
to trust you and accept your help. My family and I were always able to rely on you to attend as promised and to be flexible in your response to unforeseen circumstances. I count ourselves as very fortunate that you were the care agency involved in looking after my mother.
27 December 2023
A particular member of staff is an angel. I have never met anyone quite like her, empathetic, kind and utterly trustworthy. I needed emergency assistance with the care of my mother who has vascular dementia. Thanks to the member of staff in our hour of need, the safety, health and above all dignity
of Mum were not only preserved but totally safeguarded in the nicest possible way. I cannot imagine what would have happened without her. I cannot recommend her more highly. Anyone else who may need Highlands care help in the future can relax completely confident that their loved one is in the best possible hands.
22 December 2023
I have found Highland Care Ltd professional, dependable and flexible in their approach to providing personal care to my mum and dad. Highland Care Ltd has always been proactive in the care given to my parents and am looking forward to continued support in 2024.