18 Crown Street, Hucknall, Nottingham, NG15 7SW
View Full Details of MSK HealthcareAbsolutely fantastic staff who went above and beyond in caring for my father in law. They genuinely really cared for and looked after him extremely well. We still keep in touch even after my father in law passed away.
Personally I'm a little wary of gushing reviews where everything gets 5 stars, but genuinely this is what I feel MSK deserve. If you are hesitating about getting carers in, don't. I first encountered the manager and her team when they took on the package of care for my father who had had a long spell in hospital last year. They were understanding and flexible; the carers respectful and gentle. They have adapted as he has improved. More recently my mother has needed support in the home. To be honest she was initially reluctant, feeling she 'ought to be able to' look after herself but the manager worked with us both to find the best set-up - a combination of autonomy and support. The MSK paperwork is clear and thorough so we know where we are and there are options to both increase or reduce the provision. I feel as if a weight is lifted off my shoulders after every interaction with MSK. They allow me to be more of a daughter again, thank you team!
MSK have recently started care for my son. I have professional experience of care so understand the system well. From our initial meeting and the subsequent service, I can't speak highly enough of the team supporting us. I say us as they have taken a huge weight from me by caring for my adult son so efficiently and with compassion, kindness and professionalism. I have a significant health issue and this has been respected. My son's care is paramount and each staff member's compassion has been evident. I'm so pleased we have these wonderful people as part of our home routine.
My partner has been receiving care for the last 12 years. MSK took over her contract a year ago and has given exceptional levels of care. They are always on time and very professional and caring. If we need to alter our times for hospital visits etc they always do their best to change them. All the carers are cheerful and helpful. The best care company we have had.
Absolutely fantastic staff who went above and beyond in caring for my father in law. They genuinely really cared for and looked after him extremely well. We still keep in touch even after my father in law passed away.
Personally I'm a little wary of gushing reviews where everything gets 5 stars, but genuinely this is what I feel MSK deserve. If you are hesitating about getting carers in, don't. I first encountered the manager and her team when they took on the package of care for my father who had had a long spell in hospital last year. They were understanding and flexible; the carers respectful and gentle. They have adapted as he has improved. More recently my mother has needed support in the home. To be honest she was initially reluctant, feeling she 'ought to be able to' look after herself but the manager worked with us both to find the best set-up - a combination of autonomy and support. The MSK paperwork is clear and thorough so we know where we are and there are options to both increase or reduce the provision. I feel as if a weight is lifted off my shoulders after every interaction with MSK. They allow me to be more of a daughter again, thank you team!
MSK have recently started care for my son. I have professional experience of care so understand the system well. From our initial meeting and the subsequent service, I can't speak highly enough of the team supporting us. I say us as they have taken a huge weight from me by caring for my adult son so efficiently and with compassion, kindness and professionalism. I have a significant health issue and this has been respected. My son's care is paramount and each staff member's compassion has been evident. I'm so pleased we have these wonderful people as part of our home routine.
My partner has been receiving care for the last 12 years. MSK took over her contract a year ago and has given exceptional levels of care. They are always on time and very professional and caring. If we need to alter our times for hospital visits etc they always do their best to change them. All the carers are cheerful and helpful. The best care company we have had.