MSK Healthcare

18 Crown Street, Hucknall, Nottingham NG15 7SW
Review Us
9.3 4 Reviews
  • MSK Healthcare, Nottingham
Other Home Care Providers you may be interested in:
Group Logo
Home Care Providers belonging to Respectful Care Nottingham South
Respectful Care Nottingham South
10
Member Logo
Home Care Providers belonging to Ready Care Private
Ready Care Private
10
Member Logo
Home Care Providers belonging to Care Pilot Ltd
Care Pilot Ltd
9.4
Missing logo
Home Care Providers belonging to Care Cover 24/7 East Midlands
Care Cover 24/7 East Midlands
Member Logo
Home Care Providers belonging to Truly Care Services Ltd
Truly Care Services Ltd
9.7
Show MSK Healthcare on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £22

Fees discussed on assessment

These prices are only a guideline, please contact MSK Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • MSK Healthcare Ltd

Person in charge

  • Sherine Kheswa (Manager)
Are you the Owner/Manager of MSK Healthcare? View your Advertising Options

MSK Healthcare Reviews (4)

9.3

MSK Healthcare has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time MSK Healthcare has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
2
2
4
0

Review from A T (Daughter-in-law of Client) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic staff who went above and beyond in caring for my father in law. They genuinely really cared for and looked after him extremely well. We still keep in touch even after my father in law passed away.

Reply from Sherine Kheswa, Registered Manager at MSK Healthcare

Thank you so much for your excellent review of our Service. Your feedback means a lot to us and is greatly appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C E (Daughter of Client) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Personally I'm a little wary of gushing reviews where everything gets 5 stars, but genuinely this is what I feel MSK deserve. If you are hesitating about getting carers in, don't.
I first encountered the manager and her team when they took on the package of care for my father who had had a long spell
in hospital last year. They were understanding and flexible; the carers respectful and gentle. They have adapted as he has improved.
More recently my mother has needed support in the home. To be honest she was initially reluctant, feeling she 'ought to be able to' look after herself but the manager worked with us both to find the best set-up - a combination of autonomy and support.
The MSK paperwork is clear and thorough so we know where we are and there are options to both increase or reduce the provision.
I feel as if a weight is lifted off my shoulders after every interaction with MSK. They allow me to be more of a daughter again, thank you team!

Reply from Sherine Kheswa, Registered Manager at MSK Healthcare

Thank you so much for such a fantastic review of our Service. It's a pleasure working with you and your family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ruth W (Mother of Client) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

MSK have recently started care for my son.
I have professional experience of care so understand the system well.
From our initial meeting and the subsequent service, I can't speak highly enough of the team supporting us.
I say us as they have taken a huge weight from me by caring for my adult son
so efficiently and with compassion, kindness and professionalism.
I have a significant health issue and this has been respected.
My son's care is paramount and each staff member's compassion has been evident. I'm so pleased we have these wonderful people as part of our home routine.

Reply from Sherine Kheswa, Registered Manager at MSK Healthcare

Thank you so much for your review. I am pleased to hear that you are happy with the care we provide for your son. This means a lot to us and we will strive to continually provide him with excellent care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Laurence E (Partner of Client) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been receiving care for the last 12 years. MSK took over her contract a year ago and has given exceptional levels of care. They are always on time and very professional and caring. If we need to alter our times for hospital visits etc they always do their best to change them. All the
carers are cheerful and helpful. The best care company we have had.

Reply from Sherine Kheswa, Registered Manager at MSK Healthcare

Thank you for your review. We are delighted to hear that you are happy with the care we provide.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for MSK Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for MSK Healthcare is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for MSK Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about MSK Healthcare

What Type of Services does MSK Healthcare offer?

MSK Healthcare offers Home Care.

How many Carers does MSK Healthcare employ?

MSK Healthcare employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MSK Healthcare to verify any information. View our terms and conditions. MSK Healthcare has an Basic Service - more info.