Submit a Review for Helping at Home
65 London Road, Newark-on-Trent, NG24 1RZ
View full details of Helping at HomeLatest Reviews for Helping at Home
05 February 2026
All the staff are really nice people, kind and caring and respectful of both myself and my home. Needs are not only physical, but the friendliness and sympathetic attitude really help with mental health. Also, staff have been very willing to accommodate special needs, e.g. escorts to hospital or
doctor appointments. I would have no hesitation in recommending Helping at Home.
13 January 2026
We've been really pleased with the care that we have received for my mum. It was a big step for us as a family to have extra support in to help with her changing needs but the staff have been very understanding and always reply to any questions promptly, and are very flexible to mums needs.
My mum
has also been positive about her visits which is really reassuring to us.
23 December 2025
Helping at home have a bank of excellent staff. Without exception I have found all I have come in contact with to be caring, kind, and very responsive to my father's ongoing and changing needs. I would wholeheartedly recommend.
15 December 2025
iMy father was in hospital after having had a stroke and the Helping at Home team were very helpful during the discharge and adjusting back at home process. We felt well supported by their care & service and are extremely grateful for all the lovely members of the team who help us look after dad on
a daily basis.
04 December 2025
since we have been using Helping at Home, their service and staff have been exceptional. The ladies who visit my mum, for a cuppa and to supervise her exercises, have been amazing. Kind and friendly, and really caring. The Office staff are On the Case, and happy to oblige when I need days changing
due to my work. We have been lucky to find you, thanks
25 November 2025
A great team of care staff. Professional caring and kind people. All aspects of care done and ensure mother keeps her dignity.
Office staff always ready to help with anything.
I would recommend this company if you need care.
23 October 2025
We have recently had to re evaluate my Father in laws care package, the staff have been fantastic at listening to my concerns for father in laws safety and helping to get the family on board with the new schedule. I can't thank them enough for all their help.
19 September 2025
Helping at Home were professional and responsive from the initial enquiry I made through to the end of providing care. The management team have been amazing, so quick to put in some urgent care and the carers visiting have all been very caring, thorough and professional. The timings were reliable
and communication was quick and straight forward. They helped support to the end of life which is what we wanted, to keep the care at home in a comfortable, quiet setting and avoid a care home or hospital.
I would highly recommend them without a doubt.
16 September 2025
Helping at home have been looking after our Mum for some time now.
We have no complaints, office staff & carers are all wonderful .
They work together with a "live in carer from another agency due to Mum's increasing needs.
All are very approachable and professional, they really "get it"
regarding the stress of looking after someone
12 September 2025
the carers he's had are very pleasant, friendly and effecient. Sometimes they are a little late but when here do what's needed and if finished early will help me with other household jobs which I'm very grateful. It's nice to have the following weeks rota.
11 September 2025
An excellent crew of carers who are well informed, good listeners and talkers, who undertake personal care with kindness and efficiency.
They are always on time and they take on the tasks that I have forgotten to do.
They remind me of any tasks that I need to do and make certain that it is in my
diary.
They are the best carers that I have ever had.
10 September 2025
The carers have been so professional and empathetic towards my dad. He wasn't happy about strangers coming into his home but he very quickly realised how fantastic they are. He calls them his angels. We as a family are also very happy with their treatment of our dad and he always takes his
medication for them easily with no fuss. Thank you
22 August 2025
Very pleased with our care provider. We are comfortable with all the carers we have had. They are very professional in their attention to my wife, friendly, efficient and very competent in their tasks. The office staff also rate the same as the carers. I find the weekly program email a great help.
30 July 2025
All the Carers are friendly and pleasant. They always arrive on time and are very willing to do anything they see which needs attention i.e. washing dishes, hoovering, etc. They are always here for the full time allotted.
23 May 2025
Helping at Home is a very professional organization. The Carers are quite proficient and very capable. The staff have always been courteous, pleasant and respectful. I think everyone does a good job. Their feedback mechanism is very useful and they go to considerable lengths to ensure that
communication is clear and effective.
22 May 2025
We're very happy with the service provided by helping at home. The carers are punctual and diligent. Nothing is to much trouble for them. It's important for my parents to know who is coming to see them, and they stick very closely to the times. This isn't something all care providers can do. They
also provide cleaning services - the house is spotless.
22 May 2025
HAH has provided an excellent service to my mother for several months. Their carers always look professional in their uniforms, and are professional in their actions. They are friendly, patient and kind in their interactions with Mum. Additionally, the staff in the office have shown a high level
of care and concern for Mum.
22 May 2025
Really impressed with the management and delivery of this care provider.
Many thanks for caring for close family members.
We get a list of carers attending each day and it hardly ever changes.
Keep up the good work
19 March 2025
Helping at home have been coming to mum for over a year now and I am happy with the level of support that she receives.
The girls are very friendly with mum and would do anything to help her in her daily routine.
07 March 2025
Helping at Home was recommended to us by two separate close friends, who both use their services for the care of their Mums. It was a very difficult decision for us, as we have been caring for Mum and this felt that we were letting Mum down. However, having taken that step, Helping at Home and the
carers have made this so much better than we could have hoped for. Mum's carer has been exceptional, so kind, thoughtful and nothing appears to be too much trouble. After only a month, they have built up a close bond, for which we are eternally grateful. It has given us confidence that when we are not able to be there, Mum is in very safe hands. We would have no hesitation, whatsoever, in recommending Helping at Home - THANK YOU.
Latest Reviews for Helping at Home
05 February 2026
All the staff are really nice people, kind and caring and respectful of both myself and my home. Needs are not only physical, but the friendliness and sympathetic attitude really help with mental health. Also, staff have been very willing to accommodate special needs, e.g. escorts to hospital or
doctor appointments. I would have no hesitation in recommending Helping at Home.
13 January 2026
We've been really pleased with the care that we have received for my mum. It was a big step for us as a family to have extra support in to help with her changing needs but the staff have been very understanding and always reply to any questions promptly, and are very flexible to mums needs.
My mum
has also been positive about her visits which is really reassuring to us.
23 December 2025
Helping at home have a bank of excellent staff. Without exception I have found all I have come in contact with to be caring, kind, and very responsive to my father's ongoing and changing needs. I would wholeheartedly recommend.
15 December 2025
iMy father was in hospital after having had a stroke and the Helping at Home team were very helpful during the discharge and adjusting back at home process. We felt well supported by their care & service and are extremely grateful for all the lovely members of the team who help us look after dad on
a daily basis.
04 December 2025
since we have been using Helping at Home, their service and staff have been exceptional. The ladies who visit my mum, for a cuppa and to supervise her exercises, have been amazing. Kind and friendly, and really caring. The Office staff are On the Case, and happy to oblige when I need days changing
due to my work. We have been lucky to find you, thanks
25 November 2025
A great team of care staff. Professional caring and kind people. All aspects of care done and ensure mother keeps her dignity.
Office staff always ready to help with anything.
I would recommend this company if you need care.
23 October 2025
We have recently had to re evaluate my Father in laws care package, the staff have been fantastic at listening to my concerns for father in laws safety and helping to get the family on board with the new schedule. I can't thank them enough for all their help.
19 September 2025
Helping at Home were professional and responsive from the initial enquiry I made through to the end of providing care. The management team have been amazing, so quick to put in some urgent care and the carers visiting have all been very caring, thorough and professional. The timings were reliable
and communication was quick and straight forward. They helped support to the end of life which is what we wanted, to keep the care at home in a comfortable, quiet setting and avoid a care home or hospital.
I would highly recommend them without a doubt.
16 September 2025
Helping at home have been looking after our Mum for some time now.
We have no complaints, office staff & carers are all wonderful .
They work together with a "live in carer from another agency due to Mum's increasing needs.
All are very approachable and professional, they really "get it"
regarding the stress of looking after someone
12 September 2025
the carers he's had are very pleasant, friendly and effecient. Sometimes they are a little late but when here do what's needed and if finished early will help me with other household jobs which I'm very grateful. It's nice to have the following weeks rota.
11 September 2025
An excellent crew of carers who are well informed, good listeners and talkers, who undertake personal care with kindness and efficiency.
They are always on time and they take on the tasks that I have forgotten to do.
They remind me of any tasks that I need to do and make certain that it is in my
diary.
They are the best carers that I have ever had.
10 September 2025
The carers have been so professional and empathetic towards my dad. He wasn't happy about strangers coming into his home but he very quickly realised how fantastic they are. He calls them his angels. We as a family are also very happy with their treatment of our dad and he always takes his
medication for them easily with no fuss. Thank you
22 August 2025
Very pleased with our care provider. We are comfortable with all the carers we have had. They are very professional in their attention to my wife, friendly, efficient and very competent in their tasks. The office staff also rate the same as the carers. I find the weekly program email a great help.
30 July 2025
All the Carers are friendly and pleasant. They always arrive on time and are very willing to do anything they see which needs attention i.e. washing dishes, hoovering, etc. They are always here for the full time allotted.
23 May 2025
Helping at Home is a very professional organization. The Carers are quite proficient and very capable. The staff have always been courteous, pleasant and respectful. I think everyone does a good job. Their feedback mechanism is very useful and they go to considerable lengths to ensure that
communication is clear and effective.
22 May 2025
We're very happy with the service provided by helping at home. The carers are punctual and diligent. Nothing is to much trouble for them. It's important for my parents to know who is coming to see them, and they stick very closely to the times. This isn't something all care providers can do. They
also provide cleaning services - the house is spotless.
22 May 2025
HAH has provided an excellent service to my mother for several months. Their carers always look professional in their uniforms, and are professional in their actions. They are friendly, patient and kind in their interactions with Mum. Additionally, the staff in the office have shown a high level
of care and concern for Mum.
22 May 2025
Really impressed with the management and delivery of this care provider.
Many thanks for caring for close family members.
We get a list of carers attending each day and it hardly ever changes.
Keep up the good work
19 March 2025
Helping at home have been coming to mum for over a year now and I am happy with the level of support that she receives.
The girls are very friendly with mum and would do anything to help her in her daily routine.
07 March 2025
Helping at Home was recommended to us by two separate close friends, who both use their services for the care of their Mums. It was a very difficult decision for us, as we have been caring for Mum and this felt that we were letting Mum down. However, having taken that step, Helping at Home and the
carers have made this so much better than we could have hoped for. Mum's carer has been exceptional, so kind, thoughtful and nothing appears to be too much trouble. After only a month, they have built up a close bond, for which we are eternally grateful. It has given us confidence that when we are not able to be there, Mum is in very safe hands. We would have no hesitation, whatsoever, in recommending Helping at Home - THANK YOU.