Helping at Home

My parents and I have been very happy with Helping at Home. The initial contact and meeting with my parents was friendly, courteous and professional and the tasks completed by the staff member who twice weekly attends are completed to a high standard. The staff member who goes to my parents' home each week has developed a positive relationship with my parents.

My parents have been very happy with the service received. It is a great relief to know that there are people who can help who are accepted by my parents. I also like being able to see the visit reports so even when not present I have some idea of the situation. Having an option for adhoc and regular care is also excellent.

We will continue to use the service as future needs arise. Many thanks to all the carers who visited my parents since we started using the service.

The owner & all members of staff should be proud of the ethos that Helping at Home have both created & implemented. Special carers all!

Highly recommended and we will be using them again.

Very much impressed with the support carers that have attended to my mother over a 2 week period. We found them to be punctual, friendly, eager to please and courteous and the management supporting these carers were in touch with what was happening on the ground. We are very grateful for all the help that we have received.

Helping at home is a very efficiently run company. The carers give my husband a thorough shower every evening and are very friendly and caring. They are always on time and will always help when it is needed.

The office staff are excellent too always contactable when in need.

Started with Helping at Home in January and having experienced 4-months of care for my mum we could not be happier. The visit timings are perfect, they vary no more than 15 minutes and the pool of carers who support mum is very consistent. Mum is very happy and speaks highly of all the carers with a couple of favourites. We get weekly rotas in advance and every time I have spoken to the office team they have been professional, supportive and very friendly. A recent highlight was a home visit to review the care and support mum is getting. Megan was friendly, professional and attentive with mum, taking care to allow time for mum to process what she was being asked and answer in her own time. We are totally happy with the team and the care provided, and I recommend anyone looking for care in the home speak to the Helping at Home team as part of their search, they're excellent.

All the staff are super friendly and caring always checking care needs and making suitable adjustments with regular reviews. Getting in touch with the office for any updates or changes is easy and the company are accommodating. Really pleased with the care service provided.

We are informed weekly in advance of the intended rotation and who will be attending.

I am pleased with the care I receive twice a week. They are friendly, and efficient. They are patient and helpful. They help me with washing and dressing. They help my wife changing bed covers. The office staff are always friendly and there to answer any queries.

I have only high praise for all the carers that look after my Mother in Law, she is confined to bed and not easy to manage but your girls all do a brilliant job, all so friendly and caring, we wouldn't be able to cope without home care. Thank you all for doing a great job !

Helping at Home when to a part in the storm. Adaptable, reliable, and a godsend. Always there, kind and cheerful. Could recommend to any of my family.

All the staff are really nice people, kind and caring and respectful of both myself and my home. Needs are not only physical, but the friendliness and sympathetic attitude really help with mental health. Also, staff have been very willing to accommodate special needs, e.g. escorts to hospital or doctor appointments. I would have no hesitation in recommending Helping at Home.

My mum has also been positive about her visits which is really reassuring to us.

Helping at home have a bank of excellent staff. Without exception I have found all I have come in contact with to be caring, kind, and very responsive to my father's ongoing and changing needs. I would wholeheartedly recommend.

iMy father was in hospital after having had a stroke and the Helping at Home team were very helpful during the discharge and adjusting back at home process. We felt well supported by their care & service and are extremely grateful for all the lovely members of the team who help us look after dad on a daily basis.

since we have been using Helping at Home, their service and staff have been exceptional. The ladies who visit my mum, for a cuppa and to supervise her exercises, have been amazing. Kind and friendly, and really caring. The Office staff are On the Case, and happy to oblige when I need days changing due to my work. We have been lucky to find you, thanks

Office staff always ready to help with anything.

I would recommend this company if you need care.

We have recently had to re evaluate my Father in laws care package, the staff have been fantastic at listening to my concerns for father in laws safety and helping to get the family on board with the new schedule. I can't thank them enough for all their help.