Submit a Review for Care Legacy Lancaster
20 Main Street, High Bentham, Lancaster, LA2 7HL
View full details of Care Legacy LancasterLatest Reviews for Care Legacy Lancaster
29 January 2026
We cannot say enough good things about this family run company. The care they have shown our mother has been outstanding. The carers treat her with dignity and respect, and they really go the extra mile to make sure she is well looked after. The support we have received as a family, from the
whole team, has been excellent, everyone is very knowledgeable about working with other care providers, such as gps, social services, occupational therapy, etc. and we are kept fully informed and updated. We cannot thank everyone enough and feel very glad we chose Care Legacy to look after our mother.
26 January 2026
A kind ,caring and thoughtful team ,very understanding when Mum's behaviour was a little bizarre ,
"It's nothing we've not seen before "
I was confident that she was well looked after.
Mum always knew who was coming at the next visit ,even if she couldn't remember their name.
15 January 2026
First of since my grandmother has been receiving visits from care legacy my grandma's belongings have been going missing this was reported to the safeguarding team. Then on the 2nd of January my grandmother was found on the floor by a care assistant he phoned the family and we where there within 5
minutes when we arrived at her house the care assistant was stood outside in the garden with my grandmother still on the floor when we as a family got there my grandmother was still on the floor it would appear she had been on the floor all night. My grandmother was cold hyperthermia had set in my grandmother was half under her bed no attempt had be made by the care assistant to move the bed or try and make my grandmother more comfortable did not even give her a blanket to try and warm her up he just stood outside. My grandmother has an infection in her legs and previously the care staff would wash cream and apply dressing as part of her care however due to changing this is not done.
27 August 2025
Next Thursday May 22nd - the arrangement with the hospital had with Care Legacy ends. I have been so pleased with the care I have received over the past 3 weeks, so I have decided to stay with Care Legacy, as I feel they are the best, and at the moment, I do still need a lot of help. Thank you.
18 August 2025
I am the daughter of their client.My mum found it very difficult to accept a care team into her home, but they made her feel comfortable and safe with them. They became a vital role in keeping my mum at home for her final months which she wanted. They quickly became good friends and mum valued their
support and friendship. As her daughter I could not of wanted a better team to care for her. They made me feel safe that when I wasn't there she was looked after with dignity and respect.. mum wasn't the easiest to care for but she accepted them the first day and enjoyed their visits. On the day of mums decline they controlled everything, and that night she passed in her own bed as she wanted thankyou to their care and support. I personally can not recommend them highly enough . Even after her death they still where there for me with support. Thankyou so much for making the last few months easier.
19 May 2025
Care Legacy have been providing daily care to my Aunt for over 2 years and throughout that time have been reliable, proactive and extremely professional. I live over 300 miles away so to know that they are providing the high level of support and care that they do, has been invaluable to my peace of
mind. They have regularly gone above and beyond their daily responsibilities to ensure that she attends appointments as her memory declines. Their intervention is enabling my Aunt to remain safely in her own home, which has always been her wish. Both carers and management have been excellent.
17 April 2025
Since Care Legacy took over looking after both my parents, I can't praise them enough, from the carers who help them daily and treat them with kindness and respect, to the managers who have always been available for any help and advice I have needed as a daughter.
28 March 2025
The care, respect and attention Care Legacy has given to Mum over the last 12 months has been amazing. I honestly don't think mum would be in the place where she is today without them. She is happy, settled and healthy to the point where she can be independent but under the watchful eye of a very
professional organisation. From the moment Mum came out of hospital last year Care Legacy has been working with her to ensure she has everything she needs to make life comfortable and enjoyable on a day to day basis. They are always there, reliable, professional and always on the end of a phone when you need them. It's not a nice thought but I know we can depend on them in the future when things might not be going so well and every member of the team will ensure she is well looked after at all times.
28 March 2025
Care Legacy, one staff member and his team have been looking after my mother for just over 12 months and I can't praise them enough. They are such a kind, caring professional, team who I know really care about their clients. It is such a comfort to know that someone is regularly calling to support
mum with her needs. She loves to see them and talks about them as her friends rather than carers. I can't recommend them enough.
19 March 2025
Care Legacy stepped in at short notice to help care for my Dad, his condition deteriorated rapidly and they were able to adapt the level of care accordingly with no stress or hassle, the care they provided was excellent, all the carers treated my Dad with such respect in his last few weeks and were
a great support to myself during such a difficult time. I cannot recommend them highly enough.
26 April 2024
Care Legacy are very genuine and caring people who have the welfare of their patients at heart. They couldn’t do enough for us in the time they cared for my husband. I would strongly recommend them to anyone who needs some care.
14 March 2024
I can honestly say Care Legacy are truly amazing. I highly recommend them.
We are so lucky to have found a company that shows so much kindness, compassion, care and dedication to their clients.
They are a highly professional team with years of experience. The level of care that they provide is
very hard to find. You can see this is not just a job to them they really do care from the heart.
Whilst looking after my father-in-law they showed him nothing but kindness they were very patient with him always putting his mind at ease and maintaining his dignity at all times. They always made him laugh with their banter and little jokes it made his day.
He used to look forward to seeing them It was as if he forgot about his illness and could just be himself for a little while which was lovely to see as he was in so much pain every day.
I will be forever grateful to Care Legacy for giving him the best care possible. I cannot thank them enough for their dedication to him.
21 February 2024
My experience with Care Legacy has been excellent. The team came into our home to care for my husband, they were very professional, reliable, respectful and knowledgable. Very supportive to both my husband and myself, nothing was too much trouble, they clearly love their job and their enthusiasm was
very evident and uplifting. They were friendly, funny and a pleasure to have in our home at what is a trying time. They have the ability to make you feel at ease, less stressed. Whilst we only had them for a short time, they started as strangers that came into our home, but very soon felt like friends we have known for ages. They are a credit to their profession.
18 October 2023
Care Legacy are a newish agency in the area and are family run. From the initial assessment, to the care, it all seems professional. The care staff are kind, courteous and show dignity to me.
11 September 2023
Great service by Care Legacy. The whole team has been a huge help and relief of stress regarding my grandmother's ever-increasing need for assistance with daily tasks. Very kind and helpful with difficult situations and a pleasure to have in place. Thank you to the whole team!
05 September 2023
Dad required more and more help as he approached the end of his life. Care Legacy could not have been any more helpful in providing extra care at short notice and always with compassion, professionalism and humour, something Dad always appreciated. I cannot speak highly enough of how they got Dad,
and us, through increasingly difficult times.
05 September 2023
Care Legacy was very approachable from the first phone call; they took the time to understand my mother-in-law's needs and provided the care to support her and us, ensuring the correct care was provided. There was always someone available to speak to, and we were kept fully informed of any issues.
The staff were friendly, reliable and very approachable.
12 July 2023
Care Legacy treats my parents with kindness, respect and dignity.
Both of my parents have dementia and mobility issues which is a worry but I feel confident that they are well looked after. It is also important to keep to a routine and having the same carers alternating helps build relationships
between them and my parents and also myself.
Care Legacy is a wonderful team.
18 April 2023
Absolutely wonderful care given from the very first day, always very respectful, available to contact 24 hours a day, all staff members are kind, down to earth and friendly.
They were all very knowledgeable about possible medication side effects, what happens when the client is in the same
position a lot, very reassuring to the family.
Left my family member feeling wonderful! They are more than carers, they became her best friends, added joy to her life from start to end.
Nothing ever was too much!
18 April 2023
An absolutely brilliant care company!
Cared for my nan for just over a year and in that time they have been amazing! Always helpful, quick to solve issues and she was treated with such care and dignity!
Brilliant, five-star carers and would highly recommend their services to anyone needing it
within the Bentham area!
Latest Reviews for Care Legacy Lancaster
29 January 2026
We cannot say enough good things about this family run company. The care they have shown our mother has been outstanding. The carers treat her with dignity and respect, and they really go the extra mile to make sure she is well looked after. The support we have received as a family, from the
whole team, has been excellent, everyone is very knowledgeable about working with other care providers, such as gps, social services, occupational therapy, etc. and we are kept fully informed and updated. We cannot thank everyone enough and feel very glad we chose Care Legacy to look after our mother.
26 January 2026
A kind ,caring and thoughtful team ,very understanding when Mum's behaviour was a little bizarre ,
"It's nothing we've not seen before "
I was confident that she was well looked after.
Mum always knew who was coming at the next visit ,even if she couldn't remember their name.
15 January 2026
First of since my grandmother has been receiving visits from care legacy my grandma's belongings have been going missing this was reported to the safeguarding team. Then on the 2nd of January my grandmother was found on the floor by a care assistant he phoned the family and we where there within 5
minutes when we arrived at her house the care assistant was stood outside in the garden with my grandmother still on the floor when we as a family got there my grandmother was still on the floor it would appear she had been on the floor all night. My grandmother was cold hyperthermia had set in my grandmother was half under her bed no attempt had be made by the care assistant to move the bed or try and make my grandmother more comfortable did not even give her a blanket to try and warm her up he just stood outside. My grandmother has an infection in her legs and previously the care staff would wash cream and apply dressing as part of her care however due to changing this is not done.
27 August 2025
Next Thursday May 22nd - the arrangement with the hospital had with Care Legacy ends. I have been so pleased with the care I have received over the past 3 weeks, so I have decided to stay with Care Legacy, as I feel they are the best, and at the moment, I do still need a lot of help. Thank you.
18 August 2025
I am the daughter of their client.My mum found it very difficult to accept a care team into her home, but they made her feel comfortable and safe with them. They became a vital role in keeping my mum at home for her final months which she wanted. They quickly became good friends and mum valued their
support and friendship. As her daughter I could not of wanted a better team to care for her. They made me feel safe that when I wasn't there she was looked after with dignity and respect.. mum wasn't the easiest to care for but she accepted them the first day and enjoyed their visits. On the day of mums decline they controlled everything, and that night she passed in her own bed as she wanted thankyou to their care and support. I personally can not recommend them highly enough . Even after her death they still where there for me with support. Thankyou so much for making the last few months easier.
19 May 2025
Care Legacy have been providing daily care to my Aunt for over 2 years and throughout that time have been reliable, proactive and extremely professional. I live over 300 miles away so to know that they are providing the high level of support and care that they do, has been invaluable to my peace of
mind. They have regularly gone above and beyond their daily responsibilities to ensure that she attends appointments as her memory declines. Their intervention is enabling my Aunt to remain safely in her own home, which has always been her wish. Both carers and management have been excellent.
17 April 2025
Since Care Legacy took over looking after both my parents, I can't praise them enough, from the carers who help them daily and treat them with kindness and respect, to the managers who have always been available for any help and advice I have needed as a daughter.
28 March 2025
The care, respect and attention Care Legacy has given to Mum over the last 12 months has been amazing. I honestly don't think mum would be in the place where she is today without them. She is happy, settled and healthy to the point where she can be independent but under the watchful eye of a very
professional organisation. From the moment Mum came out of hospital last year Care Legacy has been working with her to ensure she has everything she needs to make life comfortable and enjoyable on a day to day basis. They are always there, reliable, professional and always on the end of a phone when you need them. It's not a nice thought but I know we can depend on them in the future when things might not be going so well and every member of the team will ensure she is well looked after at all times.
28 March 2025
Care Legacy, one staff member and his team have been looking after my mother for just over 12 months and I can't praise them enough. They are such a kind, caring professional, team who I know really care about their clients. It is such a comfort to know that someone is regularly calling to support
mum with her needs. She loves to see them and talks about them as her friends rather than carers. I can't recommend them enough.
19 March 2025
Care Legacy stepped in at short notice to help care for my Dad, his condition deteriorated rapidly and they were able to adapt the level of care accordingly with no stress or hassle, the care they provided was excellent, all the carers treated my Dad with such respect in his last few weeks and were
a great support to myself during such a difficult time. I cannot recommend them highly enough.
26 April 2024
Care Legacy are very genuine and caring people who have the welfare of their patients at heart. They couldn’t do enough for us in the time they cared for my husband. I would strongly recommend them to anyone who needs some care.
14 March 2024
I can honestly say Care Legacy are truly amazing. I highly recommend them.
We are so lucky to have found a company that shows so much kindness, compassion, care and dedication to their clients.
They are a highly professional team with years of experience. The level of care that they provide is
very hard to find. You can see this is not just a job to them they really do care from the heart.
Whilst looking after my father-in-law they showed him nothing but kindness they were very patient with him always putting his mind at ease and maintaining his dignity at all times. They always made him laugh with their banter and little jokes it made his day.
He used to look forward to seeing them It was as if he forgot about his illness and could just be himself for a little while which was lovely to see as he was in so much pain every day.
I will be forever grateful to Care Legacy for giving him the best care possible. I cannot thank them enough for their dedication to him.
21 February 2024
My experience with Care Legacy has been excellent. The team came into our home to care for my husband, they were very professional, reliable, respectful and knowledgable. Very supportive to both my husband and myself, nothing was too much trouble, they clearly love their job and their enthusiasm was
very evident and uplifting. They were friendly, funny and a pleasure to have in our home at what is a trying time. They have the ability to make you feel at ease, less stressed. Whilst we only had them for a short time, they started as strangers that came into our home, but very soon felt like friends we have known for ages. They are a credit to their profession.
18 October 2023
Care Legacy are a newish agency in the area and are family run. From the initial assessment, to the care, it all seems professional. The care staff are kind, courteous and show dignity to me.
11 September 2023
Great service by Care Legacy. The whole team has been a huge help and relief of stress regarding my grandmother's ever-increasing need for assistance with daily tasks. Very kind and helpful with difficult situations and a pleasure to have in place. Thank you to the whole team!
05 September 2023
Dad required more and more help as he approached the end of his life. Care Legacy could not have been any more helpful in providing extra care at short notice and always with compassion, professionalism and humour, something Dad always appreciated. I cannot speak highly enough of how they got Dad,
and us, through increasingly difficult times.
05 September 2023
Care Legacy was very approachable from the first phone call; they took the time to understand my mother-in-law's needs and provided the care to support her and us, ensuring the correct care was provided. There was always someone available to speak to, and we were kept fully informed of any issues.
The staff were friendly, reliable and very approachable.
12 July 2023
Care Legacy treats my parents with kindness, respect and dignity.
Both of my parents have dementia and mobility issues which is a worry but I feel confident that they are well looked after. It is also important to keep to a routine and having the same carers alternating helps build relationships
between them and my parents and also myself.
Care Legacy is a wonderful team.
18 April 2023
Absolutely wonderful care given from the very first day, always very respectful, available to contact 24 hours a day, all staff members are kind, down to earth and friendly.
They were all very knowledgeable about possible medication side effects, what happens when the client is in the same
position a lot, very reassuring to the family.
Left my family member feeling wonderful! They are more than carers, they became her best friends, added joy to her life from start to end.
Nothing ever was too much!
18 April 2023
An absolutely brilliant care company!
Cared for my nan for just over a year and in that time they have been amazing! Always helpful, quick to solve issues and she was treated with such care and dignity!
Brilliant, five-star carers and would highly recommend their services to anyone needing it
within the Bentham area!