Submit a Review for Walfinch Chiswick, Hammersmith & Kensington
Britannia House, 1-11 Glenthorne Road, London, W6 0LH
View full details of Walfinch Chiswick, Hammersmith & KensingtonLatest Reviews for Walfinch Chiswick, Hammersmith & Kensington
11 July 2025
Two years later, Walfinch Care continues to exceed expectations. My uncle's communication skills and well-being have improved dramatically. He genuinely likes all his carers and values their care. The team remains exceptionally proficient at medication management and maintaining his property. After
completing essential tasks, carers engage with him in a friend-to-friend manner, which has been invaluable for his emotional health. Management provides weekly schedules and proactive communication. The app offers wonderful peace of mind. I have no concerns and will continue choosing Walfinch for his care. Their consistency, professionalism, and genuine compassion make them an invaluable partner. Highly recommended for anyone seeking exceptional care services.
09 May 2025
Walfinch are simply outstanding. They have been responsive, flexible and caring at all times. They have been so supportive in helping with various emergencies and changing circumstances when organising the care for my aunt. All the carers have been very capable, professional and friendly people.
Such a relief to have found Walfinch!
08 May 2025
Very pleased indeed with both the Provider and the carers. The Provider is always reachable, happy to help at any time, efficient, and flexible if hours or requests have to change. The carers are kind, helpful, punctual, professional and friendly.
I am delighted with the service, the kind and
caring attitude and the flexibility. For any care needs or home help, this is clearly my agency of choice.
07 April 2025
Most excellent service from this company.
Always great communication
Happy to assist with any queries
Always considerate to requests
Short notice in terms of changes dealt with immediately.
Kind and honest staff members and lovely carers.
We are very pleased with the service overall.
Thank
you
Walfinch
07 April 2025
The world of care is a better place for having Walfinch in it! Kindness is paramount to the ethos of this company and no expense is spared in relation to ensuring that their clients are listened to at every turn. If you require top quality, care that gives you and your loved one's comfort and
peace of mind, contacting Walfinch will be the best decision you will ever make.
12 November 2024
From our first contact to the end of the care support provided, Walfinch were faultless. We needed support for my elderly mother-in-law after my daughter's wedding. The Carer was amazing, it was so lovely for us not to have to worry or have any concerns and so we were very grateful. She was even so
kind as to run and buy some bandages for a leg wound and re-dress an injury which really was fantastic. 100% recommend with no hesitation, we would use again in a heartbeat, thank you so much!
12 November 2024
Walfinch Care (Hammersmith, Chiswick & Kensington) was professional, understood my needs, kept in contact, approachable, friendly and caring. Carer required overnight. Was punctual. Friendly. Reliable. Calm. I would definitely use Walfinch Care (Hammersmith, Chiswick & Kensington) again and would
recommend them.
15 July 2024
Walfinch is a very reliable and efficient care agency.
My 97-year-old mother has been having carers in the mornings and they arrive promptly and are always polite and helpful.
Customer services are excellent and they are extremely communicative and understanding if we need to change anything;
they will accommodate our requests and nothing seems too much effort to arrange.
I would not hesitate to recommend this agency.
03 May 2024
The home care provider is always punctual and spends two hours one day a week with us. He is very kind and looks after my husband in a positive and encouraging way. I feel comfortable leaving my husband in his care. He is knowledgeable about his medical problems and good at communicating with me. He
shows great concern.
02 May 2024
My carer not only carries out his regular tasks efficiently and cheerfully, he also anticipates any problems or jobs which may arise. I am confident that I am in good hands and my family likewise. He is very trustworthy. It is a pleasure to have him in my home.
19 March 2024
My husband has Alzheimer's and dementia which is very complicated. I used Walfinch agency care to take care of him if I had to travel I couldn't be more satisfied and the kindness of the lady who came into our house was beyond what we were expecting! Also at the first call, everybody was so kind and
nice even if the disease makes it difficult sometimes …We are so grateful to have this agency nearby as we live in Chiswick.
13 December 2023
I feel we were extremely lucky to have found this company- amazingly the first people I contacted. The management team are exemplary, warm, caring, empathetic and organised. They took so much time to get to know us and our particular needs. The caregiver consequently we have been allocated is
perfect and very much on our wavelength. Thank you, the universe for directing us to you and Walfinch for being exactly what is needed in a care provider.
24 November 2023
As far as I am concerned, five stars are not enough! Walfinch has added so much pleasure to my life as well as made it easy to cope with my multiple health issues. I am also impressed by the efficiency with which they manage my schedules (which often change) and with which they handle the accounting
side. I would not dream of replacing them as my care organisation. Unsurprisingly, there is a marvellous esprit de corps amongst the carers and the office staff.
20 November 2023
I registered with Walfinch in May 2023 for companionship for my mother who has Alzheimer’s. Unfortunately, my mother’s dementia declined and her needs dramatically changed, all the staff at Walfinch were a constant support at this very stressful time, and most importantly carers who were invaluable
in meeting mum’s complex physiological needs. Mum's care was to a high standard, gentle, affectionate, stimulated and at her pace.
Dealing with mum’s dementia has been very challenging for me and Walfinch have definitely helped me feel less anxious, they’ve helped me navigate the very daunting adult social care system by writing detailed care reviews. Carers also write detailed daily diaries on an app so I’m always updated.
I can recommend Walfinch.
11 May 2023
I am exceedingly fond of my carer, we share the same standards and going out with her is fun! I call her speedy gonzales (when we use a borrowed wheelchair) but I have a state-of-the-art shopping trolly when my carer has gone on to her next client I am now sufficiently confident. I wish she was my
granddaughter.
08 May 2023
Walfinch continues to go above and beyond to supply carers for my dad. Dad has Alzheimer's and is quite fussy but the carers continue to supply and fill Dad's demands.
I hope to continue to have a reliable, smart, confident and experienced care team for my dad.
05 May 2023
At now 87 years of age, I was aware I needed help in the home. My neighbour claimed to have previous experience with her father and offered advice - soon the first care home company were making their presentation, and a "match" was suggested. It was somewhat overwhelming but overall, sounded good
enough, and I engaged with them.
After a trial period, they were not always very organised. I gave notice and looked for another.
The second, also approved by my neighbour, was soon giving their complex presentation. Their caring turned out to e a misnomer, and in no way was their "match" appropriate.
Third time lucky? The lovely CEO of Walfinch arrived on time, and following the usual presentation, I/we had a very lengthy, interesting conversation.
Promptly, she presented me with her idea of a "match"; a more mature gent who fitted the bill perfectly. We happen to have an affinity and work comfortably in ways that are comfortable.
Furthermore, with my future and with the potential difficulties in mind, it is clear that Walfinch will be adaptable to my needs. Accordingly, come what may be the feeling of being comfortable, which is all one could hope for.
10 March 2023
I would like to recommend the Walfinch Chiswick, Hammersmith and Kensington for all their help and support. The care my friend receives is outstanding. The staff are very friendly, caring and prompt. Thank you!
07 March 2023
I'm very pleased and satisfied with all the work they've done for my family.
Amazing and professional team, kind and easy to talk to. Communication is brilliant.
Overall - highly recommended.
12 December 2022
We have been so pleased with the service from the team at Walfinch Chiswick, Hammersmith & Kensington. The manager and her team are so responsive to our requests and the care has been outstanding. We would highly recommend.
Latest Reviews for Walfinch Chiswick, Hammersmith & Kensington
11 July 2025
Two years later, Walfinch Care continues to exceed expectations. My uncle's communication skills and well-being have improved dramatically. He genuinely likes all his carers and values their care. The team remains exceptionally proficient at medication management and maintaining his property. After
completing essential tasks, carers engage with him in a friend-to-friend manner, which has been invaluable for his emotional health. Management provides weekly schedules and proactive communication. The app offers wonderful peace of mind. I have no concerns and will continue choosing Walfinch for his care. Their consistency, professionalism, and genuine compassion make them an invaluable partner. Highly recommended for anyone seeking exceptional care services.
09 May 2025
Walfinch are simply outstanding. They have been responsive, flexible and caring at all times. They have been so supportive in helping with various emergencies and changing circumstances when organising the care for my aunt. All the carers have been very capable, professional and friendly people.
Such a relief to have found Walfinch!
08 May 2025
Very pleased indeed with both the Provider and the carers. The Provider is always reachable, happy to help at any time, efficient, and flexible if hours or requests have to change. The carers are kind, helpful, punctual, professional and friendly.
I am delighted with the service, the kind and
caring attitude and the flexibility. For any care needs or home help, this is clearly my agency of choice.
07 April 2025
Most excellent service from this company.
Always great communication
Happy to assist with any queries
Always considerate to requests
Short notice in terms of changes dealt with immediately.
Kind and honest staff members and lovely carers.
We are very pleased with the service overall.
Thank
you
Walfinch
07 April 2025
The world of care is a better place for having Walfinch in it! Kindness is paramount to the ethos of this company and no expense is spared in relation to ensuring that their clients are listened to at every turn. If you require top quality, care that gives you and your loved one's comfort and
peace of mind, contacting Walfinch will be the best decision you will ever make.
12 November 2024
From our first contact to the end of the care support provided, Walfinch were faultless. We needed support for my elderly mother-in-law after my daughter's wedding. The Carer was amazing, it was so lovely for us not to have to worry or have any concerns and so we were very grateful. She was even so
kind as to run and buy some bandages for a leg wound and re-dress an injury which really was fantastic. 100% recommend with no hesitation, we would use again in a heartbeat, thank you so much!
12 November 2024
Walfinch Care (Hammersmith, Chiswick & Kensington) was professional, understood my needs, kept in contact, approachable, friendly and caring. Carer required overnight. Was punctual. Friendly. Reliable. Calm. I would definitely use Walfinch Care (Hammersmith, Chiswick & Kensington) again and would
recommend them.
15 July 2024
Walfinch is a very reliable and efficient care agency.
My 97-year-old mother has been having carers in the mornings and they arrive promptly and are always polite and helpful.
Customer services are excellent and they are extremely communicative and understanding if we need to change anything;
they will accommodate our requests and nothing seems too much effort to arrange.
I would not hesitate to recommend this agency.
03 May 2024
The home care provider is always punctual and spends two hours one day a week with us. He is very kind and looks after my husband in a positive and encouraging way. I feel comfortable leaving my husband in his care. He is knowledgeable about his medical problems and good at communicating with me. He
shows great concern.
02 May 2024
My carer not only carries out his regular tasks efficiently and cheerfully, he also anticipates any problems or jobs which may arise. I am confident that I am in good hands and my family likewise. He is very trustworthy. It is a pleasure to have him in my home.
19 March 2024
My husband has Alzheimer's and dementia which is very complicated. I used Walfinch agency care to take care of him if I had to travel I couldn't be more satisfied and the kindness of the lady who came into our house was beyond what we were expecting! Also at the first call, everybody was so kind and
nice even if the disease makes it difficult sometimes …We are so grateful to have this agency nearby as we live in Chiswick.
13 December 2023
I feel we were extremely lucky to have found this company- amazingly the first people I contacted. The management team are exemplary, warm, caring, empathetic and organised. They took so much time to get to know us and our particular needs. The caregiver consequently we have been allocated is
perfect and very much on our wavelength. Thank you, the universe for directing us to you and Walfinch for being exactly what is needed in a care provider.
24 November 2023
As far as I am concerned, five stars are not enough! Walfinch has added so much pleasure to my life as well as made it easy to cope with my multiple health issues. I am also impressed by the efficiency with which they manage my schedules (which often change) and with which they handle the accounting
side. I would not dream of replacing them as my care organisation. Unsurprisingly, there is a marvellous esprit de corps amongst the carers and the office staff.
20 November 2023
I registered with Walfinch in May 2023 for companionship for my mother who has Alzheimer’s. Unfortunately, my mother’s dementia declined and her needs dramatically changed, all the staff at Walfinch were a constant support at this very stressful time, and most importantly carers who were invaluable
in meeting mum’s complex physiological needs. Mum's care was to a high standard, gentle, affectionate, stimulated and at her pace.
Dealing with mum’s dementia has been very challenging for me and Walfinch have definitely helped me feel less anxious, they’ve helped me navigate the very daunting adult social care system by writing detailed care reviews. Carers also write detailed daily diaries on an app so I’m always updated.
I can recommend Walfinch.
11 May 2023
I am exceedingly fond of my carer, we share the same standards and going out with her is fun! I call her speedy gonzales (when we use a borrowed wheelchair) but I have a state-of-the-art shopping trolly when my carer has gone on to her next client I am now sufficiently confident. I wish she was my
granddaughter.
08 May 2023
Walfinch continues to go above and beyond to supply carers for my dad. Dad has Alzheimer's and is quite fussy but the carers continue to supply and fill Dad's demands.
I hope to continue to have a reliable, smart, confident and experienced care team for my dad.
05 May 2023
At now 87 years of age, I was aware I needed help in the home. My neighbour claimed to have previous experience with her father and offered advice - soon the first care home company were making their presentation, and a "match" was suggested. It was somewhat overwhelming but overall, sounded good
enough, and I engaged with them.
After a trial period, they were not always very organised. I gave notice and looked for another.
The second, also approved by my neighbour, was soon giving their complex presentation. Their caring turned out to e a misnomer, and in no way was their "match" appropriate.
Third time lucky? The lovely CEO of Walfinch arrived on time, and following the usual presentation, I/we had a very lengthy, interesting conversation.
Promptly, she presented me with her idea of a "match"; a more mature gent who fitted the bill perfectly. We happen to have an affinity and work comfortably in ways that are comfortable.
Furthermore, with my future and with the potential difficulties in mind, it is clear that Walfinch will be adaptable to my needs. Accordingly, come what may be the feeling of being comfortable, which is all one could hope for.
10 March 2023
I would like to recommend the Walfinch Chiswick, Hammersmith and Kensington for all their help and support. The care my friend receives is outstanding. The staff are very friendly, caring and prompt. Thank you!
07 March 2023
I'm very pleased and satisfied with all the work they've done for my family.
Amazing and professional team, kind and easy to talk to. Communication is brilliant.
Overall - highly recommended.
12 December 2022
We have been so pleased with the service from the team at Walfinch Chiswick, Hammersmith & Kensington. The manager and her team are so responsive to our requests and the care has been outstanding. We would highly recommend.