Walfinch Chiswick, Hammersmith & Kensington

I had an accident that led to a serious fracture, and I needed care and support. I am very fortunate to have ended up finding Walfinch. They have been very professional and very helpful. Without them, I could not have been able to go through this difficult time. They have always been available to call at any time to address any requests or needs. Visits are planned in advance, they are very organized. Plus, carers are professional and experienced! They are a great, friendly team, and I am very grateful to them.

The service I received from Walfinch was highly professional and responsive. The service I received from my carers was reliable, efficient, and nothing was too much trouble. They were proactive in looking at what needed doing. I shall highly recommend them.

Two years later, Walfinch Care continues to exceed expectations. My uncle's communication skills and well-being have improved dramatically. He genuinely likes all his carers and values their care. The team remains exceptionally proficient at medication management and maintaining his property. After completing essential tasks, carers engage with him in a friend-to-friend manner, which has been invaluable for his emotional health. Management provides weekly schedules and proactive communication. The app offers wonderful peace of mind. I have no concerns and will continue choosing Walfinch for his care. Their consistency, professionalism, and genuine compassion make them an invaluable partner. Highly recommended for anyone seeking exceptional care services.

Walfinch are simply outstanding. They have been responsive, flexible and caring at all times. They have been so supportive in helping with various emergencies and changing circumstances when organising the care for my aunt. All the carers have been very capable, professional and friendly people. Such a relief to have found Walfinch!

I am delighted with the service, the kind and caring attitude and the flexibility. For any care needs or home help, this is clearly my agency of choice.

Walfinch

The world of care is a better place for having Walfinch in it! Kindness is paramount to the ethos of this company and no expense is spared in relation to ensuring that their clients are listened to at every turn. If you require top quality, care that gives you and your loved one's comfort and peace of mind, contacting Walfinch will be the best decision you will ever make.

From our first contact to the end of the care support provided, Walfinch were faultless. We needed support for my elderly mother-in-law after my daughter's wedding. The Carer was amazing, it was so lovely for us not to have to worry or have any concerns and so we were very grateful. She was even so kind as to run and buy some bandages for a leg wound and re-dress an injury which really was fantastic. 100% recommend with no hesitation, we would use again in a heartbeat, thank you so much!

Walfinch Care (Hammersmith, Chiswick & Kensington) was professional, understood my needs, kept in contact, approachable, friendly and caring. Carer required overnight. Was punctual. Friendly. Reliable. Calm. I would definitely use Walfinch Care (Hammersmith, Chiswick & Kensington) again and would recommend them.

I would not hesitate to recommend this agency.

The home care provider is always punctual and spends two hours one day a week with us. He is very kind and looks after my husband in a positive and encouraging way. I feel comfortable leaving my husband in his care. He is knowledgeable about his medical problems and good at communicating with me. He shows great concern.

My carer not only carries out his regular tasks efficiently and cheerfully, he also anticipates any problems or jobs which may arise. I am confident that I am in good hands and my family likewise. He is very trustworthy. It is a pleasure to have him in my home.

My husband has Alzheimer's and dementia which is very complicated. I used Walfinch agency care to take care of him if I had to travel I couldn't be more satisfied and the kindness of the lady who came into our house was beyond what we were expecting! Also at the first call, everybody was so kind and nice even if the disease makes it difficult sometimes …We are so grateful to have this agency nearby as we live in Chiswick.

I feel we were extremely lucky to have found this company- amazingly the first people I contacted. The management team are exemplary, warm, caring, empathetic and organised. They took so much time to get to know us and our particular needs. The caregiver consequently we have been allocated is perfect and very much on our wavelength. Thank you, the universe for directing us to you and Walfinch for being exactly what is needed in a care provider.

As far as I am concerned, five stars are not enough! Walfinch has added so much pleasure to my life as well as made it easy to cope with my multiple health issues. I am also impressed by the efficiency with which they manage my schedules (which often change) and with which they handle the accounting side. I would not dream of replacing them as my care organisation. Unsurprisingly, there is a marvellous esprit de corps amongst the carers and the office staff.

I registered with Walfinch in May 2023 for companionship for my mother who has Alzheimer’s. Unfortunately, my mother’s dementia declined and her needs dramatically changed, all the staff at Walfinch were a constant support at this very stressful time, and most importantly carers who were invaluable in meeting mum’s complex physiological needs. Mum's care was to a high standard, gentle, affectionate, stimulated and at her pace.

Dealing with mum’s dementia has been very challenging for me and Walfinch have definitely helped me feel less anxious, they’ve helped me navigate the very daunting adult social care system by writing detailed care reviews. Carers also write detailed daily diaries on an app so I’m always updated.

I can recommend Walfinch.

I am exceedingly fond of my carer, we share the same standards and going out with her is fun! I call her speedy gonzales (when we use a borrowed wheelchair) but I have a state-of-the-art shopping trolly when my carer has gone on to her next client I am now sufficiently confident. I wish she was my granddaughter.

I hope to continue to have a reliable, smart, confident and experienced care team for my dad.

Furthermore, with my future and with the potential difficulties in mind, it is clear that Walfinch will be adaptable to my needs. Accordingly, come what may be the feeling of being comfortable, which is all one could hope for.

I would like to recommend the Walfinch Chiswick, Hammersmith and Kensington for all their help and support. The care my friend receives is outstanding. The staff are very friendly, caring and prompt. Thank you!