Walfinch Chiswick, Hammersmith & Kensington
Britannia House, 1-11 Glenthorne Road,
London
W6 0LH
We do not charge VAT, nor travel or PPE.
Our care is bespoke for each client and our prices reflect the individual requirements of our clients.
Couple's care and Live-in care rates are based on individual needs - Low/Medium/High.
Please contact us for a consultation where we can discuss your specific requirements.
Assessments are all free and without obligation - call our friendly staff for more information.
These prices are only a guideline, please contact Walfinch Chiswick, Hammersmith & Kensington to find out the exact price for your requirements.
Walfinch Chiswick, Hammersmith & Kensington has a Review Score of 10 (9.951) out of 10, based on 14 reviews in the last 2 years. Over all time Walfinch Chiswick, Hammersmith & Kensington has 23 reviews.
Review from David T (Son of Client) published on 8 December 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington
Thank you so much for your review. We are so pleased that you are happy with our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H T (Niece of Client) published on 22 November 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington
Thank you so much for your kind words. It is our pleasure to work with you and we are so grateful for your appreciation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Carol B (Niece of Client) published on 1 November 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington
Thank you so much for your kind review. It has been our absolute pleasure to work with and support your family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.951) out of 10 for Walfinch Chiswick, Hammersmith & Kensington is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.951 for Walfinch Chiswick, Hammersmith & Kensington is calculated as follows: ( (78 Excellents x 5) + (4 Goods x 4) ) ÷ 82 Ratings = 4.951
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Walfinch Chiswick, Hammersmith & Kensington is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Oct 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Managing Director
Joined: 2021
Tanya is a dedicated care professional and leader in the sector. Named in Home Care Insight's "Power List 2022" for her innovative work on a new person-centred care planning system, Tanya is constantly striving for the best for her clients and to improve the care sector as a whole in the process.
Tanya has a natural empathetic quality and ability to communicate and listen to clients to best suit their specific home care needs. Highly organised and thoughtful, Tanya's attention to detail will ensure that the very best standards are constantly met for her clients and her Care Team.
Job Title: Operations Director
Joined: 2021
Roxy brings a wealth of experience and expertise to our team. With a very successful career in the care sector, she has held leadership roles with some of the industry’s most respected companies. Roxy oversees all aspects of our operations, ensuring continuous improvement and that our team has the support they need to excel. She is heavily involved with our clients and their families, ensuring they are onboarded and cared for every step of the way.
Roxy’s organised, compassionate, and empathetic nature, combined with her exceptional communication skills, make her an invaluable asset to our team.
In her free time, Roxy is a keen runner and loves to spend time with her husband and their fur baby, Indi.
Job Title: Registered Manager
Joined: 2021
As well as being a brilliant and experienced manager, Magdalena is a qualified phlebotomist and healthcare trainer.
Magdalena’s attention to detail and passion for care ensure our services run to the very highest standards and are fully compliant with the latest CQC regulations. Magdalena is on hand to provide our care staff with all the support that they need. She can educate clients and families on care and support needs and liaises effectively with medical professionals.
Job Title: Care Manager
Joined: 2024
Zarina is a dedicated professional with extensive experience in the social and health care sector. Over the years, she has developed a deep understanding of the diverse needs of individuals, ranging from mobility challenges to cognitive issues. Her work with various care organisations and the NHS has equipped her with the skills to provide compassionate, tailored support.
A long-time resident of West London, Zarina is deeply connected to her community. She is passionate about giving back, whether through volunteering at local organisations or providing one-on-one assistance. Her commitment to making a positive impact is unwavering.
In her free time, Zarina enjoys reading and writing stories. Her creative pursuits offer a balance to her professional life, enriching her overall wellbeing.
Job Title: Operations Administrator
Joined: 2022
Nicole is our dynamic all-rounder, excelling in coordinating recruitment,
onboarding new staff, and managing daily office operations.
With a background in hospitality and a passion for working with people,
Nicole brings a unique blend of experience and drive to Walfinch Chiswick,
Hammersmith and Kensington. Her diverse skills include writing articles for
digital marketing, assisting with recruitment, and compliance audits.
Nicole’s dedication to her work is matched by her commitment to personal
growth, having explored fields like Civil Engineering, Architecture, and
Psychology.
Outside of work, Nicole enjoys spending quality time with her children
through outdoor activities and expressing her creativity through painting
and sketching.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Chiswick, Hammersmith & Kensington to verify any information. View our terms and conditions. Walfinch Chiswick, Hammersmith & Kensington has an Enhanced Service - more info.
