Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Agincare Oxford (Home Care & Live-in Care)

stars
stars 23 September 2024
Carers varied but 98% excellent, polite, and very caring. Support was appreciated also by my daughter who needed to work rather than look after me on my discharge from the hospital and after the first few weeks, had to leave me on my own at night for 3 evenings a week. She was reassured to know that
the carers would be checking on me, even briefly while she was away. Our manager was always helpful and approachable too. Many thanks all round.
Review from R T (Client / Service User)
stars
stars 28 March 2024
My mother doesn't like it when the carer is over an hour later. I know this happens because a previous client may be unwell, etc. Otherwise, a good service. I appreciate getting a phone call if Mum seems unwell. Many thanks.
Review from L S (Daughter of Client/Service User)
stars
stars 22 March 2024
Overall, I have found the staff very helpful. Always have a smile when greeting you. I would recommend Agincare Oxford to other people.
Review from Jack M (Client / Service User)
stars
stars 11 October 2023
Your carers were there for me when I needed them - so helpful and always with a smile. Nothing was too much for them - I loved them all and looked forward to them coming.
Review from H B (Client / Service User)
stars
stars 10 October 2023
All carers were respectful and knowledgeable with, usually, a positive disposition. They helped me with what I needed, and I felt we were a team - equally deciding what to do.
Review from S C (Client / Service User)