Agincare Oxford (Home Care & Live-in Care)

1st and 2nd Floor Offices, 47 High Street, Witney OX28 6JA
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9.1 5 Reviews
  • Agincare Oxford (Home Care & Live-in Care), Witney
Agincare UK Oxford provides both a reablement service, as well as long term care and support to the elderly and adults with learning disabilities, adults with physical disabilities and adults with mental health conditions.

Compassionate staff strive to give people the dignity and respect they require and help meet clients' wishes.

Home care services include personal care, shopping, social trips, companionship, housework and if required, 24-hour live-in care.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

We provide both funded and private care options

Good to Know

Group/Owner

Person in charge

  • Bohdana Spitalnikova (Registered Manager)

Agincare Oxford (Home Care & Live-in Care) Reviews (5)

9.1

Agincare Oxford (Home Care & Live-in Care) has a Review Score of 9.1 (9.086) out of 10, based on 5 reviews in the last 2 years.
Over all time Agincare Oxford (Home Care & Live-in Care) has 5 reviews.

Overall Experience
  • 2
  • 3
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 1
  • 5
  • 0
Reviewer Connection to Agincare Oxford (Home Care & Live-in Care)
  • 4
  • 1
Total of 5, showing 1-5
Review from R T (Client) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers varied but 98% excellent, polite, and very caring. Support was appreciated also by my daughter who needed to work rather than look after me on my discharge from the hospital and after the first few weeks, had to leave me on my own at night for 3 evenings a week. She was reassured to know that
the carers would be checking on me, even briefly while she was away. Our manager was always helpful and approachable too. Many thanks all round.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L S (Daughter of Client) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother doesn't like it when the carer is over an hour later. I know this happens because a previous client may be unwell, etc.
Otherwise, a good service. I appreciate getting a phone call if Mum seems unwell.
Many thanks.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jack M (Client) assisted by family/friend published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, I have found the staff very helpful. Always have a smile when greeting you. I would recommend Agincare Oxford to other people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from H B (Client) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Your carers were there for me when I needed them - so helpful and always with a smile. Nothing was too much for them - I loved them all and looked forward to them coming.
Reply from Louise Williams, Registered Manager at Agincare Oxford (Home Care & Live-in Care)

Thank you for your very kind words. We are so pleased your experience with Agincare was beneficial to your recovery and we will ensure your kind words are relayed to the care team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S C (Client) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers were respectful and knowledgeable with, usually, a positive disposition.
They helped me with what I needed, and I felt we were a team - equally deciding what to do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.086)

Overview of Review Score

The Review Score of 9.1 (9.086) out of 10 for Agincare Oxford (Home Care & Live-in Care) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.586 for Agincare Oxford (Home Care & Live-in Care) is calculated as follows: ( (17 Excellents x 5) + (12 Goods x 4) ) ÷ 29 Ratings = 4.586
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Agincare Oxford (Home Care & Live-in Care) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

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Louise Williams

Job Title: Registered Manager Joined: 2023

Louise joined the Oxford branch as a Registered Manager in March 2023 and has been working in care for 20 years.


This is Louise's fifth Registered Manager role, previously being a Registered Manager for Complex Care Adults and Children, a dementia unit and domiciliary care at home. Louise began her journey in care 20 years ago, working in a nursing home, then moving on to acute psychiatry, drug and alcohol work and criminal justice services. Louise then moved on to elderly care, where she worked for 10 years before progressing into managerial roles.


Working in care for 20 years has meant Louise has gained many qualifications, including Level 5 in Leadership and Management, NVQ 2&3 in Health and Social Care, and Level 3 in Safeguarding and is currently studying Level 7 in Operations Management.


Outside of work, Louise loves to spend time with her friends and family, as well as her French Bulldog.

Frequently Asked Questions about Agincare Oxford (Home Care & Live-in Care)

What Type of Services does Agincare Oxford (Home Care & Live-in Care) offer?

Agincare Oxford (Home Care & Live-in Care) offers Home Care.

How many Carers does Agincare Oxford (Home Care & Live-in Care) employ?

Agincare Oxford (Home Care & Live-in Care) employs 24 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Oxford (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Oxford (Home Care & Live-in Care) has an Enhanced Service - more info.