Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Nupath Care Gateshead

stars
stars 13 October 2025
I have found all carers to show patience and respect towards the client. They have demonstrated a professional approach in supporting a vulnerable person in their own home . They support, encourage and prompt him to undertake agreed tasks in order to promote his independence and they carry out
other necessary tasks to ensure acceptable levels of personal care and domestic cleanliness. Despite considerable communication difficulties they have shown a willingness to try to understand him and meet his needs.
Review from M K (Sister of Client/Service User)
stars
stars 06 October 2025
Although it is early days, things are going well. Any issues are managed quickly and professionally. There have been a few shifts which have not been covered due to sickness and a number of times when carers have arrived late for their shift.
Review from J T (Mother of Client/Service User)
stars
stars 02 October 2025
My daughter is very happy with her support workers. She is happy to see them when they arrive and always has a smile on her face when she goes out each morning. They understand her needs and communicate well with her using gestures and speech. They take her to places she loves to go to and when
they bring her home they always let me know how the day went and what she's been up to.
Review from Hazel H (Mother of Client/Service User)