Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Bloomsbury Home Care - Suffolk

stars
stars 21 August 2025
On Thursday 14th August a carer came to sit with my husband for three hours as part of an arrangement that has been in place for about 15 months. My husband is disabled and totally immobile. Your carer was late in arriving and I had already left for an appointment. At 10:30 am I accessed my CCTV Cameras to check my husband was OK but still on his own. At 10:40 I accessed the cameras again and what I witnessed was absolutely horrifying. A male carer was trying to get my husband out of his chair and onto his commode without using the standing and transfer aid. He was trying to lift him on his own and came extremely close to dropping him on the floor. Your carer had no business trying to lift my husband. The care plan was for companionship only. I emailed you and have received no response I have referred you to CQC and the Council Safeguarding Team. Your company is a disgrace.
Review from Enid J (Wife of Client/Service User)