Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Care Navigation Ltd

stars
stars 20 February 2025
Care Navigation started looking after my mum when she was discharged from hospital. She was reluctant to accept help and have people coming into her home. However, the manager and all the girls were so helpful, caring and kind, that my parents wanted them to continue supporting them. Mum and Dad's
health began to deteriorate, and Care Navigation supported them with a 24-hour carer. They were amazing and made such a difference to Mum and Dad. With their help and support, we were able to keep my parents in their own home until they passed away. Thank you Care Navigation.
Review from Angela T (Daughter of Client/Service User)
stars
stars 17 October 2024
We have used the services of Care Navigation Ltd from October 2023 until February 2024. Over this period we have been very pleased with the excellent service they have provided. The staff in all departments have been professional, helpful and above all understanding. We would recommend the
company, and when needed we will use them again.
Review from Paul L (Husband of Client/Service User)