Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Safe Hands Professional Care

stars
stars 29 May 2024
My mum was cared for by the company and the staff did excellent by providing her needs and all that she required them to do. They showed great empathy and treated her with dignity. I really appreciate what they did for the family.
Review from J B (Daughter of Client/Service User)
stars
stars 16 May 2024
I am very happy with the service my mother is receiving from this company. The staff they have on rotations is professional and friendly. I like how they get her involved, making her as independent as she possibly can. The attention to detail and the way everything is always noted down is truly
amazing as I am left with no questions whatsoever. My mother is happy and as for me, I rest assured that she is in good hands.
Review from M M (Son of Client/Service User)
stars
stars 24 November 2023
I have been using home care services for the last two months and I am very happy with the care I have received. They are warm and friendly. They tackle a variety of jobs, any washing up, cleaning and ensuring the house is clean and tidy, which helps me enormously, as I have little sight. I enjoy
their company and I feel confident that the property is well looked after.
Review from J W (Client / Service User)