Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Kayla Supported Living Ltd

stars
stars 22 July 2024
The help my wife and I have received has enabled us to recover from both of us being hospitalised in April this year and has also taken the pressure off our family during this time.
Review from J W (Client / Service User)
stars
stars 28 May 2024
My family suggested that I needed help in March 2023, I couldn't believe them, but they were correct. I hate to think now, now a year on, how not only I wouldn't cope but would hate to try and manage without my help. Reliable, on time and 100% helpful in every way. Charming and intelligent. I wish
her continued success and I would hate to lose her.
Review from Awynnie P (Client / Service User)
stars
stars 25 December 2023
Kayla Supported Living have been providing care for my mum for the last few months. Both the 2 carers who look after my mum are kind and caring and I have no reservations in recommending Kayla Supported Living to look after your loved one. I see my mum every day and she is always clean and well fed
and happy in herself. The care is consistent and the two ladies who look after Mum are aware of her needs and do a great job.
Review from Pauline C (Daughter of Client/Service User)