Kayla Supported Living Ltd

St John's Resource Centre, 29 St John's Road, Birkby, Huddersfield HD1 5DX
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8.6 3 Reviews
  • Kayla Supported Living Ltd, Huddersfield
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Care Provided

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Younger Adult Care (18-65)

Personal Care Services

  • Companionship

Other Care Provided

  • Dementia

Good to Know

Owner

  • Kayla Supported Living Ltd

Person in charge

  • Miriam Chikombero (Registered Manager)
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Kayla Supported Living Ltd Reviews (3)

8.6

Kayla Supported Living Ltd has a Review Score of 8.6 (8.611) out of 10, based on 3 reviews in the last 2 years.
Over all time Kayla Supported Living Ltd has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 3
  • 0
Reviewer Connection to Kayla Supported Living Ltd
  • 2
  • 1
Total of 3, showing 1-3
Review from J W (Client) published on 22 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The help my wife and I have received has enabled us to recover from both of us being hospitalised in April this year and has also taken the pressure off our family during this time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Awynnie P (Client) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family suggested that I needed help in March 2023, I couldn't believe them, but they were correct. I hate to think now, now a year on, how not only I wouldn't cope but would hate to try and manage without my help. Reliable, on time and 100% helpful in every way. Charming and intelligent. I wish her
continued success and I would hate to lose her.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Pauline C (Daughter of Client) published on 25 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kayla Supported Living have been providing care for my mum for the last few months. Both the 2 carers who look after my mum are kind and caring and I have no reservations in recommending Kayla Supported Living to look after your loved one. I see my mum every day and she is always clean and well fed
and happy in herself. The care is consistent and the two ladies who look after Mum are aware of her needs and do a great job.
Reply from Miriam Chikombero, Owner/Manager at Kayla Supported Living Ltd

We take pride in taking good care of our service users as well as ensuring we provide bespoke care. Thank you for the review, it's rewarding to see your mom thriving from strength to strength.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.6 (8.611)

Overview of Review Score

The Review Score of 8.6 (8.611) out of 10 for Kayla Supported Living Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.611 for Kayla Supported Living Ltd is calculated as follows: ( (12 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 18 Ratings = 4.611
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kayla Supported Living Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Kayla Supported Living Ltd

What Type of Services does Kayla Supported Living Ltd offer?

Kayla Supported Living Ltd offers Home Care.

How many Carers does Kayla Supported Living Ltd employ?

Kayla Supported Living Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kayla Supported Living Ltd to verify any information. View our terms and conditions. Kayla Supported Living Ltd has an Basic Service - more info.