Alcedo Care Leeds

Ground Floor N4, One City West, Gelderd Road, Leeds LS12 6NJ
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8.0 1 Review
  • Alcedo Care Leeds, Leeds
Alcedo Care Leeds is dedicated to supporting and empowering people to live active, fulfilling lives while remaining independent in the comfort of their own homes.

With a team of over 15 compassionate and highly trained carers, the service delivers home care that places dignity, respect, and wellbeing at the heart of every visit. From companionship and personal care to medication support and complex needs, Alcedo Care Leeds provides high-quality, great-value care tailored to each individual.

To offer families peace of mind, the team uses innovative technology that gives real-time access to care records, schedules, and daily updates. This transparent approach keeps loved ones fully informed and reassured.

Clients are carefully matched with carers who meet both their needs and personal preferences. Each person is supported by a small, consistent circle of carers, helping to build trust, familiarity, and meaningful connections. Care plans are created in partnership with clients, families, and healthcare professionals, and are regularly reviewed to remain flexible and responsive.

The Leeds team combines the warmth of a family-run service with the professionalism of an award-winning care provider. Carers receive ongoing training and development to ensure compassionate, reliable, and expert support.

Services include: personal care, companionship, medication management, meal preparation, mobility support, dementia and Alzheimer’s care, respite, and end-of-life care.

Alcedo Care Leeds provides more than care; it delivers reassurance, independence, and comfort every day.

Care Provided by Alcedo Care Leeds

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34 – £36.90
  • Weekly Live-in Care Fees: from £1605

We offer domiciliary care, complex clinical and complex mental health care to both adults and children. We provide support from 30-minute visits right through to 24 hours. Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.

These prices are only a guideline, please contact Alcedo Care Leeds to find out the exact price for your requirements.

Contact Alcedo Care Leeds to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Alcedo Care Leeds to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Kirstie Poole and Alina Manaila (Managers)
8.0

Alcedo Care Leeds has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Alcedo Care Leeds has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
  • 1
  • 1
  • 1
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Reviewer Connection to Alcedo Care Leeds
  • 1
Total of 1, showing 1-1
Review from Angela D (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team have been fantastic looking after my mum whilst my husband and I had a week away.
From the very first contact to the last visit they have been excellent.
We had a meeting to get a care plan in place.
This was followed by phone calls and e mails in order for the careplan to be adequate
for my mums needs.
Everything was done professionally and all were friendly and caring.
They arrived as per careplan and spent the agreed time and could not do enough for my mum.
I will definitely use this care provider again as I know my mum and I can trust them to deliver the highest of standards of care at a reasonable rate.
Reply from Alina Manaila, Area Manager at Alcedo Care Leeds
Thank you so much, Angela, for your kind words. It's been an absolute pleasure looking after your mother and supporting her care. We truly appreciate your feedback and are so glad we could make a…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Alcedo Care Leeds is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Alcedo Care Leeds is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alcedo Care Leeds is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

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Meet the Team (3)

Kirstie

Kirstie Poole

Job Title: Operations Manager Joined: 2022

Hello,


My name is Kirstie, and I am delighted to introduce myself as the Operations Manager for Alcedo Care North Yorkshire. I joined Alcedo Care in 2022 and, during my time here, I have gained invaluable experience working within a forward-thinking and people-focused organisation that truly values quality care and community support.


I hold a Level 5 Diploma in Health and Social Care, which has given me a strong foundation in care delivery, management, and best practice standards. Building on this, I have also recently completed my Level 7 in Strategic Management and Leadership, equipping me with the skills to lead teams effectively, drive organisational growth, and ensure services are delivered to the highest possible standard.


In my role as Operations Manager, I am passionate about ensuring that Our service operates smoothly, efficiently, and with the needs of both our clients and staff at the heart of the process. I am particularly excited about supporting the Yorkshire team to expand and develop services across Leeds and surrounding areas, ensuring that individuals and families in our communities receive the exceptional care and support that Alcedo Care is known for.


I look forward to working closely with colleagues, partners, and the wider community to make a positive and lasting impact as we continue to grow and strengthen our services in this region.

Alina

Alina Manaila

Job Title: Area Manager Joined: 2025

Hi,


My name is Alina, and I am the Area Manager for Alcedo Care Leeds.


I have over 9 years of experience in the health and social care sector, starting my career as a Care Assistant and working my way up to Registered Manager before taking on my current role as an Area Manager. Along the way, I completed my Level 5 Diploma in Leadership and Management in Adult Care, which has equipped me with the skills to effectively support both staff and service users.


I take pride in leading services that run smoothly, ensuring high standards of care, and fostering a positive, supportive environment where everyone feels valued. I am passionate about empowering my team, encouraging professional growth, and maintaining a culture of quality and consistency.


In my free time, I enjoy cooking and hosting dinners for my friends and family. I also love swimming, reading, and travelling, which give me the perfect balance between relaxation and adventure.

Kirstie

Kirstie Kenney

Job Title: Deputy Manager Joined: 2025

Hello, my name is Kirstie,


I am a dedicated and compassionate social care professional with over 22 years of experience in the sector. I began my career delivering care to the elderly before moving into residential support for adults with learning disabilities and complex needs, a field I’ve grown deeply passionate about.


Starting as a Support Worker, I thrived in a hands-on role and quickly progressed through senior positions to Deputy Manager, including a six-month period acting as the Registered Manager. I bring a wealth of frontline and leadership experience, underpinned by a strong commitment to quality care and team development.


I hold NVQ Levels 2, 3, and 4 in Adult Social Care, along with a Level 3 qualification in First Line Management and two advanced apprenticeships — one in adult social care and one in management.


Outside of work, I’m a proud and devoted mum. My daughter is the heart of my life, and I cherish spending my free time with her, especially enjoying beach trips, zoo visits, and her favourite — arts and crafts.

Frequently Asked Questions about Alcedo Care Leeds

What Type of Services does Alcedo Care Leeds offer?

Alcedo Care Leeds offers Home Care.

How many Carers does Alcedo Care Leeds employ?

Alcedo Care Leeds employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Leeds to verify any information. View our terms and conditions. Alcedo Care Leeds has an Enhanced Service - more info.