Submit a Review for Alina Homecare Maidstone
Unit F4, East Court, Enterprise Road, Maidstone, ME15 6JF
View full details of Alina Homecare MaidstoneLatest Reviews for Alina Homecare Maidstone
10 February 2026
Alina started providing care for our Mother in October 2025. They initially visited once a day but this has been extended to twice a day. We we receive great support from a friendly and professional team. Alina carers provide excellent care for our Mother and peace of mind for the family.
03 February 2026
My mother, is very happy with the assistance from Alina and, in particular, E.
She says "E has been a gem" and "nice to have a friendly face come in".
We are very pleased with the support that you provided and the help with keeping Mum in her home.
Thank you.
21 January 2026
Alina care started providing care on 14th January 2026. The carer arrived on time dressed on appropriate uniform. She introduced herself clearly and concisely. For the first time in what seems like an age I was actually able to leave my wife in the care of someone I felt confident that she would be
cared for and kept safe and unlike other care organizations my wife actually had conversations with the carer. I am now confident enough and satisfied with this organization to actually increase the number of care sessions. I would so far without hesitation give Alina care service ten gold stars
19 November 2025
Mums carers come twice a week they are very kind and friendly and make mum feel very safe when they come to help her shower
They have time to have a chat which is nice for her to be able to talk to someone different and about diffferent things they put towels in the washing machine and clear up the
bathroom and ask if she needs anything else done take down the rubbish it's nice to know she is in safe hands when I'm not there thank you
06 November 2025
Have been using Alina Homecare Maidstone for my elderly mum for several months now. They have been very professional and accommodating right from the start and have supported us both as our homecare needs have increased. My mum has spoken highly of the kind and supportive carers we have had. We
appreciate their timeliness and the kind and friendly help and assistance they give. I particularly love the App as this gives a very detailed synopsis of each visit which you can access whilst the visit is in progress, which has helped ease my anxiety on a number of occassions now.
All in all, very happy with their service and would not hesitate recommending them to anyone elderly require help at home.
06 October 2025
We have had Alina carers for a year now and have been very satisfied with the service provided.
All the carers have been kind and professional and willing to do anything asked of them.
They are very cheerful and we have nice and interesting chats each time they come.
Timekeeping is good and they
always let us know if they are delayed by traffic etc.
The office staff always attend promptly to anything that we have raised.
We would be happy to recommend Alina to anybody else.
26 September 2025
It was very easy to deal with Alina Homecare. The person I dealt with arrived each day within the stated time slot, helped me get washed and dressed following my hip operation. She was very friendly and helpful. This was the first time I have used a care at home package and I will be very happy to
use Alina again in the future.
18 September 2025
Mum and I are very happy with the care given by carer.
Mum is a quiet, gentle mature lady and the carer is excellent and really understands her, mum is very happy with her personal care.
We enjoy her coming into our home to look after mum.
24 July 2025
We can always rely on the Alina carers. They are attentive, hard working, empathetic, always happy to provide the best care possible. Time keeping is good. Carers are professional CQC registered. Office staff take on any concerned and work with the client to provide the best possible service. TheApp
is an excellent way of keeping in touch with the level of carer during each visit. The time recording and invoicing could be better as there is room for improvement however this is being addressed and I am sure it will improve in the coming months.
All in all, I would be happy to recommend purely for peace of mind and professional services to the client at all times.
13 May 2025
From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I felt at ease straight away. When the home care started the carer arrived on the times arranged and carried out her work in a very professional way. A
friendly person who my wife took a liking to immediately .It has been very difficult at times caring for my wife for 2 & half years who suffers with Vascular Dementia but now that Alina have taken on morning home care it has made so much difference to both our lives. A big thank you to Alina Maidstone
19 March 2025
All of the staff that care for my Mother have been kind and compassionate, listening carefully and always respectful towards her. She was very nervous about having personal care but all tasks have been carried out with discretion. Two ladies have been particularly sensitive to her needs whether they
be small or of a more complex nature. The efficient service behind the carers is also worthy of praise. Good time keeping, reliability and a willingness to help has been excellent.
Thank you very much.
12 December 2024
I am pleased with the help and service of this company.
27 November 2024
The careers are always polite and kind with my mother and will always do her little jobs to help her around the house and are more than happy to just talk and listen to her. She always looks forward to the visits.
02 October 2024
My wife inconveniently lost her previous carer just over a week before going into booked respite care. Alina Homecare readily agreed to fill the gap despite the possibility that this would not resume when respite care ended.
Support was provided within 24 hours, for which we were extremely
grateful.
20 October 2023
I cannot speak highly enough of the excellent care I have received from Alina Homecare over the past three months. The carers have invariably been conscientious, considerate, kind, friendly, caring and concerned for my welfare. They always make sure there is nothing further I need before they leave.
I can thoroughly recommend them to anyone seeking home care.
18 May 2023
All visits have been thoughtful and helpful in doing anything I ask.
08 May 2023
We have used Alina Homecare over the last two months to support our elderly mother. She was discharged from a five-week stay in hospital where she had been recovering from a broken pelvis. Her mobility and confidence had both been badly affected and the thought of resuming life at home alone was
daunting; in fact, it would not have been possible without Alina Homecare. From initial phone call enquiries to home visits and assessments and then the ensuing care provided, Alina have been excellent communicators with us (her children) and with Mum herself. They have shown great care and sensitivity regarding her care and offer a flexible package of care that suits Mum very well. They are professional at all times, allowing us to feel confident that Mum is being well looked after and her needs met. We recommend Alina Homecare to others with confidence.
Latest Reviews for Alina Homecare Maidstone
10 February 2026
Alina started providing care for our Mother in October 2025. They initially visited once a day but this has been extended to twice a day. We we receive great support from a friendly and professional team. Alina carers provide excellent care for our Mother and peace of mind for the family.
03 February 2026
My mother, is very happy with the assistance from Alina and, in particular, E.
She says "E has been a gem" and "nice to have a friendly face come in".
We are very pleased with the support that you provided and the help with keeping Mum in her home.
Thank you.
21 January 2026
Alina care started providing care on 14th January 2026. The carer arrived on time dressed on appropriate uniform. She introduced herself clearly and concisely. For the first time in what seems like an age I was actually able to leave my wife in the care of someone I felt confident that she would be
cared for and kept safe and unlike other care organizations my wife actually had conversations with the carer. I am now confident enough and satisfied with this organization to actually increase the number of care sessions. I would so far without hesitation give Alina care service ten gold stars
19 November 2025
Mums carers come twice a week they are very kind and friendly and make mum feel very safe when they come to help her shower
They have time to have a chat which is nice for her to be able to talk to someone different and about diffferent things they put towels in the washing machine and clear up the
bathroom and ask if she needs anything else done take down the rubbish it's nice to know she is in safe hands when I'm not there thank you
06 November 2025
Have been using Alina Homecare Maidstone for my elderly mum for several months now. They have been very professional and accommodating right from the start and have supported us both as our homecare needs have increased. My mum has spoken highly of the kind and supportive carers we have had. We
appreciate their timeliness and the kind and friendly help and assistance they give. I particularly love the App as this gives a very detailed synopsis of each visit which you can access whilst the visit is in progress, which has helped ease my anxiety on a number of occassions now.
All in all, very happy with their service and would not hesitate recommending them to anyone elderly require help at home.
06 October 2025
We have had Alina carers for a year now and have been very satisfied with the service provided.
All the carers have been kind and professional and willing to do anything asked of them.
They are very cheerful and we have nice and interesting chats each time they come.
Timekeeping is good and they
always let us know if they are delayed by traffic etc.
The office staff always attend promptly to anything that we have raised.
We would be happy to recommend Alina to anybody else.
26 September 2025
It was very easy to deal with Alina Homecare. The person I dealt with arrived each day within the stated time slot, helped me get washed and dressed following my hip operation. She was very friendly and helpful. This was the first time I have used a care at home package and I will be very happy to
use Alina again in the future.
18 September 2025
Mum and I are very happy with the care given by carer.
Mum is a quiet, gentle mature lady and the carer is excellent and really understands her, mum is very happy with her personal care.
We enjoy her coming into our home to look after mum.
24 July 2025
We can always rely on the Alina carers. They are attentive, hard working, empathetic, always happy to provide the best care possible. Time keeping is good. Carers are professional CQC registered. Office staff take on any concerned and work with the client to provide the best possible service. TheApp
is an excellent way of keeping in touch with the level of carer during each visit. The time recording and invoicing could be better as there is room for improvement however this is being addressed and I am sure it will improve in the coming months.
All in all, I would be happy to recommend purely for peace of mind and professional services to the client at all times.
13 May 2025
From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I felt at ease straight away. When the home care started the carer arrived on the times arranged and carried out her work in a very professional way. A
friendly person who my wife took a liking to immediately .It has been very difficult at times caring for my wife for 2 & half years who suffers with Vascular Dementia but now that Alina have taken on morning home care it has made so much difference to both our lives. A big thank you to Alina Maidstone
19 March 2025
All of the staff that care for my Mother have been kind and compassionate, listening carefully and always respectful towards her. She was very nervous about having personal care but all tasks have been carried out with discretion. Two ladies have been particularly sensitive to her needs whether they
be small or of a more complex nature. The efficient service behind the carers is also worthy of praise. Good time keeping, reliability and a willingness to help has been excellent.
Thank you very much.
12 December 2024
I am pleased with the help and service of this company.
27 November 2024
The careers are always polite and kind with my mother and will always do her little jobs to help her around the house and are more than happy to just talk and listen to her. She always looks forward to the visits.
02 October 2024
My wife inconveniently lost her previous carer just over a week before going into booked respite care. Alina Homecare readily agreed to fill the gap despite the possibility that this would not resume when respite care ended.
Support was provided within 24 hours, for which we were extremely
grateful.
20 October 2023
I cannot speak highly enough of the excellent care I have received from Alina Homecare over the past three months. The carers have invariably been conscientious, considerate, kind, friendly, caring and concerned for my welfare. They always make sure there is nothing further I need before they leave.
I can thoroughly recommend them to anyone seeking home care.
18 May 2023
All visits have been thoughtful and helpful in doing anything I ask.
08 May 2023
We have used Alina Homecare over the last two months to support our elderly mother. She was discharged from a five-week stay in hospital where she had been recovering from a broken pelvis. Her mobility and confidence had both been badly affected and the thought of resuming life at home alone was
daunting; in fact, it would not have been possible without Alina Homecare. From initial phone call enquiries to home visits and assessments and then the ensuing care provided, Alina have been excellent communicators with us (her children) and with Mum herself. They have shown great care and sensitivity regarding her care and offer a flexible package of care that suits Mum very well. They are professional at all times, allowing us to feel confident that Mum is being well looked after and her needs met. We recommend Alina Homecare to others with confidence.