Alina Homecare Maidstone

Unit F4, East Court, Enterprise Road, Maidstone ME15 6JF
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9.8 13 Reviews
  • Alina Homecare Maidstone, Maidstone
Alina Homecare Maidstone is now open and accepting homecare and live-in clients. They are committed to making life easier for people to live with dignity at home. Part of the Alina Homecare group, their services are extensive and include personal care, companionship care, live-in care and respite and dementia care.

Alina provides these services in a personalised way for all clients to fulfil their every care need.

The Registered Manager and whole team prioritise enhancing the quality of life of each client they care for, helping them remain as independent as possible.

Whether someone needs help living in their home to support them or just wants a bit of companionship, Alina Homecare Maidstone provides excellent quality services.

Alina Homecare Maidstone covers Allington, Aylesford, Chatham, East Malling, Langley, Maidstone, Rochester, Strood & West Malling.

In addition, they cover Snodland, Rainham, Sittingbourne & Snodland for clients requiring Live-in homecare services.
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Care Provided by Alina Homecare Maidstone

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We pride ourselves on providing excellent quality Home Care at competitive prices.


The cost of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from 30 minute visits to 24 hour Live-in Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.


Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.


We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.


We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.


Your home. Your care. Your choice.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Jane Shodimu (Registered Manager)

Alina Homecare Maidstone Reviews (13)

9.8

Alina Homecare Maidstone has a Review Score of 9.8 (9.797) out of 10, based on 10 reviews in the last 2 years.
Over all time Alina Homecare Maidstone has 13 reviews.

Overall Experience
  • 10
  • 3
  • 0
  • 0
  • 0
Date Published
  • 13
  • 5
  • 9
  • 10
  • 3
Reviewer Connection to Alina Homecare Maidstone
  • 6
  • 5
  • 2
Total of 13, showing 1-13
Review from Kim F (Daughter of Client) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been using Alina Homecare Maidstone for my elderly mum for several months now. They have been very professional and accommodating right from the start and have supported us both as our homecare needs have increased. My mum has spoken highly of the kind and supportive carers we have had. We appreciate
their timeliness and the kind and friendly help and assistance they give. I particularly love the App as this gives a very detailed synopsis of each visit which you can access whilst the visit is in progress, which has helped ease my anxiety on a number of occassions now.
All in all, very happy with their service and would not hesitate recommending them to anyone elderly require help at home.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
Thankyou for your kind review.

It has been a pleasure working alongside yourself and your Mother to ensure that you both feel supported, calm and safe. It is never easy living far from family…read more
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Review from Sylvia M (Client) assisted by family/friend published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had Alina carers for a year now and have been very satisfied with the service provided.
All the carers have been kind and professional and willing to do anything asked of them.
They are very cheerful and we have nice and interesting chats each time they come.
Timekeeping is good and they
always let us know if they are delayed by traffic etc.
The office staff always attend promptly to anything that we have raised.
We would be happy to recommend Alina to anybody else.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
Thank you for such kind words. Your story taught us about how important timing is! We originally provided you with a care assessment and 4 months later we commenced as rehabilitation was required.…read more
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Review from M R (Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was very easy to deal with Alina Homecare. The person I dealt with arrived each day within the stated time slot, helped me get washed and dressed following my hip operation. She was very friendly and helpful. This was the first time I have used a care at home package and I will be very happy to
use Alina again in the future.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
We are so glad to hear that Alina Homecare exceeded your expectations. It can be difficult as you say knowing where or who to turn to when you are new to requiring care and support. We are happy that…read more
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Review from Carole D (Daughter of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and I are very happy with the care given by carer.
Mum is a quiet, gentle mature lady and the carer is excellent and really understands her, mum is very happy with her personal care.
We enjoy her coming into our home to look after mum.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
We are delighted to know that your Mother has warmed towards the carer and began to establish a positive relationship. I know that originally the care package was due to be temporary, however, we are…read more
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Review from Janine M (Daughter of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We can always rely on the Alina carers. They are attentive, hard working, empathetic, always happy to provide the best care possible. Time keeping is good. Carers are professional CQC registered. Office staff take on any concerned and work with the client to provide the best possible service. TheApp
is an excellent way of keeping in touch with the level of carer during each visit. The time recording and invoicing could be better as there is room for improvement however this is being addressed and I am sure it will improve in the coming months.
All in all, I would be happy to recommend purely for peace of mind and professional services to the client at all times.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
Thank you for such an honest review, We appreciate your kind words and complimenting our team as a whole, along with acknowledging our Passion in delivering Quality Care. It is so important to us that…read more
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Review from David I (Husband of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I felt at ease straight away. When the home care started the carer arrived on the times arranged and carried out her work in a very professional way. A friendly
person who my wife took a liking to immediately .It has been very difficult at times caring for my wife for 2 & half years who suffers with Vascular Dementia but now that Alina have taken on morning home care it has made so much difference to both our lives. A big thank you to Alina Maidstone
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
Thank you so much for your lovely words,Making Life easier for our Client's and all those surrounding them is the very reason we do what we do! We know that by providing 45 minutes care and support on…read more
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Review from Carol S (Daughter of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff that care for my Mother have been kind and compassionate, listening carefully and always respectful towards her. She was very nervous about having personal care but all tasks have been carried out with discretion. Two ladies have been particularly sensitive to her needs whether they
be small or of a more complex nature. The efficient service behind the carers is also worthy of praise. Good time keeping, reliability and a willingness to help has been excellent.
Thank you very much.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
Thank you for submitting your review. I am delighted to hear that Our Quality of Care has met your expectations and your Mother is happy with the Carers. It is always a pleasure supporting your Mother…read more
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Review from Beryl D (Client) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the help and service of this company.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
Thank you so much for your review and for being a long-standing client with us. It pleases us to hear that you are happy with the quality of care and the service you receive weekly. We look forward to…read more
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Review from Margaret P (Daughter of Client) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The careers are always polite and kind with my mother and will always do her little jobs to help her around the house and are more than happy to just talk and listen to her. She always looks forward to the visits.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
Thank you for such a wonderful review. We are happy to have your Mother as a client and the staff thoroughly enjoy their time with her. It is lovely to see her independence being promoted and I know…read more
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Review from Christopher W (Husband of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife inconveniently lost her previous carer just over a week before going into booked respite care. Alina Homecare readily agreed to fill the gap despite the possibility that this would not resume when respite care ended.
Support was provided within 24 hours, for which we were extremely grateful.
Reply from Jane Shodimu, Registered Manager at Alina Homecare Maidstone
I am pleased to hear that you were happy with our service at Alina Homecare, it was a pleasure to meet you and your wife and we wish you both all of the best in the future.
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Review from Paul C (Client) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the excellent care I have received from Alina Homecare over the past three months. The carers have invariably been conscientious, considerate, kind, friendly, caring and concerned for my welfare. They always make sure there is nothing further I need before they leave.
I can thoroughly recommend them to anyone seeking home care.
Reply from Oana Popa, Registered Manager at Alina Homecare Maidstone
Thank you for submitting this wonderful review. I am pleased to hear we have been making life easier. Our promise is that we will continue to do so!
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Review from J F (Client) published on 18 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All visits have been thoughtful and helpful in doing anything I ask.
Reply from Oana Popa, Registered Manager at Alina Homecare Maidstone
Thank you for your review. We are happy to hear that we can help make life easier.
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Review from K H (Daughter of Client) published on 8 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Alina Homecare over the last two months to support our elderly mother. She was discharged from a five-week stay in hospital where she had been recovering from a broken pelvis. Her mobility and confidence had both been badly affected and the thought of resuming life at home alone was daunting;
in fact, it would not have been possible without Alina Homecare. From initial phone call enquiries to home visits and assessments and then the ensuing care provided, Alina have been excellent communicators with us (her children) and with Mum herself. They have shown great care and sensitivity regarding her care and offer a flexible package of care that suits Mum very well. They are professional at all times, allowing us to feel confident that Mum is being well looked after and her needs met. We recommend Alina Homecare to others with confidence.
Reply from Oana Popa, Registered Manager at Alina Homecare Maidstone
Thank you for submitting such a lovely review and recommendation. I am pleased your whole family feels we have delivered supportive, sensitive care for your mum and I will share your comments with all…read more
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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Alina Homecare Maidstone is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.797 for Alina Homecare Maidstone is calculated as follows: ( (48 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.797
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Maidstone is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

Meet the Team (1)

Jane

Jane

Job Title: Branch Manager Joined: 2024

The Maidstone team's key focus is on their delivery of high quality, personalised Home Care to those living in their own homes to promote independence.

Frequently Asked Questions about Alina Homecare Maidstone

What Type of Services does Alina Homecare Maidstone offer?

Alina Homecare Maidstone offers Home Care.

How many Carers does Alina Homecare Maidstone employ?

Alina Homecare Maidstone employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Maidstone to verify any information. View our terms and conditions. Alina Homecare Maidstone has an Enhanced Service - more info.