Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Lighthouse Homecare Ltd

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stars 17 December 2025
I am delighted with all the care and attention that is given to looking after me. I look forward to the visits everyday.
Review from J R (Client / Service User)
stars
stars 16 December 2025
We have no complaints with Lighthouse Homecare Ltd, they provide a very good service and go above and beyond to see to my mother.
Review from J B (Daughter of Client/Service User)
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stars 01 December 2025
Four staff are not only competent and committed, but they also work with such diligence and compassion to ensure his well-being. There was a time I sued to be afraid of coming to his room to see him, even though I had the natural urge as a mother to be close to my child. But now things have change. My son speaks to me calmly and kindly most times. He looks fine and healthy physically. I truly appreciate the excellent care your company Lighthouse has provided for my son. Please continue the good work.
Review from K B (Mother of Client/Service User)
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stars 27 November 2025
The company have taken very good care of my dad. I highly recommend this service to be used.
Review from A K (Son of Client/Service User)
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stars 27 November 2025
I would lke to commend the team for the outstanding care and support they continue to provide to my brother-in-law. Every time I visit, I am impressed by how attentive, patient, compassionate the staff are with him. Ther has been a noticeable improvement in his overall physical performance, he can now move his legs and hands. I highly recommend this service to anyone that they can get real value for their money. Thank you.
Review from Tayba K (Sister-in-law of Client/Service User)
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stars 19 November 2025
Our experience with all the staff is excellent. They are really friendly and caring. My brother is in great hands and excellent care I could not ask for anything else, very very happy with all the staff.
Review from Mussarat N (Sister of Client/Service User)
stars
stars 17 November 2025
I am continuously impressed with the level of care given to my mother. It is of great comfort to know she is in such kind hands with people who respect her.
Review from Gretel G (Daughter of Client/Service User)