Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Latest Reviews for Duty Care Ltd

stars
stars 18 September 2024
As a family, we are really happy to have found Duty Care as carers for our Mum. From their first assessment visit to assigning a carer, they have been fantastic. Mum now needs 24-hour care due to her dementia, COPD and cancer. The carer is very good with Mum and they've built up and nice
relationship and routine which is very reassuring for us. We're very happy to recommend Duty Care to anyone who needs care in the home.
Review from Dave G (Son of Client/Service User)
stars
stars 19 February 2024
We have been using Duty Care to provide live-in care for Mum for the last six months, and are very happy with the cover provided. From the start of the contract Duty Care staff have been friendly and informative, communicating effectively re start dates and provision of relief cover. The care
provided has been very good, the whole process as an end-user has been painless. We now have reassurance that Mum is looked after 24/7, and the Duty Care package has enabled Mum to stay in her own home, surrounded by the familiar. We are very pleased with the care provided by this company.
Review from A S (Daughter of Client/Service User)
stars
stars 08 February 2024
Two carers were provided. Both rubbish, badly vetted, completely unqualified and lacking in any care whatsoever. My wife fell in the night and badly gashed her head. The “carer” said it was not her responsibility to remedy this. Do not use this agency if you want your nearest and dearest looked
after!
Review from D J (Husband of Client/Service User)