Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for EliteNurse Home Support Services

stars
stars 15 May 2025
We have been using EliteNurse Home Support Services since August 2024, after my nonagenarian Uncle realised that he needed more care, and support, to remain independent at home. EliteNurse was one of four providers who were approached initially. The team are responsive and respectful to the needs of my uncle. The EliteNurse team has been providing home support, we have noticed that despite my uncle's increasing age and frailty, his overall condition and well-being have improved. We would recommend EliteNurse, it's a thoughtful, caring, communicative, supportive and helpful team.
Review from A D (Nephew of Client/Service User)
stars
stars 28 March 2025
Warm, reliable and trustworthy, polite, friendly and warmhearted. We have a good relationship. Also they observe a very good hygiene code.
Review from M L (Wife of Client/Service User)
stars
stars 28 March 2025
They take good care of both my dad and mum in a respectful but friendly manner always.
Review from J S (Daughter of Client/Service User)
stars
stars 10 December 2024
Care for my mother (91, confused, housebound, always a day-time appointment involving washing/changing/feeding and companionship) has always been very good as far as I am aware. She has nearly always been in a settled and happy mood when the visit is over. I cannot think of any shortcomings that I have noticed. I am giving four stars for every category, and not five, not because I have any reservations about the care that Elite Nurse has provided, but just because I want to reserve five stars for exceptional care e.g. reacting to an emergency or an unforeseen problem, and so far that hasn't been tested. I would certainly recommend this company.
Review from Andrew G (Son of Client/Service User)
stars
stars 08 November 2024
Making sure that I was ok. Always being available. Helping me with walking outside. Very helpful and easy to talk about my health issues. Will always recommend to other people who need help. Helping me with tasks around the house. Treating me with respect and dignity.
Review from K S (Client / Service User)