EliteNurse Home Support Services

61 Cranesbill Close, Cambridge CB4 2YQ
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9.3 5 Reviews
  • EliteNurse Home Support Services, Cambridge
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £25

Please contact us for a bespoke package of care

These prices are only a guideline, please contact EliteNurse Home Support Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • EliteNurse Research Nurse Consultancy Ltd

Person in charge

  • Nelisa Poshai (Manager)
Are you the Owner/Manager of EliteNurse Home Support Services? View your Advertising Options

EliteNurse Home Support Services Reviews (5)

9.3

EliteNurse Home Support Services has a Review Score of 9.3 (9.300) out of 10, based on 5 reviews in the last 2 years. Over all time EliteNurse Home Support Services has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
3
5
5
0

Review from A D (Nephew of Client) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using EliteNurse Home Support Services since August 2024, after my nonagenarian Uncle realised that he needed more care, and support, to remain independent at home. EliteNurse was one of four providers who were approached initially. The team are responsive and respectful to the needs of
my uncle. The EliteNurse team has been providing home support, we have noticed that despite my uncle's increasing age and frailty, his overall condition and well-being have improved. We would recommend EliteNurse, it's a thoughtful, caring, communicative, supportive and helpful team.

Reply from Nelisa Poshai, Manager at EliteNurse Home Support Services

Thank you for such a kind review. It is an honour and such a pleasure for us to look after your uncle!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M L (Wife of Client) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm, reliable and trustworthy, polite, friendly and warmhearted. We have a good relationship. Also they observe a very good hygiene code.

Reply from Nelisa Poshai, Manager at EliteNurse Home Support Services

Thank you for the positive review, EliteNurse Home Support Services is honoured to take care of your husband.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J S (Daughter of Client) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They take good care of both my dad and mum in a respectful but friendly manner always.

Reply from Nelisa Poshai, Manager at EliteNurse Home Support Services

Thank you JS for the kind review. EliteNurse Home Support Services is honoured to be of service and to care for your dad and mum

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrew G (Son of Client) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care for my mother (91, confused, housebound, always a day-time appointment involving washing/changing/feeding and companionship) has always been very good as far as I am aware. She has nearly always been in a settled and happy mood when the visit is over. I cannot think of any shortcomings that I have
noticed. I am giving four stars for every category, and not five, not because I have any reservations about the care that Elite Nurse has provided, but just because I want to reserve five stars for exceptional care e.g. reacting to an emergency or an unforeseen problem, and so far that hasn't been tested. I would certainly recommend this company.

Reply from Nelisa Poshai, Manager at EliteNurse Home Support Services

Thank you for such a kind review. EliteNurse Home Support Services is honoured to be caring for your mom.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K S (Client) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making sure that I was ok. Always being available. Helping me with walking outside. Very helpful and easy to talk about my health issues. Will always recommend to other people who need help. Helping me with tasks around the house. Treating me with respect and dignity.

Reply from Nelisa Poshai, Manager at EliteNurse Home Support Services

Thank you for your wonderful review it was an honour for EliteNurse Home Support Services to walk with you on your recovery journey!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for EliteNurse Home Support Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for EliteNurse Home Support Services is calculated as follows: ( (24 Excellents x 5) + (6 Goods x 4) ) ÷ 30 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for EliteNurse Home Support Services is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about EliteNurse Home Support Services

What Type of Services does EliteNurse Home Support Services offer?

EliteNurse Home Support Services offers Home Care.

How many Carers does EliteNurse Home Support Services employ?

EliteNurse Home Support Services employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact EliteNurse Home Support Services to verify any information. View our terms and conditions. EliteNurse Home Support Services has an Basic Service - more info.