435 Acorn House, Midsummer Boulevard, Milton Keynes, MK9 3HP
View Full Details of Walfinch Milton Keynes and BedfordWe contacted Walfinch to arrange care for mum, we had previously had a tough experience so meeting the manager was a breath of fresh air, mum felt comfortable with her and the service that was on offer. The manager and her team exceeded expectations, they became part of the family and the care they provided was exemplary. The carers raised concerns when mum seemed unwell on their visits and she was quick to support us as a family with guidance and to help us get the additional medical support she needed, even made personal visits to check on mum. We will always be grateful of the service we received and continue to receive after we sadly lost mum. Cannot recommend and thank them enough.
We needed overnight care for a 10 day period at fairly short notice and Walfinch came up with the goods. Especially noteworthy was that we were introduced to the carer beforehand, something that other agencies did not offer. We also had the same carer for the entire period which was vital for us. The carer was friendly, competent and put up with having to sleep on a sofa bed in less than ideal circumstances. It was easy communicating with the carer, and in addition we could see her notes online for each stay. The manager was very helpful and understanding and remained in touch to check all was going well. The rates are much the same as other providers are offering.
The carers arrive on time and are very friendly to my father. Assisting him with personal care through the day on 4 occasions. Any issues they find are fed back to us immediately so we can deal with them. Care Manager is very helpful with any issues we have and are dealt with straight away.
The carers who look after my aunt are always kind, caring and efficient. They always arrive at the arranged time and provide the highest quality of care for her with respect for her needs and dignity. We would have no hesitation in recommending Walfinch as a care provider.
We contacted Walfinch to arrange care for mum, we had previously had a tough experience so meeting the manager was a breath of fresh air, mum felt comfortable with her and the service that was on offer. The manager and her team exceeded expectations, they became part of the family and the care they provided was exemplary. The carers raised concerns when mum seemed unwell on their visits and she was quick to support us as a family with guidance and to help us get the additional medical support she needed, even made personal visits to check on mum. We will always be grateful of the service we received and continue to receive after we sadly lost mum. Cannot recommend and thank them enough.
We needed overnight care for a 10 day period at fairly short notice and Walfinch came up with the goods. Especially noteworthy was that we were introduced to the carer beforehand, something that other agencies did not offer. We also had the same carer for the entire period which was vital for us. The carer was friendly, competent and put up with having to sleep on a sofa bed in less than ideal circumstances. It was easy communicating with the carer, and in addition we could see her notes online for each stay. The manager was very helpful and understanding and remained in touch to check all was going well. The rates are much the same as other providers are offering.
The carers arrive on time and are very friendly to my father. Assisting him with personal care through the day on 4 occasions. Any issues they find are fed back to us immediately so we can deal with them. Care Manager is very helpful with any issues we have and are dealt with straight away.
The carers who look after my aunt are always kind, caring and efficient. They always arrive at the arranged time and provide the highest quality of care for her with respect for her needs and dignity. We would have no hesitation in recommending Walfinch as a care provider.