Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Brighter Dawn Ltd

stars
stars 04 November 2025
Our mother has recently arrived home after being in a respite care home following hospitalisation after a fall Mum has Alzheimer's and associated behavioural difficulties. It is very early days but we are really happy with the compassion and professionalism shown to mum who is always treated with kindness dignity and respect. Mum is still adjusting to being at home and having full time care but we are confident that she is in capable and caring hands
Review from M N (Daughter of Client/Service User)
stars
stars 28 October 2024
Carers have been consistent after the first week. The carers are professional, friendly, helpful and willing to accommodate my father's needs. They let you know when medication is low and creams running low. They communicate well with my dad who has dementia.
Review from S D (Daughter of Client/Service User)
stars
stars 25 October 2024
I am incredibly grateful for the exceptional home care service provided to my grandfather. The team displayed remarkable professionalism, compassion and dedication, making a significant difference in his daily life. They were attentive to his needs, respectful and went above and beyond to ensure his comfort and well-being. Their kindness and expertise have truly enhanced his quality of life. I highly recommend their services to anyone seeking reliable and heartfelt care for their loved ones. Dealt with the manager who was very helpful and informative, she answered any questions my family had and has been absolutely fantastic. Cannot recommend this company enough. Thank you so much!
Review from I A (Granddaughter of Client/Service User)