Submit a Review for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
Suite 2E, Telecom House, 15 The Broadway, Woodford Green, IG8 0HL
View Full Details of GoodOaks Homecare - Woodford Green, Loughton and Waltham ForestLatest Reviews for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
29 August 2025
I first had support from Good Oaks in Dec 2024. They were a very new company then, but the support I received at home was exceptional. I am now relying on Good Oaks support again. The company is deservedly much busier and has grown considerably. I am delighted to say that this has made no difference to the quality of the care they offer. Their mission statement includes that they intend to provide the kind of care they would want their own families to have and I'm pleased to say that they have maintained this level of care even with the expansion of the company. The assessment team make a thorough assessment of the needs of the client and inspect the living spaces. They are friendly and professional and clearly enjoy what they do which inspires confidence. The carers are delightful people, and 'carer' is the most apt expression for the care they provide. They are gentle, thoughtful and well-trained. I recommend this company most highly.
30 May 2025
The assessors were both professional and understanding and put a comprehensive care plan in place. They were able to adjust the package as necessary. The carers were professional, understanding, caring, and sympathetic. Overall, we were extremely pleased with the service provided.
23 May 2025
Perfectly happy with the care and attitude of all the carers and would recommend GoodOaks Homecare.
14 May 2025
Only needed to use them a few times. The initial meeting at my home was professional and courteous. Carers arrived on time and complied with my requests for the person they were sitting with. I would not hesitate to use them again if necessary, or to recommend the agency.
13 May 2025
A very professional and friendly company. They maintain regular contact with myself to ensure that my mum receives the best care. The carers are also lovely people who go above and beyond in their duties.
04 April 2025
A truly fantastic service from the manager and her team !! Emergency full day 15 hour care arranged for my mother with her two carers. All arranged in 24 hours to cover the one day absence of her full time Live in Carer. They actually stayed the entire 15 hours together and my Mum enjoyed companionship, kind and compassionate care and all her needs were attended to. I have no hesitation in recommending Good Oaks Homecare and will definitely use them again should a similar need arise. A very good service!!
24 March 2025
After applying for the 2.5 hours my mum was entitled to via the government and being told "no resources no budget" I started to look at private companies to help support my mother and her diagnosis of early dementia. I came across GoodOaks Woodford Green via an internet search and have been blown away by the sensitivity, understanding and care/service they provide. From the initial call I made to the start of the visits, the whole process has been seamless! Services can be tailored and flexible to meet individual client needs. My mother now looks forward to seeing her carers and has formed a wonderful relationship with them. This not only provides respite for myself but enriches her life and provides much needed support that she requires. Highly recommended with professionals that not only understand the needs of the client but actively work with them to get the best out of it, simply fantastic!
24 March 2025
I was introduced to GoodOaks following surgery at the Nuffield . I was extremely happy with the team and whole process was really easy. The carer was excellent always on time and a real help in the hope when my mobility was limited. Their service was invaluable.
21 February 2025
I had several weeks of the most amazing care from Good Oaks following complete knee replacement surgery in January 2025. I cannot recommend them highly enough. The 3 carers I had on a regular basis were unbelievably kind, professional, gentle, and experienced in post-operation care. Their hygiene, attention to my needs, and initiative in seeing and doing domestic chores without being asked was amazing. Each carer had qualifications above and beyond my requirements. Those whose first language was not English spoke perfect English and were clear and concise and understood all my requirements. The company is flexible in providing the best care required for individual needs and a pre-assessment of my home and facilities was undertaken at the managerial level by charming yet professional staff. I would have no hesitation whatsoever in recommending the company for the care of loved ones - indeed loved ones could not have done better.
Latest Reviews for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
29 August 2025
I first had support from Good Oaks in Dec 2024. They were a very new company then, but the support I received at home was exceptional. I am now relying on Good Oaks support again. The company is deservedly much busier and has grown considerably. I am delighted to say that this has made no difference to the quality of the care they offer. Their mission statement includes that they intend to provide the kind of care they would want their own families to have and I'm pleased to say that they have maintained this level of care even with the expansion of the company. The assessment team make a thorough assessment of the needs of the client and inspect the living spaces. They are friendly and professional and clearly enjoy what they do which inspires confidence. The carers are delightful people, and 'carer' is the most apt expression for the care they provide. They are gentle, thoughtful and well-trained. I recommend this company most highly.
30 May 2025
The assessors were both professional and understanding and put a comprehensive care plan in place. They were able to adjust the package as necessary. The carers were professional, understanding, caring, and sympathetic. Overall, we were extremely pleased with the service provided.
23 May 2025
Perfectly happy with the care and attitude of all the carers and would recommend GoodOaks Homecare.
14 May 2025
Only needed to use them a few times. The initial meeting at my home was professional and courteous. Carers arrived on time and complied with my requests for the person they were sitting with. I would not hesitate to use them again if necessary, or to recommend the agency.
13 May 2025
A very professional and friendly company. They maintain regular contact with myself to ensure that my mum receives the best care. The carers are also lovely people who go above and beyond in their duties.
04 April 2025
A truly fantastic service from the manager and her team !! Emergency full day 15 hour care arranged for my mother with her two carers. All arranged in 24 hours to cover the one day absence of her full time Live in Carer. They actually stayed the entire 15 hours together and my Mum enjoyed companionship, kind and compassionate care and all her needs were attended to. I have no hesitation in recommending Good Oaks Homecare and will definitely use them again should a similar need arise. A very good service!!
24 March 2025
After applying for the 2.5 hours my mum was entitled to via the government and being told "no resources no budget" I started to look at private companies to help support my mother and her diagnosis of early dementia. I came across GoodOaks Woodford Green via an internet search and have been blown away by the sensitivity, understanding and care/service they provide. From the initial call I made to the start of the visits, the whole process has been seamless! Services can be tailored and flexible to meet individual client needs. My mother now looks forward to seeing her carers and has formed a wonderful relationship with them. This not only provides respite for myself but enriches her life and provides much needed support that she requires. Highly recommended with professionals that not only understand the needs of the client but actively work with them to get the best out of it, simply fantastic!
24 March 2025
I was introduced to GoodOaks following surgery at the Nuffield . I was extremely happy with the team and whole process was really easy. The carer was excellent always on time and a real help in the hope when my mobility was limited. Their service was invaluable.
21 February 2025
I had several weeks of the most amazing care from Good Oaks following complete knee replacement surgery in January 2025. I cannot recommend them highly enough. The 3 carers I had on a regular basis were unbelievably kind, professional, gentle, and experienced in post-operation care. Their hygiene, attention to my needs, and initiative in seeing and doing domestic chores without being asked was amazing. Each carer had qualifications above and beyond my requirements. Those whose first language was not English spoke perfect English and were clear and concise and understood all my requirements. The company is flexible in providing the best care required for individual needs and a pre-assessment of my home and facilities was undertaken at the managerial level by charming yet professional staff. I would have no hesitation whatsoever in recommending the company for the care of loved ones - indeed loved ones could not have done better.