GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Suite 2E, Telecom House, 15 The Broadway, Woodford Green IG8 0HL
Review Us
9.8 9 Reviews
  • GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest, Woodford Green
GoodOaks Homecare in Woodford Green, Loughton & Waltham Forest is dedicated to providing high-quality, compassionate care tailored to meet the unique needs of each individual. The team’s mission is to support independence and improve the quality of life for clients, all within the comfort of their own homes.

Offering a wide range of services, GoodOaks' care professionals assist with daily tasks such as bathing, dressing and mobility, ensuring comfort and dignity at all times. Companionship services are also provided, engaging clients in meaningful conversation and activities. Specialist care, including dementia support, is offered to manage symptoms while preserving routine and familiarity.

Based in the heart of the local community, GoodOaks Homecare provides flexible and personalised care solutions designed to evolve with each client's needs. All care professionals are fully vetted, DBS-checked and undergo regular training to maintain the highest standards of homecare.

Whether requiring support for a few hours a week or around-the-clock care, GoodOaks offers tailored care plans designed to meet the unique needs of each individual, always with respect, compassion and flexibility.
Show GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £22.95
  • Weekly Live-in Care Fees: from £1395

"At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.
Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation."

These prices are only a guideline, please contact GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Annie Mayet (Director)

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest Reviews (9)

9.8

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has a Review Score of 9.8 (9.789) out of 10, based on 9 reviews in the last 2 years.
Over all time GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has 9 reviews.

Overall Experience
  • 8
  • 1
  • 0
  • 0
  • 0
Date Published
  • 9
  • 8
  • 9
  • 9
  • 0
Reviewer Connection to GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
  • 4
  • 3
  • 1
  • 1
Total of 9, showing 1-9
Review from Lindsey S (Client) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I first had support from Good Oaks in Dec 2024. They were a very new company then, but the support I received at home was exceptional. I am now relying on Good Oaks support again. The company is deservedly much busier and has grown considerably. I am delighted to say that this has made no difference
to the quality of the care they offer. Their mission statement includes that they intend to provide the kind of care they would want their own families to have and I'm pleased to say that they have maintained this level of care even with the expansion of the company. The assessment team make a thorough assessment of the needs of the client and inspect the living spaces. They are friendly and professional and clearly enjoy what they do which inspires confidence. The carers are delightful people, and 'carer' is the most apt expression for the care they provide. They are gentle, thoughtful and well-trained. I recommend this company most highly.
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your lovely feedback! We're really happy to hear that you've had a great experience with us from the very start through to now. It means a lot that you feel the quality of care has stayed just as strong as we've grown. We'll make sure to share your kind words with the team - they'll be delighted.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K P (Son of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The assessors were both professional and understanding and put a comprehensive care plan in place. They were able to adjust the package as necessary. The carers were professional, understanding, caring, and sympathetic.
Overall, we were extremely pleased with the service provided.
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your lovely feedback. It's great to know the care plan met your needs and could be adjusted as required. We're always here if you need anything further.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M G (Husband of Client) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Perfectly happy with the care and attitude of all the carers and would recommend GoodOaks Homecare.
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and recommendation! We're delighted to hear that you're happy with the care and attitude of our team. It means a lot to us to know that we're making a positive difference.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandra D (Partner of Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Only needed to use them a few times.
The initial meeting at my home was professional and courteous.
Carers arrived on time and complied with my requests for the person they were sitting with.
I would not hesitate to use them again if necessary, or to recommend the agency.
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your feedback! We're really glad to hear that you had a positive experience with our team and that everything went smoothly during the visits. It means a lot to know you'd be happy to use us again or recommend us. If you ever need anything in the future, we're just a call away.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Steve R (Son of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very professional and friendly company. They maintain regular contact with myself to ensure that my mum receives the best care. The carers are also lovely people who go above and beyond in their duties.
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your mum and are delighted to hear that you've had such a positive experience with our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ian R (Son of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A truly fantastic service from the manager and her team !!
Emergency full day 15 hour care arranged for my mother with her two carers.
All arranged in 24 hours to cover the one day absence of her full time Live in Carer.
They actually stayed the entire 15 hours together and my Mum enjoyed companionship,
kind and compassionate care and all her needs were attended to.
I have no hesitation in recommending Good Oaks Homecare and will definitely use them again should a similar need arise.
A very good service!!
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for taking the time to write such a lovely review. Our team really enjoyed spending time with your mum!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Steve P (Son of Client) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After applying for the 2.5 hours my mum was entitled to via the government and being told "no resources no budget" I started to look at private companies to help support my mother and her diagnosis of early dementia. I came across GoodOaks Woodford Green via an internet search and have been blown away
by the sensitivity, understanding and care/service they provide. From the initial call I made to the start of the visits, the whole process has been seamless! Services can be tailored and flexible to meet individual client needs. My mother now looks forward to seeing her carers and has formed a wonderful relationship with them.
This not only provides respite for myself but enriches her life and provides much needed support that she requires.
Highly recommended with professionals that not only understand the needs of the client but actively work with them to get the best out of it, simply fantastic!
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for taking the time to write this lovely review. We are so pleased that we were able to make a difference for Mum and you. Your mum is such great fun and our carers love spending time with her.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jason B (Client) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was introduced to GoodOaks following surgery at the Nuffield . I was extremely happy with the team and whole process was really easy. The carer was excellent always on time and a real help in the hope when my mobility was limited. Their service was invaluable.
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks so much for your review. Really glad we were able to support you post surgery and wish you all the best.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jeannie R (Client) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had several weeks of the most amazing care from Good Oaks following complete knee replacement surgery in January 2025. I cannot recommend them highly enough. The 3 carers I had on a regular basis were unbelievably kind, professional, gentle, and experienced in post-operation care. Their hygiene, attention
to my needs, and initiative in seeing and doing domestic chores without being asked was amazing. Each carer had qualifications above and beyond my requirements. Those whose first language was not English spoke perfect English and were clear and concise and understood all my requirements.
The company is flexible in providing the best care required for individual needs and a pre-assessment of my home and facilities was undertaken at the managerial level by charming yet professional staff. I would have no hesitation whatsoever in recommending the company for the care of loved ones - indeed loved ones could not have done better.
Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for such a wonderful review. It was our privilege to look after you, the entire team misses you and wishes you all the best.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest is calculated as follows: ( (48 Excellents x 5) + (6 Goods x 4) ) ÷ 54 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (5)

Meet the Team (1)

Annie

Annie Mayet

Job Title: Director Joined: 2024

As someone who has personally navigated the emotional and practical challenges of finding quality care for a loved one, I understand how important it is to feel confident and supported in those decisions. That experience inspired me to be part of the solution—ensuring others receive the care, dignity, and respect they deserve.


I’m deeply committed to helping people live safely, comfortably, and independently in their own homes. Through compassionate, high-quality home care, I strive to make a positive difference in the lives of our clients and their families every day.

Frequently Asked Questions about GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

What Type of Services does GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest offer?

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest offers Home Care.

How many Carers does GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest employ?

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest to verify any information. View our terms and conditions. GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has an Enhanced Service - more info.