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GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

10D The Broadway, Woodford Green, London IG8 0HL
GoodOaks Homecare Logo
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest logo
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest, Woodford Green
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest, Woodford Green
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest, Woodford Green

GoodOaks Homecare in Woodford Green, Loughton & Waltham Forest is dedicated to providing high-quality, compassionate care tailored to meet the unique needs of each individual. The team’s mission is to support independence and improve the quality of life for clients, all within the comfort of their own homes.

Offering a wide range of services, GoodOaks' care professionals assist with daily tasks such as bathing, dressing and mobility, ensuring comfort and dignity...  

Care Provided by GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32.99
  • Weekly Live-in Care Fees: from £1,395
"At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.

Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation."

The price(s) shown are provided by the agency. Contact GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest for full pricing details and T&Cs.

Contact GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Annie Mayet (Director)

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest Reviews (17)

9.8

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has a Review Score of 9.8 (9.827) out of 10, based on 17 reviews in the last 2 years. Over all time GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has 17 reviews.

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Showing 17 reviews matching selected criteria
Review from Rosanne C (Daughter of Client) published on 27 February 2026 Submitted via Website
Overall Experience

Truly fantastic care from GoodOaks. From the administrators to the care pros, all were professional, empathetic, warmhearted and caring. The super supportive visits helped to make my mother's final months comfortable and gave her confidence. More than carers, they became trusted friends. I cannot praise all the people involved in this company highly enough.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words. It truly means a great deal to us to know that we were able to support your mother and make a positive difference during such an important time. She will be deeply missed by everyone in our team, and we are grateful we had the privilege of caring for her.

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Review from Nick S (Son of Client) published on 23 February 2026 Submitted via Website
Overall Experience

Very happy with the quality of care my dad has been receiving since we started using the service in October last year. Dad's carer is very helpful, attentive and extremely professional. Would highly recommend the service to others.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

I'm really pleased to hear you're happy with your dad's care. I'll make sure your comments are shared with his carer and the team. Please feel free to reach out anytime if you need anything.

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Review from Sarah B (Daughter of Client) published on 20 January 2026 Submitted via Website
Overall Experience
The quality of care is amazing everyone is super informative. if there's anything that I need, I can just always email the office or give a call

I'm really happy with the standard of care and I feel like my mind is at rest when I have to go into work and know that my mum is being taken care of.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words. We're delighted to hear that you feel supported and reassured - that's exactly what we strive for.

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Review from Valerie S (Client / Service User) published on 7 November 2025 Submitted via Postal Card
Overall Experience

Very happy with the service and crew. Carer very kind and helpful, sees things that need doing without being asked. Carer is a hard worker and very efficient. No complaints at all.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the service. It means a great deal to us to know that we are making a positive difference.

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Review from Jean D (Client / Service User) published on 7 November 2025 Submitted via Postal Card
Overall Experience

My experience so far is very satisfactory. Carers cheerful and most helpful.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

It's been a pleasure to support you and we are really pleased you are happy with the care staff.

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Review from Brenda U (Daughter of Client) published on 31 October 2025 Submitted via Website
Overall Experience

I have nothing but praise for the Goodoaks team. We met with 5 care providers before choosing Goodoaks to support my mum with hourly visits. They impressed from the beginning and lived up to those high standards. They were incredibly flexible working hard to accommodate our specific needs, the care coordinator was excellent at pulling everything together, communication was great with rapid responses, admin was faultless and the carers first class. The carers excelled at person centred care and while professional they developed warm relationships with mum - you couldn't ask for more. It is reassuring to know that good quality care is out there! Thank you to all the team for taking such good care of mum.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words. It's been a pleasure supporting your mum, and we're delighted she felt comfortable and well cared for. We truly appreciate your trust and feedback.

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Review from Ken D (Son of Client) published on 9 October 2025 Submitted via Website
Overall Experience
First Class Staff and response .
Would recomend to anyone needing a Provision of care.
Realistic prices and great back up service if your circumstances change

The management take care to use staff most approriate.carers to suit the clients needs.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your kind feedback. We're delighted to hear that you've had such a positive experience with our team and services. Matching the right carers to each client's individual needs is something we take great care in, and it's wonderful to know this has made a difference. We really appreciate your recommendation.

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Review from Janice P (Daughter of Client) published on 9 October 2025 Submitted via Website
Overall Experience
Since August 2025, my dad has been receiving great care, and it has made a world of difference to both him and our family. We were fortunate to follow one of his previous carers, someone he had built a strong rapport with, to this new care home provider. That decision has proven to be one of the best we could have made.
The consistency, attention, and kindness he has experienced since then have given him a renewed sense of comfort. The new members of staff have taken the time to get to know him as a person, not just a patient, and that level of attention is something we deeply value. It's clear that he feels he's being listened to and genuinely cared for.

Seeing him happy (when it suits him!) but settled gives us peace of mind, and we're grateful for the professional team who support him each day.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words. We're delighted to hear the positive difference our care has made for your dad and your family. We truly appreciate your trust in our team.

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Review from Lindsey S (Client / Service User) published on 29 August 2025 Submitted via Website
Overall Experience

I first had support from Good Oaks in Dec 2024. They were a very new company then, but the support I received at home was exceptional. I am now relying on Good Oaks support again. The company is deservedly much busier and has grown considerably. I am delighted to say that this has made no difference to the quality of the care they offer. Their mission statement includes that they intend to provide the kind of care they would want their own families to have and I'm pleased to say that they have maintained this level of care even with the expansion of the company. The assessment team make a thorough assessment of the needs of the client and inspect the living spaces. They are friendly and professional and clearly enjoy what they do which inspires confidence. The carers are delightful people, and 'carer' is the most apt expression for the care they provide. They are gentle, thoughtful and well-trained. I recommend this company most highly.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your lovely feedback! We're really happy to hear that you've had a great experience with us from the very start through to now. It means a lot that you feel the quality of care has stayed just as strong as we've grown. We'll make sure to share your kind words with the team - they'll be delighted.

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Review from K P (Son of Client) published on 30 May 2025 Submitted via Postal Card
Overall Experience
The assessors were both professional and understanding and put a comprehensive care plan in place. They were able to adjust the package as necessary. The carers were professional, understanding, caring, and sympathetic.

Overall, we were extremely pleased with the service provided.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your lovely feedback. It's great to know the care plan met your needs and could be adjusted as required. We're always here if you need anything further.

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Review from M G (Husband of Client) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Perfectly happy with the care and attitude of all the carers and would recommend GoodOaks Homecare.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and recommendation! We're delighted to hear that you're happy with the care and attitude of our team. It means a lot to us to know that we're making a positive difference.

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Review from Sandra D (Partner of Client) published on 14 May 2025 Submitted via Website
Overall Experience
Only needed to use them a few times.
The initial meeting at my home was professional and courteous.
Carers arrived on time and complied with my requests for the person they were sitting with.

I would not hesitate to use them again if necessary, or to recommend the agency.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your feedback! We're really glad to hear that you had a positive experience with our team and that everything went smoothly during the visits. It means a lot to know you'd be happy to use us again or recommend us. If you ever need anything in the future, we're just a call away.

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Review from Steve R (Son of Client) published on 13 May 2025 Submitted via Website
Overall Experience

A very professional and friendly company. They maintain regular contact with myself to ensure that my mum receives the best care. The carers are also lovely people who go above and beyond in their duties.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your mum and are delighted to hear that you've had such a positive experience with our team.

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Review from Ian R (Son of Client) published on 4 April 2025 Submitted via Website
Overall Experience
A truly fantastic service from the manager and her team !!
Emergency full day 15 hour care arranged for my mother with her two carers.
All arranged in 24 hours to cover the one day absence of her full time Live in Carer.
They actually stayed the entire 15 hours together and my Mum enjoyed companionship, kind and compassionate care and all her needs were attended to.
I have no hesitation in recommending Good Oaks Homecare and will definitely use them again should a similar need arise.

A very good service!!

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for taking the time to write such a lovely review. Our team really enjoyed spending time with your mum!

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Review from Steve P (Son of Client) published on 24 March 2025 Submitted via Website
Overall Experience
After applying for the 2.5 hours my mum was entitled to via the government and being told "no resources no budget" I started to look at private companies to help support my mother and her diagnosis of early dementia. I came across GoodOaks Woodford Green via an internet search and have been blown away by the sensitivity, understanding and care/service they provide. From the initial call I made to the start of the visits, the whole process has been seamless! Services can be tailored and flexible to meet individual client needs. My mother now looks forward to seeing her carers and has formed a wonderful relationship with them.
This not only provides respite for myself but enriches her life and provides much needed support that she requires.

Highly recommended with professionals that not only understand the needs of the client but actively work with them to get the best out of it, simply fantastic!

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for taking the time to write this lovely review. We are so pleased that we were able to make a difference for Mum and you. Your mum is such great fun and our carers love spending time with her.

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Review from Jason B (Client / Service User) published on 24 March 2025 Submitted via Website
Overall Experience

I was introduced to GoodOaks following surgery at the Nuffield . I was extremely happy with the team and whole process was really easy. The carer was excellent always on time and a real help in the hope when my mobility was limited. Their service was invaluable.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks so much for your review. Really glad we were able to support you post surgery and wish you all the best.

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Review from Jeannie R (Client / Service User) published on 21 February 2025 Submitted via Website
Overall Experience
I had several weeks of the most amazing care from Good Oaks following complete knee replacement surgery in January 2025. I cannot recommend them highly enough. The 3 carers I had on a regular basis were unbelievably kind, professional, gentle, and experienced in post-operation care. Their hygiene, attention to my needs, and initiative in seeing and doing domestic chores without being asked was amazing. Each carer had qualifications above and beyond my requirements. Those whose first language was not English spoke perfect English and were clear and concise and understood all my requirements.

The company is flexible in providing the best care required for individual needs and a pre-assessment of my home and facilities was undertaken at the managerial level by charming yet professional staff. I would have no hesitation whatsoever in recommending the company for the care of loved ones - indeed loved ones could not have done better.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for such a wonderful review. It was our privilege to look after you, the entire team misses you and wishes you all the best.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (15)

News
  • Posted: Monday 09 Mar 2026We are incredibly proud to share that GoodOaks Homecare Woodford Green, Loughton & Waltham Forest has won “Best Start-up Home Care Service / New Franchisee” at the Home Care Awards...
  • Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
  • Posted: Thursday 18 Dec 2025We’re excited to share that GoodOaks Homecare – Woodford Green has been selected as a finalist for the prestigious Home Care Awards 2026, in the category Best Start-Up Home Care...

Awards / Recognitions (6)

Meet the Team (2)

Annie Mayet Job Title: Director Joined: 2024
Annie Mayet

As someone who has personally navigated the emotional and practical challenges of finding quality care for a loved one, I understand how important it is to feel confident and supported in those decisions. That experience inspired me to be part of the solution—ensuring others receive the care, dignity, and respect they deserve.

I’m deeply committed to helping people live safely, comfortably, and independently in their own homes. Through compassionate, high-quality home care, I strive to make a positive difference in the lives of our clients and their families every day.

Donna Hamilton Job Title: Assistant Care Manager Joined: 2025
Donna Hamilton

I began my career in Health and Social Care later in life, following a successful career in the retail sector. Eight years ago, I decided it was time for a change — and I only wish I had made the move sooner. I started as a Care Professional and progressed to the role of Care Coordinator/Scheduler.

I thoroughly enjoy working with our clients in the local community and am committed to ensuring they receive high-quality, person-centred care delivered with dignity and respect, allowing them to stay in the comfort of their own home for as long as possible.

Frequently Asked Questions about GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

How many Carers does GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest employ?

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest to verify any information. View our terms and conditions. GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest has an Enhanced Service - more info.