Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Value for Money stars

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Latest Reviews for SureCare Newark

stars
stars 26 May 2025
Outstanding care and genuine kindness SureCare Newark has been an absolute lifeline for our family. From the very first phone call, the team showed real compassion and professionalism. They've been supporting my mum at home for several months now, and I honestly couldn't ask for better care. The
carers are warm, respectful, and genuinely kind. They take the time to get to know my mum, understand her needs and routines, and treat her with dignity. She looks forward to their visits - which says everything! Communication with the office has been excellent too. They're always responsive and happy to make adjustments when needed. It's reassuring to know she's in safe, capable hands. A huge thank you to the whole team - you've made such a difference to her quality of life and given us real peace of mind.
Review from Karen C (Daughter of Client/Service User)