SureCare Newark

Suite 4 and 5 Aura Business Centre, Manners Road, Newark-on-Trent NG24 1BS
Review Us
8.0 1 Review
  • SureCare Newark, Newark-on-Trent

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Linzi Marshall (Manager)
8.0

SureCare Newark has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time SureCare Newark has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0
Overall Experience  Overall Experience 5.0 out of 5

Outstanding care and genuine kindness
SureCare Newark has been an absolute lifeline for our family. From the very first phone call, the team showed real compassion and professionalism. They've been supporting my mum at home for several months now, and I honestly couldn't ask for better care.
The carers
are warm, respectful, and genuinely kind. They take the time to get to know my mum, understand her needs and routines, and treat her with dignity. She looks forward to their visits - which says everything!
Communication with the office has been excellent too. They're always responsive and happy to make adjustments when needed. It's reassuring to know she's in safe, capable hands.
A huge thank you to the whole team - you've made such a difference to her quality of life and given us real peace of mind.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for SureCare Newark is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for SureCare Newark is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SureCare Newark is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about SureCare Newark

What Type of Services does SureCare Newark offer?

SureCare Newark offers Home Care.

How many Carers does SureCare Newark employ?

SureCare Newark employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Newark to verify any information. View our terms and conditions. SureCare Newark has an Basic Service - more info.