Suite 20-22, The Village,, Jacobean House, 1A Glebe Street, Glasgow, G74 4LY
View Full Details of Real Care AgencyI am happy with the care provided by Realcare. All carers have a great disposition with my mum, who can sometimes be difficult I have never had to raise any issues or make any complaints about my mum's care Every carer has been tactful and kind.
Fantastic service from Real Care from the central office to the Care Assistants on the ground. They are responsive and act quickly if there are any issues. My sister enjoys their visits and trusts the supportive friendly carers (as do I). Many thanks to the Real Care team for their excellent service.
The care that my mum receives from The Real Care Agency is second to none. The staff who go into her home on a daily basis are friendly, kind, caring and helpful. They go above and beyond to ensure her needs are fully met in a supportive and respectful manner. Her care plan was recently completed by a member of staff from the central team. There were many questions which ensured a comprehensive and detailed plan has been put in place. This plan will be reviewed again in 6 months. The staff member completing the plan was very knowledgeable and asked questions in a sensitive and respectful manner. Just recently the company have moved to electronic recording of the care visits and an App has been introduced. This has been invaluable in enabling me to see who is visiting mum and being able to communicate easily if required. If you are considering using The Real Care Company I would not hesitate to recommend their services.
I am happy with the care provided by Realcare. All carers have a great disposition with my mum, who can sometimes be difficult I have never had to raise any issues or make any complaints about my mum's care Every carer has been tactful and kind.
Fantastic service from Real Care from the central office to the Care Assistants on the ground. They are responsive and act quickly if there are any issues. My sister enjoys their visits and trusts the supportive friendly carers (as do I). Many thanks to the Real Care team for their excellent service.
The care that my mum receives from The Real Care Agency is second to none. The staff who go into her home on a daily basis are friendly, kind, caring and helpful. They go above and beyond to ensure her needs are fully met in a supportive and respectful manner. Her care plan was recently completed by a member of staff from the central team. There were many questions which ensured a comprehensive and detailed plan has been put in place. This plan will be reviewed again in 6 months. The staff member completing the plan was very knowledgeable and asked questions in a sensitive and respectful manner. Just recently the company have moved to electronic recording of the care visits and an App has been introduced. This has been invaluable in enabling me to see who is visiting mum and being able to communicate easily if required. If you are considering using The Real Care Company I would not hesitate to recommend their services.