Submit a Review for Aurora Community Care
1st Floor, 1 Liverpool Terrace, Worthing, BN11 1TA
View full details of Aurora Community CareLatest Reviews for Aurora Community Care
11 March 2026
Aurora were amazing carers
Mum had had some falls and after a trip to an and e was taken off her medication. She hadn't been eating so therefore I needed to make sure she was eating and hydrated and just her general wellbeing.
From the moment we had an initial chat to the care mum received it was
first class cannot recommend them enough. Mum may need them in future and I would without doubt use them again in a heartbeat amazing amazing amazing
24 February 2026
After a truly appalling experience with a previous care provider, I was understandably nervous about finding the right support for my Dad. After speaking to Jodi at Aurora Community Care, I immediately knew they were professionals - she put all my worries and doubts from my previous experience to
rest.
Jodi , Rachel and Geraldine are all incredibly experienced and it really shows in the calm, patient, and respectful way they care for my Dad. There has been such a positive change in him! - he genuinely looks forward to their visits, and seeing the same familiar faces. They really understand what life is like for someone living with dementia and understand what my dad needs and just seem to handle everything so calmly and confidently which gives me such peace of mind.
They are reliable, professional, and genuinely kind. I'm very grateful for the support they provide and wouldn't hesitate to recommend them.
20 February 2026
Aurora Community Care have been awesome. Mike came round to chat with us about their services. My Dad who was more hesitant than me, signed on the dotted line straight away . Mike had everything up and running pretty much straight away and when Dad needed someone to come and give him medication in
the morning that was organised ASAP. Hilary and Rachel are lovely (you too Mike) and Dad is very happy. I'm going back to Australia knowing Dad is in good hands. Thanks guys, feel like I'm leaving him with family, I really do xxx
24 November 2025
This is a second review - Dad has now had carers for about 9 weeks and we are just as pleased now as we were in the first week.
Everything that we were told at the beginning has been delivered, such as if any new care givers were going to visit, they would always be introduced first. The care
givers have been amazing, they are professional but personal as well, a very difficult thing to do.
The care package has been reviewed and we have made changes as Dad's needs have changed.
If I have any questions or need to give information, I get a response in very good time.
I am able to call and speak to the care giver when they are with Dad.
I can't find the words to explain how happy we are that we found Aurora, I feel that Dad is in very safe hands and Dad has been extremely happy with have care givers in to help him, which I am very surprised about as I thought it would be difficult for him, however, that is down to the care that he is getting.
Thank you so much to all of the team!
12 November 2025
Terrifically helpful company have helped me look after my mum who has been in bed since Sept 25 after a hospital visit. They come once a day to clean and care for her and it takes a lot of pressure off me when I know so little about what to do. All the staff are friendly and helpful
28 October 2025
This agency provided the most excellent care to my friend. They treated her with the upmost respect and soon became friends with her. My friend enjoyed their visits and company and many a laugh was had between them. Having this care in her home meant my friend was able to stay in the home she
loved. After each visit I received a report on what they had done so I had contact with them every day. If I needed to ask a question I only had to email them and they answered very quickly.
It was only when she had a health setback and had to go into hospital and discharged to a nursing home that this care came to an end.
I can highly recommend this care agency and will refer them to anyone who needs care in the home.
07 October 2025
We've been using this care company to support my Dad at home, and from the very beginning they've been professional, sensitive, and genuinely caring. They took the time to come to our home, get to know us as a family, and gather all the important information. They even visited my Dad in hospital and
spoke directly with his therapist to fully understand his needs.
I was especially grateful to Jodi, who asked thoughtful questions I would never have thought of myself. That really reassured us that Dad's care would be tailored to him.
We started with overnight carers and have been very impressed - it's given my Mum the chance to rest properly, knowing Dad is safe and well looked after. The carers have also taken the time to get to know Dad personally, showing an interest in what he enjoys and encouraging him to do things for himself, which has made a huge difference.
We've now added a couple of afternoon visits each week so Mum can get out, and once again the carers have been fantastic.
10 September 2025
This service has far exceeded my expectations; all tasks have been carried out so well without being intrusive. My life has been made a lot easier.
27 August 2025
Professional and friendly service with everything undertaken with care and consideration. Visits were planned to fit in with my hospital appointment and were always carried out on time. I would recommend this service to others.
21 July 2025
I started using Aurora Community Care for weekly assistance with my household cleaning at the start of June 2025. I am delighted with the service I receive and will certainly be continuing with them. Thanks to the team for ensuring that everything runs like clockwork.
Latest Reviews for Aurora Community Care
11 March 2026
Aurora were amazing carers
Mum had had some falls and after a trip to an and e was taken off her medication. She hadn't been eating so therefore I needed to make sure she was eating and hydrated and just her general wellbeing.
From the moment we had an initial chat to the care mum received it was
first class cannot recommend them enough. Mum may need them in future and I would without doubt use them again in a heartbeat amazing amazing amazing
24 February 2026
After a truly appalling experience with a previous care provider, I was understandably nervous about finding the right support for my Dad. After speaking to Jodi at Aurora Community Care, I immediately knew they were professionals - she put all my worries and doubts from my previous experience to
rest.
Jodi , Rachel and Geraldine are all incredibly experienced and it really shows in the calm, patient, and respectful way they care for my Dad. There has been such a positive change in him! - he genuinely looks forward to their visits, and seeing the same familiar faces. They really understand what life is like for someone living with dementia and understand what my dad needs and just seem to handle everything so calmly and confidently which gives me such peace of mind.
They are reliable, professional, and genuinely kind. I'm very grateful for the support they provide and wouldn't hesitate to recommend them.
20 February 2026
Aurora Community Care have been awesome. Mike came round to chat with us about their services. My Dad who was more hesitant than me, signed on the dotted line straight away . Mike had everything up and running pretty much straight away and when Dad needed someone to come and give him medication in
the morning that was organised ASAP. Hilary and Rachel are lovely (you too Mike) and Dad is very happy. I'm going back to Australia knowing Dad is in good hands. Thanks guys, feel like I'm leaving him with family, I really do xxx
24 November 2025
This is a second review - Dad has now had carers for about 9 weeks and we are just as pleased now as we were in the first week.
Everything that we were told at the beginning has been delivered, such as if any new care givers were going to visit, they would always be introduced first. The care
givers have been amazing, they are professional but personal as well, a very difficult thing to do.
The care package has been reviewed and we have made changes as Dad's needs have changed.
If I have any questions or need to give information, I get a response in very good time.
I am able to call and speak to the care giver when they are with Dad.
I can't find the words to explain how happy we are that we found Aurora, I feel that Dad is in very safe hands and Dad has been extremely happy with have care givers in to help him, which I am very surprised about as I thought it would be difficult for him, however, that is down to the care that he is getting.
Thank you so much to all of the team!
12 November 2025
Terrifically helpful company have helped me look after my mum who has been in bed since Sept 25 after a hospital visit. They come once a day to clean and care for her and it takes a lot of pressure off me when I know so little about what to do. All the staff are friendly and helpful
28 October 2025
This agency provided the most excellent care to my friend. They treated her with the upmost respect and soon became friends with her. My friend enjoyed their visits and company and many a laugh was had between them. Having this care in her home meant my friend was able to stay in the home she
loved. After each visit I received a report on what they had done so I had contact with them every day. If I needed to ask a question I only had to email them and they answered very quickly.
It was only when she had a health setback and had to go into hospital and discharged to a nursing home that this care came to an end.
I can highly recommend this care agency and will refer them to anyone who needs care in the home.
07 October 2025
We've been using this care company to support my Dad at home, and from the very beginning they've been professional, sensitive, and genuinely caring. They took the time to come to our home, get to know us as a family, and gather all the important information. They even visited my Dad in hospital and
spoke directly with his therapist to fully understand his needs.
I was especially grateful to Jodi, who asked thoughtful questions I would never have thought of myself. That really reassured us that Dad's care would be tailored to him.
We started with overnight carers and have been very impressed - it's given my Mum the chance to rest properly, knowing Dad is safe and well looked after. The carers have also taken the time to get to know Dad personally, showing an interest in what he enjoys and encouraging him to do things for himself, which has made a huge difference.
We've now added a couple of afternoon visits each week so Mum can get out, and once again the carers have been fantastic.
10 September 2025
This service has far exceeded my expectations; all tasks have been carried out so well without being intrusive. My life has been made a lot easier.
27 August 2025
Professional and friendly service with everything undertaken with care and consideration. Visits were planned to fit in with my hospital appointment and were always carried out on time. I would recommend this service to others.
21 July 2025
I started using Aurora Community Care for weekly assistance with my household cleaning at the start of June 2025. I am delighted with the service I receive and will certainly be continuing with them. Thanks to the team for ensuring that everything runs like clockwork.