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Aurora Community Care has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Aurora Community Care has 5 reviews.
I was especially grateful to Jodi, who asked thoughtful questions I would never have thought of myself. That really reassured us that Dad's care would be tailored to him.
We started with overnight carers and have been very impressed - it's given my Mum the chance to rest properly, knowing Dad is safe and well looked after. The carers have also taken the time to get to know Dad personally, showing an interest in what he enjoys and encouraging him to do things for himself, which has made a huge difference.
We've now added a couple of afternoon visits each week so Mum can get out, and once again the carers have been fantastic.
Thank you so much for your kind words - it truly means the world to all of us. Supporting your dad, and your family as a whole, has been a real privilege. From the very first visit, it was clear how much love surrounds him, and we've just tried to build on that with care that feels as personal as it does professional. Jodi (and the whole team) will be absolutely touched and thrilled to hear your feedback - she approaches every family with heart, curiosity, and care, and your words capture exactly what she brings to her role. We're so glad to hear that your mum is getting a chance to rest and recharge, and that your dad feels encouraged and understood - that's everything we aim for. It's always the small things - the chats, the interests, the gentle prompts - that make the biggest difference. Thank you for trusting us.
Hi there . Thankyou so much for your lovely words. It's been a real privilege to support you and I am so happy to read that we are making life a little easier for you.
Thanks so much for your lovely review! We're so pleased we could be there for you -wishing you continued good health!
Thankyou so much for your fabulous review. It really was a lovely to meet you and I'm so pleased that you are happy with our service.
The Review Score of 9.5 (9.500) out of 10 for Aurora Community Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Aurora Community Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5I’m Jodi, Aurora Community Care’s Registered Manager. My job is simple: make sure every visit is safe, kind and genuinely useful. I hold a Level 5 Diploma (NVQ) in Leadership for Health & Social Care, and I lead our service across Worthing, Goring-by-Sea, Littlehampton, Steyning, Storrington and nearby villages.
I personally meet families, complete thorough assessments, and put clear, outcome-focused care plans in place. Day to day, I oversee safeguarding, risk assessments, medication practice (including MAR audits), incident reviews and learning. I recruit for values, verify references and DBS, and make sure every Care Giver is trained, observed and supervised—not just once, but continuously. If something isn’t safe, we won’t do it. If something can be improved, we fix it fast.
My approach is straightforward: person first, task second. We plan around routines, preferences and goals so people can live well at home—whether that’s a short welfare check, help with personal care, or complex, overnight support. Families get honest updates, consistent faces and realistic schedules. We work closely with GPs, community nurses and therapists so support is joined-up, not piecemeal.
I’m proud to lead a family-run service that’s CQC-ready every day: regular spot checks, supervisions, data protection taken seriously, and policies that actually live in practice. The standard is simple—care I’d be happy for my own family to receive.
If you’re weighing up care at home and want a manager who is visible, accountable and plain-speaking, I’m here to help you make a confident decision.
I’m Ann, Director at Aurora Community Care and Mum of owner Mike. We all want to provide the kind of care we want for our own mother, so I really am the perfect "Mum Test" !!
My job is to make sure our service is safe, reliable and exactly what we’ve promised — every visit, every time. As a family-run provider serving Worthing, Goring-by-Sea, Littlehampton, Steyning, Storrington and nearby villages, I focus on the things that give families confidence: strong governance, safer recruitment, clear communication and zero drama.
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