Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Home Instead Batley, Rothwell and South Leeds

stars
stars 24 November 2025
The carers are very professional and really care about my sister and her husband. They go above and beyond with the care they provide and have also changed plans and provided care in an emergency situation. I wouldn't hesitate to recommend them to anyone who is looking for care
Review from Lesley S (Sister of Client/Service User)
stars
stars 04 November 2025
I am one of three daughters caring for our mother who has dementia, it got to the point where we needed help if she was to stay in her own house where she is happiest, but we were concerned she wouldn't like strangers coming into her home. It was the best thing we did contacting home instead and
it's worked out so much better than we could of ever imagined, they don't just turn up and do the basics, they are so kind and patient with her they are genuinely interested in her and her needs and she actually looks forward to them coming. I cannot praise them highly enough
Review from Susan E (Daughter of Client/Service User)