Ground Floor Unit 8, Chineham Business Park, Crockford Ln, Chineham, Basingstoke, RG24 8WD
View Full Details of All Care - Mid HantsMy Dad was cared for by the Mid-Hants team for a good year before sadly needing full time nursing care. Dad neve had a bad word to say about any of the carers and a few of them he always looked forward to seeing them. Always supportive and kind and sensitive to his needs. One of his carers supported Dad after losing his Wife, my Mum. Mum was always very fond of their carer. My Mum was wise as the carer was amazingly supportive throughout Dad's grieving process. Dad misses her and often wonders how she is doing. Dad's other cares were also caring and supportive and gave him the time to have a chat if he wanted and some space if he wanted that. No criticism other that sometimes the call times were too close together but I appreciate the nature of the business. Thank you to the team in the Basingstoke Office. From myself and Dad.
Friendly and willing carers generally on time but times can get changed without notice.
Very happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.
Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot praise them enough.
Very good service from all the staff that visit us.
All care does what it says. It takes care, in the office and in the home. Phone calls are made if a carer is going to be late or if a change has been made relating to a carer. Once in the patients home, care is quiet and unhurried. There is a feeling of welcome and looking after, of being kind and thoughtful.
I would recommend the care I have received to anyone who is in need of home care.
I am completely satisfied with the care that is given and the help and friendliness that is given to my husband.
Carers are all polite and always ready to help my husband in any way. Their positive outlook helps him enormously. When I phone the agency with a query it is usually sorted quickly. The only negative is communication at times, but this is improving.
The review was fine and something that should be done to update. The person that did it was good and didn't rush it.
First time having to have the support of carers. No previous experience. Arrangements working satisfactorily.
My Dad was cared for by the Mid-Hants team for a good year before sadly needing full time nursing care. Dad neve had a bad word to say about any of the carers and a few of them he always looked forward to seeing them. Always supportive and kind and sensitive to his needs. One of his carers supported Dad after losing his Wife, my Mum. Mum was always very fond of their carer. My Mum was wise as the carer was amazingly supportive throughout Dad's grieving process. Dad misses her and often wonders how she is doing. Dad's other cares were also caring and supportive and gave him the time to have a chat if he wanted and some space if he wanted that. No criticism other that sometimes the call times were too close together but I appreciate the nature of the business. Thank you to the team in the Basingstoke Office. From myself and Dad.
Friendly and willing carers generally on time but times can get changed without notice.
Very happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.
Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot praise them enough.
Very good service from all the staff that visit us.
All care does what it says. It takes care, in the office and in the home. Phone calls are made if a carer is going to be late or if a change has been made relating to a carer. Once in the patients home, care is quiet and unhurried. There is a feeling of welcome and looking after, of being kind and thoughtful.
I would recommend the care I have received to anyone who is in need of home care.
I am completely satisfied with the care that is given and the help and friendliness that is given to my husband.
Carers are all polite and always ready to help my husband in any way. Their positive outlook helps him enormously. When I phone the agency with a query it is usually sorted quickly. The only negative is communication at times, but this is improving.
The review was fine and something that should be done to update. The person that did it was good and didn't rush it.
First time having to have the support of carers. No previous experience. Arrangements working satisfactorily.