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All Care - Mid Hants

Ground Floor Unit 8, Chineham Business Park, Crockford Ln, Chineham, Basingstoke, Hampshire RG24 8WD
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All Care - Mid Hants, Basingstoke
All Care - Mid Hants, Basingstoke
All Care - Mid Hants, Basingstoke

All Care (GB) Ltd - Mid Hants provides a domiciliary care service to enable people living in Basingstoke and the surrounding areas to maintain their independence at home.

Staff have developed warm and caring relationships with people and know about people's needs and the challenges they face.

People are supported by staff who understood their dietary preferences.

People are supported to ensure they receive sufficient to eat and drink and where...  

Care Provided by All Care - Mid Hants

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting Care£31.03 - £46.55N/A

Live-in rates available upon request.

Contact All Care - Mid Hants to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Andreea Enache(Registered Manager)

All Care - Mid Hants Reviews (12)

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9.2

All Care - Mid Hants has a Review Score of 9.2 (9.179) out of 10, based on 6 reviews in the last 2 years. Over all time All Care - Mid Hants has 12 reviews.

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Review from Joy C (Client / Service User) published on 2 April 2026 Submitted via Website
Overall Experience
I have been with All Care since May 2021 and their carers have been brilliant I am looked after mainly
by Mohammed, Daniel, and Sue and today by Adelle, in the past I also had Lisa and Jo, I am at the younger side of 62. They help me with washing and other personal needs as due to serious back problems and now a rare blood cancer, life has become a lot harder on a physical level. They always have a smile to give you and a friendly chat while working. I always look forward to their visits as my problems have unfortunately stopped me from be able to meet people unless at the house.
They are my main contact to the outside world besides my family, and I am so grateful for all the help they give me and the smile they walk in with.
It is hard needing carers at this age, but all the carers or staff I have met take all the worry and anxiety that I felt away.

Thank you All Care for providing such wonderful carers and I must mention Stephen who is now a trainer for the company who came often.

Reply from Barbara Vidal, Marketing & Communications Manager at All Care - Mid Hants

Thank you so much for taking the time to share such a heartfelt and honest review Joy. We are truly moved by the trust you place in our team during what we know are challenging and life-changing circumstances. It means a great deal to us that our carers are able to bring comfort, dignity and a...  

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Review from Barry P (Son of Client) published on 14 November 2025 Submitted via Website
Overall Experience

My Dad was cared for by the Mid-Hants team for a good year before sadly needing full time nursing care. Dad neve had a bad word to say about any of the carers and a few of them he always looked forward to seeing them.

Always supportive and kind and sensitive to his needs. One of his carers supported Dad after losing his Wife, my Mum. Mum was always very fond of their carer. My Mum was wise as the carer was amazingly supportive throughout Dad's grieving process. Dad misses her and often wonders how she is doing.

Dad's other cares were also caring and supportive and gave him the time to have a chat if he wanted and some space if he wanted that.

No criticism other that sometimes the call times were too close together but I appreciate the nature of the business. Thank you to the team in the Basingstoke Office. From myself and Dad.

Reply from Barbara Vidal, Marketing Manager at All Care - Mid Hants

Thank you so much for sharing this lovely feedback Barry.

We are truly grateful that our Mid-Hants team could provide care and support to your Dad during such an important time. It means a lot to hear that our carers were not only attentive to his needs but also offered comfort and...  

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Review from R S (Client / Service User) published on 1 May 2025 Submitted via Postal Card
Overall Experience

Friendly and willing carers generally on time but times can get changed without notice.

Reply from Lois Adamson, Head of Marketing at All Care - Mid Hants

Thank you for your feedback - we're really pleased to hear that you've found our carers to be friendly, willing, and generally punctual. It's always encouraging to know that our team is making a positive difference.We also appreciate you highlighting the issue of schedule changes without notice. We...  

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Review from P F (Wife of Client) published on 10 April 2025 Submitted via Postal Card
Overall Experience

Very happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.

Reply from Lois Adamson, Head of Marketing at All Care - Mid Hants

Thank you so much for your kind words and for highlighting the professionalism and friendliness of our carers. We're delighted to hear that you value the consistency of your care team and that they always ensure you're well looked after.We also appreciate your honest feedback regarding...  

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Review from Anne H (Wife of Client) published on 4 April 2025 Submitted via Postal Card
Overall Experience

Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot praise them enough.

Reply from Lois Adamson, Head of Marketing at All Care - Mid Hants

Thank you so much for your lovely feedback. We're truly delighted to hear that your husband is enjoying the company and support of our carers-especially after being unsure at first. It's wonderful to know that he's engaging well with the team and that the friendly banter has helped him feel at...  

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Review from T J (Client / Service User) published on 3 April 2025 Submitted via Postal Card
Overall Experience

Very good service from all the staff that visit us.

Reply from Lois Adamson, Director at All Care - Mid Hants

Thank you for your kind words. We're so pleased to hear that you're happy with the service provided by all the staff who visit you. It's always encouraging to know that our team is making a positive difference.Your feedback means a great deal to us, and we remain committed to delivering consistent, high-quality care and support.Warm regards,All Care Team

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Review from Chrsitopher P (Partner of Client) published on 18 November 2019 Submitted via Postal Card
Overall Experience
All care does what it says. It takes care, in the office and in the home.
Phone calls are made if a carer is going to be late or if a change has been made relating to a carer.

Once in the patients home, care is quiet and unhurried. There is a feeling of welcome and looking after, of being kind and thoughtful.

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Review from J H (Client / Service User) published on 22 October 2019 Submitted via Postal Card
Overall Experience

I would recommend the care I have received to anyone who is in need of home care.

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Review from M C (Wife of Client) published on 11 October 2019 Submitted via Postal Card
Overall Experience

I am completely satisfied with the care that is given and the help and friendliness that is given to my husband.

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Review from J R (Wife of Client) published on 7 August 2019 Submitted via Postal Card
Overall Experience

Carers are all polite and always ready to help my husband in any way. Their positive outlook helps him enormously. When I phone the agency with a query it is usually sorted quickly. The only negative is communication at times, but this is improving.

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Review from Joan R (Client / Service User) published on 4 July 2019 Submitted via Postal Card
Overall Experience

The review was fine and something that should be done to update. The person that did it was good and didn't rush it.

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Review from Joyce M (Client / Service User) published on 5 March 2019 Submitted via Postal Card
Overall Experience

First time having to have the support of carers. No previous experience. Arrangements working satisfactorily.

Reply from Georgia Tulk, at All Care - Mid Hants

Hi Joyce - thank you for your review. We are pleased to know that your care package is working for you and if you ever need to ask anything about the care you are receiving, please call the office to have a chat with someone. Thank you again for your review!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 March 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (5)

Andreea Enache
Andreea EnacheJob Title:Branch Manager

Andreea is a dedicated and highly accomplished care professional with a strong commitment to delivering exceptional person-centred care. A champion of professional development, she holds an NVQ Level 5 in Leadership for Health and Social Care and successfully completed the Leader in Adult Care End-Point Assessment with Training Qualifications UK, achieving a Distinction.

With extensive experience in health and social care, Andreea is passionate about empowering both clients and care teams, ensuring that every individual receives compassionate, high-quality support tailored to their unique needs and preferences. Her leadership, expertise and commitment to continuous improvement play a vital role in maintaining the highest standards of care across All Care Mid Hants, helping people to live independently, safely and with dignity in their own homes.

Sue Landgridge
Sue LandgridgeJob Title:Operations Manager

Sue Landridge brings a wealth of experience in health and social care, having started her career as a Care Assistant and progressed through a variety of leadership roles. Her journey gives her a deep understanding of the challenges and rewards of care delivery, and she is passionate about encouraging career progression and professional development within her teams.

Sue is a strong advocate for community engagement, championing partnerships with local charities and supporting initiatives that help people remain connected, active and independent. She is particularly passionate about accessibility in care and creating meaningful opportunities for local people to engage with their communities through programmes delivered within day centre settings.

Through her approachable leadership style and commitment to quality care, Sue is dedicated to making a positive difference in the lives of those she supports.

Chris Koymans
Chris KoymansJob Title:Director of Quality, Compliance and Training

Chris Koymans brings a wealth of experience in health and social care, having progressed from operational leadership into specialist roles focused on quality, compliance and workforce development. As Director of Quality, Compliance and Training, she is dedicated to maintaining the highest standards of care across all services.

Passionate about supporting frontline care professionals, Chris works closely with Registered Managers and office teams to ensure colleagues feel valued, confident and equipped to deliver exceptional person-centred care. She champions continuous improvement, regulatory excellence and best practice throughout the organisation.

Chris also oversees All Care’s in-house training programme, ensuring new and existing care professionals receive the knowledge, skills and support they need to thrive in their roles. Her commitment to quality, professional development and care excellence helps create positive outcomes for both clients and care teams alike.

Charlotte Tucker
Charlotte TuckerJob Title:HR Business PartnerJoined: 2025

Charlotte Tucker brings a strong people-focused approach to her role as HR Business Partner, drawing on her background in education and her CIPD Level 5 qualification, with ambitions to further develop her expertise through achieving CIPD Level 7.

She is passionate about employee engagement, retention and recognition, and has played a key role in launching internal initiatives that celebrate long service, achievements and the valuable contribution colleagues make every day. Charlotte works closely with frontline care professionals and management teams, providing practical HR guidance and support across a range of workplace matters, helping to foster a positive, inclusive and supportive working environment where colleagues can thrive and develop.

Alongside her HR responsibilities, Charlotte serves as All Care’s Social Value Lead, reflecting her commitment to creating positive impact beyond business performance. She champions initiatives that support local communities and charities, encourage environmental responsibility and promote sustainable business practices, ensuring that All Care continues to make a meaningful difference for the people and communities it serves.

Gregg Wilson
Gregg WilsonJob Title:Regional Director

Gregg Wilson is an experienced leader with a strong track record in health and social care, dedicated to delivering high-quality, person-centred services across the region. As Regional Director, he works closely with operational teams to support growth, maintain excellence and ensure the highest standards of care are consistently achieved.

Passionate about empowering people, Gregg is committed to developing strong teams, supporting Registered Managers and fostering a culture of continuous improvement. He believes that exceptional care starts with exceptional people and takes pride in creating environments where colleagues can develop, succeed and make a meaningful difference in the lives of those they support.

Through his strategic leadership, extensive sector knowledge and commitment to quality, Gregg helps ensure that local communities have access to reliable, compassionate and outstanding care services.

Frequently Asked Questions about All Care - Mid Hants

How many Carers does All Care - Mid Hants employ?

All Care - Mid Hants employs 126 carers.

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