All Care (GB) Ltd - Mid Hants provides a domiciliary care service to enable people living in Basingstoke and the surrounding areas to maintain their independence at home.
Staff have developed warm and caring relationships with people and know about people's needs and the challenges they face.
People are supported by staff who understood their dietary preferences.
People are supported to ensure they receive sufficient to eat and drink and where...
Care Provided by All Care - Mid Hants
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Contact All Care - Mid Hants to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- All Care (GB) Ltd
- Private Owned
Person in charge
- Andreea Enache (Registered Manager)
All Care - Mid Hants Reviews (12)
All Care - Mid Hants has a Review Score of 9.2 (9.179) out of 10, based on 6 reviews in the last 2 years.
Over all time All Care - Mid Hants has 12 reviews.
by Mohammed, Daniel, and Sue and today by Adelle, in the past I also had Lisa and Jo, I am at the younger side of 62. They help me with washing and other personal needs as due to serious back problems and now a rare blood cancer, life has become a lot harder on a physical level. They always have a smile to give you and a friendly chat while working. I always look forward to their visits as my problems have unfortunately stopped me from be able to meet people unless at the house.
They are my main contact to the outside world besides my family, and I am so grateful for all the help they give me and the smile they walk in with.
It is hard needing carers at this age, but all the carers or staff I have met take all the worry and anxiety that I felt away.
Thank you All Care for providing such wonderful carers and I must mention Stephen who is now a trainer for the company who came often.
Thank you so much for taking the time to share such a heartfelt and honest review Joy. We are truly moved by the trust you place in our team during what we know are challenging and life-changing circumstances. It means a great deal to us that our carers are able to bring comfort, dignity and a...
My Dad was cared for by the Mid-Hants team for a good year before sadly needing full time nursing care. Dad neve had a bad word to say about any of the carers and a few of them he always looked forward to seeing them.
Always supportive and kind and sensitive to his needs. One of his carers supported Dad after losing his Wife, my Mum. Mum was always very fond of their carer. My Mum was wise as the carer was amazingly supportive throughout Dad's grieving process. Dad misses her and often wonders how she is doing.
Dad's other cares were also caring and supportive and gave him the time to have a chat if he wanted and some space if he wanted that.
No criticism other that sometimes the call times were too close together but I appreciate the nature of the business. Thank you to the team in the Basingstoke Office. From myself and Dad.
Thank you so much for sharing this lovely feedback Barry.
We are truly grateful that our Mid-Hants team could provide care and support to your Dad during such an important time. It means a lot to hear that our carers were not only attentive to his needs but also offered comfort and...
Friendly and willing carers generally on time but times can get changed without notice.
Thank you for your feedback - we're really pleased to hear that you've found our carers to be friendly, willing, and generally punctual. It's always encouraging to know that our team is making a positive difference.We also appreciate you highlighting the issue of schedule changes without notice. We...
Very happy with your professional friendly carers and consistency of carers. They always make sure that I am ok. Not so happy when I am not informed of changes. I do accept that care may be delayed due to emergencies. I cannot have late calls as I am diabetic ie after 9am.
Thank you so much for your kind words and for highlighting the professionalism and friendliness of our carers. We're delighted to hear that you value the consistency of your care team and that they always ensure you're well looked after.We also appreciate your honest feedback regarding...
Have only just started having carers for my husband for personal hygiene & care. Am very happy with all of the carers that have come. my husband seems to interact with all of them which is good. There is a lot fo banter and for someone who did not want them he is enjoying their company and help. I cannot praise them enough.
Thank you so much for your lovely feedback. We're truly delighted to hear that your husband is enjoying the company and support of our carers-especially after being unsure at first. It's wonderful to know that he's engaging well with the team and that the friendly banter has helped him feel at...
Very good service from all the staff that visit us.
Thank you for your kind words. We're so pleased to hear that you're happy with the service provided by all the staff who visit you. It's always encouraging to know that our team is making a positive difference.Your feedback means a great deal to us, and we remain committed to delivering consistent, high-quality care and support.Warm regards,All Care Team
Phone calls are made if a carer is going to be late or if a change has been made relating to a carer.
Once in the patients home, care is quiet and unhurried. There is a feeling of welcome and looking after, of being kind and thoughtful.
I would recommend the care I have received to anyone who is in need of home care.
I am completely satisfied with the care that is given and the help and friendliness that is given to my husband.
Carers are all polite and always ready to help my husband in any way. Their positive outlook helps him enormously. When I phone the agency with a query it is usually sorted quickly. The only negative is communication at times, but this is improving.
The review was fine and something that should be done to update. The person that did it was good and didn't rush it.
First time having to have the support of carers. No previous experience. Arrangements working satisfactorily.
Hi Joyce - thank you for your review. We are pleased to know that your care package is working for you and if you ever need to ask anything about the care you are receiving, please call the office to have a chat with someone. Thank you again for your review!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 March 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for All Care - Mid Hants.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for All Care - Mid Hants.
Meet the Team (1)
Andreea is an NVQ Level 5 champion and has successfully completed the end-point assessment with Training Qualifications UK for Leader in Adult Care with Distinction.
Frequently Asked Questions about All Care - Mid Hants
How many Carers does All Care - Mid Hants employ?
All Care - Mid Hants employs 126 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact All Care - Mid Hants to verify any information. View our terms and conditions. All Care - Mid Hants has an Enhanced Service - more info.