Submit a Review for MasterStaff Healthcare
Abacus House, 8 Rope Walk, Garstang, Preston, PR3 1NS
View Full Details of MasterStaff HealthcareLatest Reviews for MasterStaff Healthcare
23 June 2025
My mum has been cared for by the team for about 18 months. They all treat her with respect to help her keep her dignity which is important to me and my sister. Mum looks forward to seeing them they all do whatever she needs. Some go above and beyond what needed its great. When we need any changes the office staff get things sorted straight away. So thank you all for your loving care
18 June 2025
Carers are professional and approachable. It has given confidence to my husband having the same person (other than for holidays/absence), they have built a very good relationship and a trusting rapport. The administrative staff are very helpful and address any issues immediately.
12 June 2025
My review was carried out very good and friendly I had nothing to complain about I consider myself very cared for and enjoy the carers coming in each day they work very hard to make sure I am safe and well. Thank you to them all also to the staff who make sure I am well and happy.
30 May 2025
Iam very happy the care my mum is receiving, they are always on time and go out there way to put mum at ease when moving her during each visit. I feel confident she is in safe hands plus I am able to view there report after each visit which makes my life easier knowing there are no issues I need to address. In conclusion I highly recomend this care company.
30 May 2025
My mother's carers all treat her with respect and she looks forwards to their visits. They always check what she needs and make sure she is happy before they leave. The office staff are also very helpful. They keep me informed, review her care regularly and I have had no problems contacting them. Mum's care was cancelled by LCC in error following a stay in respite, but MasterStaff went out of their way to put it back in place immediately. The app is very handy. It gives the family peace of mind as they can see how mum is and everything the carers have done. We are very happy with MasterStaff and the care they provide.
16 May 2025
The ladies at masterstaff looked after my Dad for 3 years and I highly recommend them. Always punctual, professional and nothing too much trouble whether in or out of hours. My Dad was always happy to see them and it was a great comfort to me knowing he was being looked after well. My only regret is I didn't know about masterstaff when my mum had carers.
25 April 2025
The staff are very good. The best
22 April 2025
My carers arrive on time and are always clean and presentable in their uniforms. always go above and beyond for me and treat me with care and dignity. ive been with Masterstaff for 18 month and never had any problems
11 April 2025
This Carehome provider is simply the best . Their customer service given when needed whether in hours or out of hours is second to none . The team they work there cover shifts quickly , at the last minute , always putting their clients first .
11 April 2025
Excellent set off staff at Master staff both my parents have them and I can highly recommend the company. The office staff are brilliant as well and nothing is too much trouble. My parents are pleased with them and would not change anything
04 September 2024
Always on time, always friendly. Efficient and effective. If I have a concern/question, ready and willing to assist.
01 May 2024
Very friendly, hard-working, helpful, caring and dedicated staff. Always polite, punctual and committed to great service. Mum is always happy to see the carers when they arrive. I can recommend their service.
15 February 2024
The care provided to my great-uncle has been second to none. The staff have always gone above and beyond to ensure he has been comfortable, safe and well. Thanks to the ongoing support, he has been able to remain at home with appropriate care and support for as long as possible. Communication has always been prompt and consistent and the out-of-hours service provided information and reassurance to the family when he was taken into hospital. The carers and management have always provided a professional but personal touch and their support has given our family peace of mind, so a huge thank you to you all, we appreciate all you’ve done and please continue to keep up the good work.
28 September 2023
I have never been happier with a care provider. I live abroad, and as such, need good communication to ensure my mother is taken care of, and MasterStaff are always on the ball with this. Mum’s overall care and wellbeing has definitely got better since we changed to Masterstaff. They have gone out of their way to make sure Mum has everything she needs, and for once, I feel I have a care provider that actually listens to my concerns, but also acts on them. I could not be happier, and more importantly, neither could my mother. Great job!
28 August 2023
The carers have been coming to help me live independently for years. They are friendly, hard working, helpful, caring and dedicated staff. I am now going into Sue Ryder which is better for my needs. I will miss the staff. A huge thank you to you all for everything you have done to keep me in my own home as long as I could.
10 August 2023
Very good kind staff they are good with the language barrier. Very friendly and able to talk to them. Overall very good wouldn't change the company very satisfied with the overall care and communication the staff has.
10 August 2023
All the office staff were very effective. The carers were all wonderful people, very caring, always punctual and I was pleased my husband received such great care. I would recommend the company to anyone in need of their service.
17 July 2023
Very good care from the carers, much appreciated. Hard-working girls, my flat is very clean thanks to the carers. Thank you for sending me good carers.
18 May 2023
I have a care visit each morning. The carers are always on time and friendly. They are happy to help me with whatever my requirements are that day and also understand when I want to reduce their involvement to retain my independence. The ladies are professional, considerate and great to talk to. It's lovely to have a chat and a laugh whilst making sure I have everything I need for the day.
12 May 2023
A very caring company with a team of kind, dedicated people who go above and beyond their paid duties. They do not hesitate in communicating with the family should the need arise. My sister-in-law is well looked after and supported in her day-to-day needs. We are very pleased with the staff and service provided.
Latest Reviews for MasterStaff Healthcare
23 June 2025
My mum has been cared for by the team for about 18 months. They all treat her with respect to help her keep her dignity which is important to me and my sister. Mum looks forward to seeing them they all do whatever she needs. Some go above and beyond what needed its great. When we need any changes the office staff get things sorted straight away. So thank you all for your loving care
18 June 2025
Carers are professional and approachable. It has given confidence to my husband having the same person (other than for holidays/absence), they have built a very good relationship and a trusting rapport. The administrative staff are very helpful and address any issues immediately.
12 June 2025
My review was carried out very good and friendly I had nothing to complain about I consider myself very cared for and enjoy the carers coming in each day they work very hard to make sure I am safe and well. Thank you to them all also to the staff who make sure I am well and happy.
30 May 2025
Iam very happy the care my mum is receiving, they are always on time and go out there way to put mum at ease when moving her during each visit. I feel confident she is in safe hands plus I am able to view there report after each visit which makes my life easier knowing there are no issues I need to address. In conclusion I highly recomend this care company.
30 May 2025
My mother's carers all treat her with respect and she looks forwards to their visits. They always check what she needs and make sure she is happy before they leave. The office staff are also very helpful. They keep me informed, review her care regularly and I have had no problems contacting them. Mum's care was cancelled by LCC in error following a stay in respite, but MasterStaff went out of their way to put it back in place immediately. The app is very handy. It gives the family peace of mind as they can see how mum is and everything the carers have done. We are very happy with MasterStaff and the care they provide.
16 May 2025
The ladies at masterstaff looked after my Dad for 3 years and I highly recommend them. Always punctual, professional and nothing too much trouble whether in or out of hours. My Dad was always happy to see them and it was a great comfort to me knowing he was being looked after well. My only regret is I didn't know about masterstaff when my mum had carers.
25 April 2025
The staff are very good. The best
22 April 2025
My carers arrive on time and are always clean and presentable in their uniforms. always go above and beyond for me and treat me with care and dignity. ive been with Masterstaff for 18 month and never had any problems
11 April 2025
This Carehome provider is simply the best . Their customer service given when needed whether in hours or out of hours is second to none . The team they work there cover shifts quickly , at the last minute , always putting their clients first .
11 April 2025
Excellent set off staff at Master staff both my parents have them and I can highly recommend the company. The office staff are brilliant as well and nothing is too much trouble. My parents are pleased with them and would not change anything
04 September 2024
Always on time, always friendly. Efficient and effective. If I have a concern/question, ready and willing to assist.
01 May 2024
Very friendly, hard-working, helpful, caring and dedicated staff. Always polite, punctual and committed to great service. Mum is always happy to see the carers when they arrive. I can recommend their service.
15 February 2024
The care provided to my great-uncle has been second to none. The staff have always gone above and beyond to ensure he has been comfortable, safe and well. Thanks to the ongoing support, he has been able to remain at home with appropriate care and support for as long as possible. Communication has always been prompt and consistent and the out-of-hours service provided information and reassurance to the family when he was taken into hospital. The carers and management have always provided a professional but personal touch and their support has given our family peace of mind, so a huge thank you to you all, we appreciate all you’ve done and please continue to keep up the good work.
28 September 2023
I have never been happier with a care provider. I live abroad, and as such, need good communication to ensure my mother is taken care of, and MasterStaff are always on the ball with this. Mum’s overall care and wellbeing has definitely got better since we changed to Masterstaff. They have gone out of their way to make sure Mum has everything she needs, and for once, I feel I have a care provider that actually listens to my concerns, but also acts on them. I could not be happier, and more importantly, neither could my mother. Great job!
28 August 2023
The carers have been coming to help me live independently for years. They are friendly, hard working, helpful, caring and dedicated staff. I am now going into Sue Ryder which is better for my needs. I will miss the staff. A huge thank you to you all for everything you have done to keep me in my own home as long as I could.
10 August 2023
Very good kind staff they are good with the language barrier. Very friendly and able to talk to them. Overall very good wouldn't change the company very satisfied with the overall care and communication the staff has.
10 August 2023
All the office staff were very effective. The carers were all wonderful people, very caring, always punctual and I was pleased my husband received such great care. I would recommend the company to anyone in need of their service.
17 July 2023
Very good care from the carers, much appreciated. Hard-working girls, my flat is very clean thanks to the carers. Thank you for sending me good carers.
18 May 2023
I have a care visit each morning. The carers are always on time and friendly. They are happy to help me with whatever my requirements are that day and also understand when I want to reduce their involvement to retain my independence. The ladies are professional, considerate and great to talk to. It's lovely to have a chat and a laugh whilst making sure I have everything I need for the day.
12 May 2023
A very caring company with a team of kind, dedicated people who go above and beyond their paid duties. They do not hesitate in communicating with the family should the need arise. My sister-in-law is well looked after and supported in her day-to-day needs. We are very pleased with the staff and service provided.