Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Age UK Kent Rivers

stars
stars 04 December 2020
My carers are the very highest to look after me. I do trust them with my life. I am also lucky that my daughter only lives down the road so she does all my shopping, although I use a delivery company for my meals (frozen) and the evening carer pops it in the microwave.
Review from Alan K (Client / Service User)
stars
stars 11 November 2020
Age UK have provided daily care for my father for over 5 years and his children have been very grateful for not only the professionalism of his carers but also their kindness throughout that time. This has enabled him to remain living at home which is what he wants despite now being effectively
bed-bound.
Review from I F (Son of Client/Service User)