Submit a Review for Springfield Healthcare (Hull)
27 Bourne Street, Kingston upon Hull, Hull, HU2 8AE
View Full Details of Springfield Healthcare (Hull)Latest Reviews for Springfield Healthcare (Hull)
24 July 2025
All the staff at Springfield are lovely. Carers and managers have a can-do attitude, and enable me to live my life the way I see fit. Most of the carers fit into my life-style, having with me 24hrs a day could be difficult, but the carers do their best to be there when I need them, but also not too intrusive.
22 July 2025
Wonderful staff, all the ones I have met who look after my brother have been amazing and will always go the extra mile. I am kept informed of any problems and can use the app to check all the details of his care. Unfortunately I am not allowed to mention any names and there are some carers I haven't met but the ones I have deserve to be recognised. Thank you for making my life a little easier
07 April 2025
Great service from the lady from the office, what a superstar this is, how things are done at Springfield Healthcare Hull Borne Street. Thank you and kind regards for going much beyond the stars you are now looking at thank you.
03 April 2025
The management team were very helpful, friednly and flexible. Every contact left us feeling we were known and valuable clients. The majority of the carers were excellent, giving friendly and considerate care. The occasional carer seemed rushed or less interested, but most were great. Timings were not exact but no appointments were missed. We would choose Springfield Healthcare again.
14 February 2025
Springfield Healthcare were placed to care for my aunt via the Council. My aunt was a very private and independent lady, managed her own home, garden, cooked etc. She had dementia, so needed prompts to take medication, which is the reason carers were required. However, in November 2024 the carers left my aunt without medication for a period of 14 days in total, 7 of which the prescription was ready for collection, but no one collected it. This resulted in my aunt becoming extremely confused, this medication should not be stopped abruptly. My aunt was admitted to hospital to be re-stabilised on her medication, after which she was transferred to respite, where she was looked after very well. I submitted a complaint to the Council, and an investigation was carried out. Inevitably the services closed ranks and said there was no case to answer - I disagree. We know the truth and the true facts are that they were negligent. My aunt never recovered from this event.
29 February 2024
I think the carers are veyr polite and caring and do their job well, they look after my needs very well and everything I need doing they do very well, and they're just good at their job and look after me.
29 February 2024
Everything fine. All's well.
14 February 2024
I just want to say thank you very much for all the careers who looked after my husband last year. They were excellent and pleasant and helpful. My husband didn’t want carers but got on really with most of them.
30 August 2023
Professional care company with a strong and effective management team. They have quickly put together a strong team of carers (both live-in, daily, and waking nights) all trained by their competent nurse assessor and in-house trainer to meet the complex needs of my husband (tracheostomy, PEG and catheter) something which our previous care company consistently failed to do. Our team of carers are able, conscious and kind - exactly the right qualities we were looking for - especially as my husband is nonverbal.
Latest Reviews for Springfield Healthcare (Hull)
24 July 2025
All the staff at Springfield are lovely. Carers and managers have a can-do attitude, and enable me to live my life the way I see fit. Most of the carers fit into my life-style, having with me 24hrs a day could be difficult, but the carers do their best to be there when I need them, but also not too intrusive.
22 July 2025
Wonderful staff, all the ones I have met who look after my brother have been amazing and will always go the extra mile. I am kept informed of any problems and can use the app to check all the details of his care. Unfortunately I am not allowed to mention any names and there are some carers I haven't met but the ones I have deserve to be recognised. Thank you for making my life a little easier
07 April 2025
Great service from the lady from the office, what a superstar this is, how things are done at Springfield Healthcare Hull Borne Street. Thank you and kind regards for going much beyond the stars you are now looking at thank you.
03 April 2025
The management team were very helpful, friednly and flexible. Every contact left us feeling we were known and valuable clients. The majority of the carers were excellent, giving friendly and considerate care. The occasional carer seemed rushed or less interested, but most were great. Timings were not exact but no appointments were missed. We would choose Springfield Healthcare again.
14 February 2025
Springfield Healthcare were placed to care for my aunt via the Council. My aunt was a very private and independent lady, managed her own home, garden, cooked etc. She had dementia, so needed prompts to take medication, which is the reason carers were required. However, in November 2024 the carers left my aunt without medication for a period of 14 days in total, 7 of which the prescription was ready for collection, but no one collected it. This resulted in my aunt becoming extremely confused, this medication should not be stopped abruptly. My aunt was admitted to hospital to be re-stabilised on her medication, after which she was transferred to respite, where she was looked after very well. I submitted a complaint to the Council, and an investigation was carried out. Inevitably the services closed ranks and said there was no case to answer - I disagree. We know the truth and the true facts are that they were negligent. My aunt never recovered from this event.
29 February 2024
I think the carers are veyr polite and caring and do their job well, they look after my needs very well and everything I need doing they do very well, and they're just good at their job and look after me.
29 February 2024
Everything fine. All's well.
14 February 2024
I just want to say thank you very much for all the careers who looked after my husband last year. They were excellent and pleasant and helpful. My husband didn’t want carers but got on really with most of them.
30 August 2023
Professional care company with a strong and effective management team. They have quickly put together a strong team of carers (both live-in, daily, and waking nights) all trained by their competent nurse assessor and in-house trainer to meet the complex needs of my husband (tracheostomy, PEG and catheter) something which our previous care company consistently failed to do. Our team of carers are able, conscious and kind - exactly the right qualities we were looking for - especially as my husband is nonverbal.