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Electroline House, 15 Lion Road, Twickenham, TW1 4JH
View Full Details of Bluebird Care Richmond & TwickenhamLatest Reviews for Bluebird Care Richmond & Twickenham
04 August 2025
From the moment i contacted Bluebird they were so efficient and quickly set up the care i needed for my husband. This was 24 hour care and everything worked so well. All the carers were punctual and helpful and in particular in the last week of his life the carer who was there every day and attended with compassion all the complex needs of my husband was everything i could have wished for and helped me through this sad week. Another carer looked after him at night and was there to hold his hand and calm him down when he got restive They were a team and i cannot thank them enough..
29 July 2025
Everyone is kind, helpful and very caring.
15 July 2025
My carer is excellent. Professional in every way as well as being nicely friendly. Temporary replacements to have also been professional.
27 May 2025
Bluebird provided 2 carers to look after my 97 year old mother after her stroke. Their response was fast, efficient, flexible and just what was needed. The carers were caring, professional, easy going, smiley, personable, reassuring, compassionate - couldn't be better. No complaints. Very good value.
26 May 2025
I would like to thank you all so much for helping us when our mother needed emergency care suddenly. Your office team stepped in at the last minute, and sorted out care for my mother even though it was out of office hours. The carer came early in the morning, and looked after my mother efficiently and with smiles! My mother loved her day with your carers - they were both so sweet to her, and looked after her perfectly. We will definitely recommend your service, and will be requesting help from you again in the future.
19 May 2025
My mum.has had excellent care from your service since late 2024 which has made life much easier for her at home. Your carers and support team have provided a really holistic service for her and made her very comfortable and safe . She now is going to be moving to a care home but we thank you so much for your help with mum over the past months.
06 May 2025
All the girls who came to the house originally three times a day were unfailingly helpful and I kind. I often had not enough for them to do so I sent them away! They usually arrived more or less on time which was so important to me, not that I have other things to actually do. I imagine the travelling to be hard as they seem to come from quite some distances, and there isn't time arranged for the travelling time for them to be able to keep to the required appointments.
07 April 2025
Bluebird Twickenham provides weekly care for my mother, and I cannot praise them highly enough. From the start, their professionalism, kindness, and reliability have been outstanding. The carers are compassionate, attentive, and always go above and beyond to ensure my mother is comfortable and well cared for. One of the things I appreciate most is the consistency of care. My mother has formed a great bond with her regular carers, which makes a real difference in her well-being. They treat her with dignity and respect, taking the time to understand her needs and preferences. The office team is also fantastic - communication is excellent, and they are always responsive and accommodating. It gives me great peace of mind knowing my mother is in such capable and caring hands. I highly recommend Bluebird Twickenham to anyone looking for compassionate, high-quality care. Their dedication and kindness have truly made a difference in my mother's life.
04 April 2025
Having been in the planning stage for over a year, and after 3 fruitful meetings with Bluebird, My Parents and Siblings took the plunge and introduced Bluebird carers on a 3 day a week 3 hours a day basis, in my Parents home, to help with Shopping, cleaning, cooking, bed making, paperwork, walks to the local shops and general companionship . Great care was taken in both the pre planning stages and eventual introduction of the Carers Manager, and then the two Carers themselves who are now in weekly attendance. Both Carers have exactly the attributes we discussed which are pertinent to our Parents specific needs, they have integrated within my Parents life very easily and with the minimum of fuss and stress. Within a short period of time, both my Parents and Siblings are greatly benefitting from the Carers help and indeed look forward to their regular visits. Special thanks to the care development lead, the lead customer care manager and our Carers for making the process stress and pain free!
14 March 2025
Exemplary service at all times. Always punctual, fully aware of what is required, and very knowledgeable re differing conditions. I could not ask for better care and enjoy our conversations while being well looked after.
23 December 2024
Most carers were very helpful and tried to do their best but two I found wanting. I now have found my ideal carer and friend and I do not want anyone else unless it's necessary. The management know a couple of other ones I would be happy with if my carer was away.
04 November 2024
I have always been treated with great care and kindness. I am now fully recovered thanks to all the excellent care and attention.
18 September 2024
We arranged care for our mother with Bluebird Care. From the first consultation to the pre-start meeting and now five weeks into the care, it's clear that Bluebird's staff genuinely care and understand her needs. They aim to keep a consistent carer contact who is brilliant and are proactive in providing updates and advice. Their technology platforms allow us to monitor the results of the daily visits. I highly recommend Bluebird. In fact, we now realise we should have started several months ago as we can see a significant and positive change in my mother's quality of life. Thank you to all the team!
31 May 2024
The carers at Bluebird Care are doing an amazing job looking after our relative. She is caring, proactive, compassionate, thorough, diligent, professional and reliable.
14 May 2024
I feel the carers are very professional and kind. They alert me of any concerns about Mum and are excellent at housework and gardening. Hence, they have helped me also knowing that Mum is in safe hands. They also administer the medication for Mum.
22 April 2024
Fantastic all-round care and service. All the carers are all extremely helpful, professional and friendly. Thanks so much for continued hard work. All the best.
01 April 2024
I have used Bluebird Care over the previous five years, initially for my husband and now for myself. The care given has been with competence, kindness and consideration. The carers are obviously trained and with the right attitude for dealing with people's needs in their own homes. Very grateful. Contact with the office staff has been equally good and helpful.
15 March 2024
Difficult at first due to constant changes and need to advise each carer on help ect required. Now with an outstanding regular carer with trusted others covering days off, my life is enhanced. I can only with that it will continue in this way
06 March 2024
My partner was in the care of Bluebird Carers for over 4 years. Living partly in Germany I needed to have an agency which took care of my partner during my absence. I can highly recommend Bluebird Care. The people involved with Bluebird Care are very competent, friendly and ever so helpful. Over the years a lot of extra duties needed to be organised within minutes and it was a great relief for me to know that my partner was in such good hands. (Like him having a fall, visits to hospitals, general household duties or other events). Every person who needs to be cared for will be assessed and an explicit care plan with relatives and carers will be arranged. Regular check-ups are happening to guarantee that the care plan is up to date. All carers who looked after my partner over the years were emphatic and enjoyed their job and the work with elderly people. I can't thank them enough. You have done a great job and sure will do in the future. Thanks a million.
28 February 2024
From making telephone calls to Bluebird Care to carer visits, everyone is so helpful. The carers that currently come respond generously to the client's needs - sometimes the client won't cooperate, refusing to get up but the carers are always kind and humorous. Thank you.
Latest Reviews for Bluebird Care Richmond & Twickenham
04 August 2025
From the moment i contacted Bluebird they were so efficient and quickly set up the care i needed for my husband. This was 24 hour care and everything worked so well. All the carers were punctual and helpful and in particular in the last week of his life the carer who was there every day and attended with compassion all the complex needs of my husband was everything i could have wished for and helped me through this sad week. Another carer looked after him at night and was there to hold his hand and calm him down when he got restive They were a team and i cannot thank them enough..
29 July 2025
Everyone is kind, helpful and very caring.
15 July 2025
My carer is excellent. Professional in every way as well as being nicely friendly. Temporary replacements to have also been professional.
27 May 2025
Bluebird provided 2 carers to look after my 97 year old mother after her stroke. Their response was fast, efficient, flexible and just what was needed. The carers were caring, professional, easy going, smiley, personable, reassuring, compassionate - couldn't be better. No complaints. Very good value.
26 May 2025
I would like to thank you all so much for helping us when our mother needed emergency care suddenly. Your office team stepped in at the last minute, and sorted out care for my mother even though it was out of office hours. The carer came early in the morning, and looked after my mother efficiently and with smiles! My mother loved her day with your carers - they were both so sweet to her, and looked after her perfectly. We will definitely recommend your service, and will be requesting help from you again in the future.
19 May 2025
My mum.has had excellent care from your service since late 2024 which has made life much easier for her at home. Your carers and support team have provided a really holistic service for her and made her very comfortable and safe . She now is going to be moving to a care home but we thank you so much for your help with mum over the past months.
06 May 2025
All the girls who came to the house originally three times a day were unfailingly helpful and I kind. I often had not enough for them to do so I sent them away! They usually arrived more or less on time which was so important to me, not that I have other things to actually do. I imagine the travelling to be hard as they seem to come from quite some distances, and there isn't time arranged for the travelling time for them to be able to keep to the required appointments.
07 April 2025
Bluebird Twickenham provides weekly care for my mother, and I cannot praise them highly enough. From the start, their professionalism, kindness, and reliability have been outstanding. The carers are compassionate, attentive, and always go above and beyond to ensure my mother is comfortable and well cared for. One of the things I appreciate most is the consistency of care. My mother has formed a great bond with her regular carers, which makes a real difference in her well-being. They treat her with dignity and respect, taking the time to understand her needs and preferences. The office team is also fantastic - communication is excellent, and they are always responsive and accommodating. It gives me great peace of mind knowing my mother is in such capable and caring hands. I highly recommend Bluebird Twickenham to anyone looking for compassionate, high-quality care. Their dedication and kindness have truly made a difference in my mother's life.
04 April 2025
Having been in the planning stage for over a year, and after 3 fruitful meetings with Bluebird, My Parents and Siblings took the plunge and introduced Bluebird carers on a 3 day a week 3 hours a day basis, in my Parents home, to help with Shopping, cleaning, cooking, bed making, paperwork, walks to the local shops and general companionship . Great care was taken in both the pre planning stages and eventual introduction of the Carers Manager, and then the two Carers themselves who are now in weekly attendance. Both Carers have exactly the attributes we discussed which are pertinent to our Parents specific needs, they have integrated within my Parents life very easily and with the minimum of fuss and stress. Within a short period of time, both my Parents and Siblings are greatly benefitting from the Carers help and indeed look forward to their regular visits. Special thanks to the care development lead, the lead customer care manager and our Carers for making the process stress and pain free!
14 March 2025
Exemplary service at all times. Always punctual, fully aware of what is required, and very knowledgeable re differing conditions. I could not ask for better care and enjoy our conversations while being well looked after.
23 December 2024
Most carers were very helpful and tried to do their best but two I found wanting. I now have found my ideal carer and friend and I do not want anyone else unless it's necessary. The management know a couple of other ones I would be happy with if my carer was away.
04 November 2024
I have always been treated with great care and kindness. I am now fully recovered thanks to all the excellent care and attention.
18 September 2024
We arranged care for our mother with Bluebird Care. From the first consultation to the pre-start meeting and now five weeks into the care, it's clear that Bluebird's staff genuinely care and understand her needs. They aim to keep a consistent carer contact who is brilliant and are proactive in providing updates and advice. Their technology platforms allow us to monitor the results of the daily visits. I highly recommend Bluebird. In fact, we now realise we should have started several months ago as we can see a significant and positive change in my mother's quality of life. Thank you to all the team!
31 May 2024
The carers at Bluebird Care are doing an amazing job looking after our relative. She is caring, proactive, compassionate, thorough, diligent, professional and reliable.
14 May 2024
I feel the carers are very professional and kind. They alert me of any concerns about Mum and are excellent at housework and gardening. Hence, they have helped me also knowing that Mum is in safe hands. They also administer the medication for Mum.
22 April 2024
Fantastic all-round care and service. All the carers are all extremely helpful, professional and friendly. Thanks so much for continued hard work. All the best.
01 April 2024
I have used Bluebird Care over the previous five years, initially for my husband and now for myself. The care given has been with competence, kindness and consideration. The carers are obviously trained and with the right attitude for dealing with people's needs in their own homes. Very grateful. Contact with the office staff has been equally good and helpful.
15 March 2024
Difficult at first due to constant changes and need to advise each carer on help ect required. Now with an outstanding regular carer with trusted others covering days off, my life is enhanced. I can only with that it will continue in this way
06 March 2024
My partner was in the care of Bluebird Carers for over 4 years. Living partly in Germany I needed to have an agency which took care of my partner during my absence. I can highly recommend Bluebird Care. The people involved with Bluebird Care are very competent, friendly and ever so helpful. Over the years a lot of extra duties needed to be organised within minutes and it was a great relief for me to know that my partner was in such good hands. (Like him having a fall, visits to hospitals, general household duties or other events). Every person who needs to be cared for will be assessed and an explicit care plan with relatives and carers will be arranged. Regular check-ups are happening to guarantee that the care plan is up to date. All carers who looked after my partner over the years were emphatic and enjoyed their job and the work with elderly people. I can't thank them enough. You have done a great job and sure will do in the future. Thanks a million.
28 February 2024
From making telephone calls to Bluebird Care to carer visits, everyone is so helpful. The carers that currently come respond generously to the client's needs - sometimes the client won't cooperate, refusing to get up but the carers are always kind and humorous. Thank you.