Bluebird Care Richmond & Twickenham

I have had only perfect experience of staff for Bluebird Care and all have been friendly, courteous and caring and all to be complimented.

Intermittent visits had stopped working for her. It's ok. The cover carer after the first rotation was exceptional - but sadly not available for more than temporary cover. Expensive, but necessary.

Excellent service all round. Carers brilliant.

We are happy with the service Bluebird provides. The carers are patient and friendly and have developed a caring relationship with mum. We especially like the continuity of service, so mum doesn't have to keep getting used to new people.

Excellent service. Carers are very kind and caring and efficient.

Finding the service very helpful, knowing that he will see somebody every day is very reassuring for his family. He seems very happy with all his carers and we have noticed he brightens up when they arrive. We are very happy with everything so far.

I have found the care very good. The management is very good and accomdating.

Trust, trusting, trustworthy... Bluebird (Twickenham) have, via their wonderful carers allowed us to have trust in them, be trusting of their abilities and know that, they are all trustworthy. Now that should be enough but, Maria, Jisna, Lourdina, Joyce, Dinushi, Ramona, Kanan, Naz, Kate, Kamala, Nana, Tunde, Sheela, Chizoba, Soumya and Shimrandeep (and probably a few others I can't recall) have all been so caring and kind to my Mum and have enabled us to keep Mum at home for which I will always be so grateful. The saying goes 'be grateful for the time you have with your parents' but, we are also thankful for the time my parent has with Bluebird. They have also helped enormously in providing information on care that you just wouldn't know as a lay-carer for a loved one. So glad we chose them. Thank you. John.

Bluebird have been coming over the last 6 months to help my husband who is increasingly disabled. They are so well trained and pleasant to have coming here - not only do they do everything to help my husband but when there's time they do some ironing to help me as well. Thank you Bluebirds.

Great service & reassurance from the team!

Recently she had a further bleed and after a week in hospital returned home quite weak. Bluebird were able to provide one of her regular carers to live in for a week. The care was professional at every level, we were kept updated and regular assessments on her progress given. The carer was observant with attention to detail, from calling on medical help to deal with an infection to raising the chair level, cooking favourite meals, providing conversation, encouragement and reassurance.

The care give was of an exceptional level and highly professional standards.

Fantastic, professional, warm, compassionate and super trustworthy and friendly everyone! Thanks so much wonderful carers :) & all the brilliant team in the office! Happy new year!

I have used Bluebird for some years and have always found the experience very satisfactory.

Team excellent, and great help & common sense & cheerful. Kazi dependable & helpful

The carers who looked after me for two weeks were well qualified and experienced. They were friendly, efficient, sensitive to requirements and always punctual. The back-up admin and supervision were also good.

Bluebird responded straight away to our request for carers to provide company to my mum at home who is living with dementia. The carers and office team are professionals and work together to respond to changing needs as they arise. A year and a half later we still have the same two carers who initially visited along with others mum has come to know. They are very kind and have become an invaluable part of daily life. We are now looking at live-in care options with Bluebird. So thankful that mum is being supported to continue doing the things she enjoys and to remain living in her own home.

From the moment i contacted Bluebird they were so efficient and quickly set up the care i needed for my husband. This was 24 hour care and everything worked so well. All the carers were punctual and helpful and in particular in the last week of his life the carer who was there every day and attended with compassion all the complex needs of my husband was everything i could have wished for and helped me through this sad week. Another carer looked after him at night and was there to hold his hand and calm him down when he got restive They were a team and i cannot thank them enough..

Everyone is kind, helpful and very caring.

My carer is excellent. Professional in every way as well as being nicely friendly. Temporary replacements to have also been professional.