Bluebird Care Richmond & Twickenham

Recently she had a further bleed and after a week in hospital returned home quite weak. Bluebird were able to provide one of her regular carers to live in for a week. The care was professional at every level, we were kept updated and regular assessments on her progress given. The carer was observant with attention to detail, from calling on medical help to deal with an infection to raising the chair level, cooking favourite meals, providing conversation, encouragement and reassurance.

The care give was of an exceptional level and highly professional standards.

Fantastic, professional, warm, compassionate and super trustworthy and friendly everyone! Thanks so much wonderful carers :) & all the brilliant team in the office! Happy new year!

Team excellent, and great help & common sense & cheerful. Kazi dependable & helpful

The carers who looked after me for two weeks were well qualified and experienced. They were friendly, efficient, sensitive to requirements and always punctual. The back-up admin and supervision were also good.

Bluebird responded straight away to our request for carers to provide company to my mum at home who is living with dementia. The carers and office team are professionals and work together to respond to changing needs as they arise. A year and a half later we still have the same two carers who initially visited along with others mum has come to know. They are very kind and have become an invaluable part of daily life. We are now looking at live-in care options with Bluebird. So thankful that mum is being supported to continue doing the things she enjoys and to remain living in her own home.

From the moment i contacted Bluebird they were so efficient and quickly set up the care i needed for my husband. This was 24 hour care and everything worked so well. All the carers were punctual and helpful and in particular in the last week of his life the carer who was there every day and attended with compassion all the complex needs of my husband was everything i could have wished for and helped me through this sad week. Another carer looked after him at night and was there to hold his hand and calm him down when he got restive They were a team and i cannot thank them enough..

My carer is excellent. Professional in every way as well as being nicely friendly. Temporary replacements to have also been professional.

Bluebird provided 2 carers to look after my 97 year old mother after her stroke. Their response was fast, efficient, flexible and just what was needed. The carers were caring, professional, easy going, smiley, personable, reassuring, compassionate - couldn't be better. No complaints. Very good value.

I would like to thank you all so much for helping us when our mother needed emergency care suddenly. Your office team stepped in at the last minute, and sorted out care for my mother even though it was out of office hours. The carer came early in the morning, and looked after my mother efficiently and with smiles! My mother loved her day with your carers - they were both so sweet to her, and looked after her perfectly. We will definitely recommend your service, and will be requesting help from you again in the future.

My mum.has had excellent care from your service since late 2024 which has made life much easier for her at home. Your carers and support team have provided a really holistic service for her and made her very comfortable and safe . She now is going to be moving to a care home but we thank you so much for your help with mum over the past months.

All the girls who came to the house originally three times a day were unfailingly helpful and I kind. I often had not enough for them to do so I sent them away! They usually arrived more or less on time which was so important to me, not that I have other things to actually do. I imagine the travelling to be hard as they seem to come from quite some distances, and there isn't time arranged for the travelling time for them to be able to keep to the required appointments.

Bluebird Twickenham provides weekly care for my mother, and I cannot praise them highly enough. From the start, their professionalism, kindness, and reliability have been outstanding. The carers are compassionate, attentive, and always go above and beyond to ensure my mother is comfortable and well cared for.

One of the things I appreciate most is the consistency of care. My mother has formed a great bond with her regular carers, which makes a real difference in her well-being. They treat her with dignity and respect, taking the time to understand her needs and preferences.

The office team is also fantastic - communication is excellent, and they are always responsive and accommodating. It gives me great peace of mind knowing my mother is in such capable and caring hands.

I highly recommend Bluebird Twickenham to anyone looking for compassionate, high-quality care. Their dedication and kindness have truly made a difference in my mother's life.

Special thanks to the care development lead, the lead customer care manager and our Carers for making the process stress and pain free!

I have always been treated with great care and kindness. I am now fully recovered thanks to all the excellent care and attention.

I highly recommend Bluebird. In fact, we now realise we should have started several months ago as we can see a significant and positive change in my mother's quality of life. Thank you to all the team!

The carers at Bluebird Care are doing an amazing job looking after our relative. She is caring, proactive, compassionate, thorough, diligent, professional and reliable.

I feel the carers are very professional and kind. They alert me of any concerns about Mum and are excellent at housework and gardening. Hence, they have helped me also knowing that Mum is in safe hands. They also administer the medication for Mum.

I have used Bluebird Care over the previous five years, initially for my husband and now for myself. The care given has been with competence, kindness and consideration. The carers are obviously trained and with the right attitude for dealing with people's needs in their own homes. Very grateful. Contact with the office staff has been equally good and helpful.

Thanks a million.