Latest Reviews for Brunelcare Somerset Home Care Services
22 January 2026
Staff are prompt, polite, caring, efficient and helpful. Staff are also understanding and kind. My husband looks forward to seeing the carers and it gives him someone else to talk to. I can't find any fault with Brunelcare, they are the best. Thank you.
18 December 2025
Very positive experience and friendly staff who also enjoy a good chat and laugh with me, which is very important when I live on my own. Staff are willing to assist me at all times. I look forward to them coming as they always cheer me up.
30 September 2025
My husband used Brunelcare Somerset Home Care Services for sometime, but sadly died in June 2021. I have continued using their services as getting older and living on my own, and another reason being I broke my left shoulder/upper arm in three places two years ago and required help with washing and
dressing.
I do not remember exactly when we first used their services but I would think it must be ten years ago or maybe longer. I hope to continue having their help for the future, but at nearly 84 years old it depends on what the future holds.
27 August 2025
I always enjoy all my carers, their company and assentance when needed.
27 August 2025
The service I get from all carer remain excellent standard since the first ever came to me.
Wonderful manners and I am treated with great repect.
15 August 2025
Ever since I needed carers and I chose Brunelcare and they are the best and nothings too much trouble.
12 August 2025
Very good caring & helpful
12 August 2025
We are please with the help we recieve for my partner
11 August 2025
Brunel service is excellent - they turn up when they say they will and carry out tasks as requested
08 August 2025
I am very happy with the care I am receiving from Brunelcare. I would like to keep the bed I have been given to support my health. I was told to replace 2x beds that I bought myself to help with the assisted bed from Brunelcare. At present I do not use the bed as I am just getting over a hip
replacement.
16 July 2025
We have found the carers to be friendly caring and willing to do any task. They are all pleasant and usually on time. We couldn't manage without them they help us so much.
11 July 2025
The girls that come are good, always willing to help with things, some more than others.
11 July 2025
They are a lovely group of carer's and are very kind and treat me with kindness and respect
10 July 2025
Dads review of care was carried out in a very thorough, kind and professional manner. We were given every opportunity to describe the care required in different situations.
08 July 2025
Lovely friendly staff. All regulars so my daughter knows them. A problem with water on the floor being trod over bedroom but not the caers fault. I will try to see if I could get a bigger shower trap. I bought plastic over shoes to help (which they did) until I was old they weren't allowed. Very
dissapointing & I don't know why not!
03 April 2025
The carer staff are excellent & are very supportive to both of us as my husband's health & mobility deteriorate. We couldn't do without their care & support. They deserve a medal!!
26 February 2025
I would like to express my heartfelt gratitude for the exceptional care provided to my dad by your team of carers. following his discharge, all 8 carers have been nothing short of fantastic - we truly could not have asked for more. they immediately adapted to the home routine and made Dad feel at
ease during a difficult transition. once an active, independent 90-year-old (1 month ago!) he now requires support for every aspect of life. Despite this, the carers have approached their role with cheerfulness, respect and unwavering kindness. Also, they've connected on a personal level, taking time to engage about family photos, hobbies etc. Their professionalism and compassion have made an immeasurable difference, and we are so grateful for the dignity and warmth they bring to Dad's care.
25 July 2024
From the moment the carers started looking after my mum, I felt that I had made the right choice. They treated her with respect and dignity. Listened to her wishes and also showed great kindness towards her. Everyone that I have dealt with has been approachable and accommodating. I couldn't have
asked for a more professional service to care for my mum.
18 July 2024
Brunelcare Somerset Home Care Services staff are very kind, thoughtful and helpful.
I couldn't live in my home without them coming. Nothing is ever too much and will always help with whatever.
Amend my calls around all my doctor and hospital appointments (two to three a week, sometimes more at the
moment).
Best care company around, so glad I have them and better than the previous company I had.
Thank you.
13 June 2024
My mum became ill at the beginning of the year and very quickly lost the capacity to look after herself. Prior to this, she had been extremely independent. I initially attempted to sort a care package with the hospital, who recommended several local care providers, none of which seemed suitable. I
found information about Brunelcare Somerset Home Care Services through an internet search and sent a rather desperate message to them at 11 pm one evening. Their response was received by 8 am the next morning, they could not have been more understanding, caring, efficient and informative.
They recommended a half-hour welfare daily package for Mum and met me at her property. They made Mum feel so comfortable and me so reassured that they were the correct choice for us. They are, without exception, kind, considerate and friendly. I cannot thank them enough. Not only do they check on her well-being but they all actively encourage her to take on her daily routine, get out into the garden and now even take short walks.
Latest Reviews for Brunelcare Somerset Home Care Services
22 January 2026
Staff are prompt, polite, caring, efficient and helpful. Staff are also understanding and kind. My husband looks forward to seeing the carers and it gives him someone else to talk to. I can't find any fault with Brunelcare, they are the best. Thank you.
18 December 2025
Very positive experience and friendly staff who also enjoy a good chat and laugh with me, which is very important when I live on my own. Staff are willing to assist me at all times. I look forward to them coming as they always cheer me up.
30 September 2025
My husband used Brunelcare Somerset Home Care Services for sometime, but sadly died in June 2021. I have continued using their services as getting older and living on my own, and another reason being I broke my left shoulder/upper arm in three places two years ago and required help with washing and
dressing.
I do not remember exactly when we first used their services but I would think it must be ten years ago or maybe longer. I hope to continue having their help for the future, but at nearly 84 years old it depends on what the future holds.
27 August 2025
I always enjoy all my carers, their company and assentance when needed.
27 August 2025
The service I get from all carer remain excellent standard since the first ever came to me.
Wonderful manners and I am treated with great repect.
15 August 2025
Ever since I needed carers and I chose Brunelcare and they are the best and nothings too much trouble.
12 August 2025
Very good caring & helpful
12 August 2025
We are please with the help we recieve for my partner
11 August 2025
Brunel service is excellent - they turn up when they say they will and carry out tasks as requested
08 August 2025
I am very happy with the care I am receiving from Brunelcare. I would like to keep the bed I have been given to support my health. I was told to replace 2x beds that I bought myself to help with the assisted bed from Brunelcare. At present I do not use the bed as I am just getting over a hip
replacement.
16 July 2025
We have found the carers to be friendly caring and willing to do any task. They are all pleasant and usually on time. We couldn't manage without them they help us so much.
11 July 2025
The girls that come are good, always willing to help with things, some more than others.
11 July 2025
They are a lovely group of carer's and are very kind and treat me with kindness and respect
10 July 2025
Dads review of care was carried out in a very thorough, kind and professional manner. We were given every opportunity to describe the care required in different situations.
08 July 2025
Lovely friendly staff. All regulars so my daughter knows them. A problem with water on the floor being trod over bedroom but not the caers fault. I will try to see if I could get a bigger shower trap. I bought plastic over shoes to help (which they did) until I was old they weren't allowed. Very
dissapointing & I don't know why not!
03 April 2025
The carer staff are excellent & are very supportive to both of us as my husband's health & mobility deteriorate. We couldn't do without their care & support. They deserve a medal!!
26 February 2025
I would like to express my heartfelt gratitude for the exceptional care provided to my dad by your team of carers. following his discharge, all 8 carers have been nothing short of fantastic - we truly could not have asked for more. they immediately adapted to the home routine and made Dad feel at
ease during a difficult transition. once an active, independent 90-year-old (1 month ago!) he now requires support for every aspect of life. Despite this, the carers have approached their role with cheerfulness, respect and unwavering kindness. Also, they've connected on a personal level, taking time to engage about family photos, hobbies etc. Their professionalism and compassion have made an immeasurable difference, and we are so grateful for the dignity and warmth they bring to Dad's care.
25 July 2024
From the moment the carers started looking after my mum, I felt that I had made the right choice. They treated her with respect and dignity. Listened to her wishes and also showed great kindness towards her. Everyone that I have dealt with has been approachable and accommodating. I couldn't have
asked for a more professional service to care for my mum.
18 July 2024
Brunelcare Somerset Home Care Services staff are very kind, thoughtful and helpful.
I couldn't live in my home without them coming. Nothing is ever too much and will always help with whatever.
Amend my calls around all my doctor and hospital appointments (two to three a week, sometimes more at the
moment).
Best care company around, so glad I have them and better than the previous company I had.
Thank you.
13 June 2024
My mum became ill at the beginning of the year and very quickly lost the capacity to look after herself. Prior to this, she had been extremely independent. I initially attempted to sort a care package with the hospital, who recommended several local care providers, none of which seemed suitable. I
found information about Brunelcare Somerset Home Care Services through an internet search and sent a rather desperate message to them at 11 pm one evening. Their response was received by 8 am the next morning, they could not have been more understanding, caring, efficient and informative.
They recommended a half-hour welfare daily package for Mum and met me at her property. They made Mum feel so comfortable and me so reassured that they were the correct choice for us. They are, without exception, kind, considerate and friendly. I cannot thank them enough. Not only do they check on her well-being but they all actively encourage her to take on her daily routine, get out into the garden and now even take short walks.