Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Caretakers South West Ltd

stars
stars 04 April 2024
We needed carers for my 96-year-old dad, after he'd had a series of falls and was struggling to look after himself. Caretakers were able to step in at short notice and have given unprecedented care and support to Dad. All the ladies who looked after him gave him confidence in meeting new people as
well as giving wonderful care, support, conversation and interest. We can’t thank you enough.
Review from Nina G (Daughter of Client/Service User)
stars
stars 16 March 2021
I feel assured that my husband is well cared for when I go to work. The carers are very professional and treat him with compassion and understanding. He also has the benefit of continuity of care so the carers can spot changes often before other health professionals which I feel is a contributing
factor to my husband surviving the short-term prognosis he was originally given 4 months ago.
Review from Sandra C (Wife of Client/Service User)
stars
stars 16 March 2021
Caretakers South West Ltd prides itself as being 'South Devon's Friendliest Care Service' a description we are happy to endorse. The carers provided are nearly always on time for their appointment and if delayed for any reason endeavour to let us know of the delay - by the same token should they be
ahead of time then we are usually informed. Caretakers South West Ltd staff are approachable and deal with any difficulties in a professional manner. We are pleased to recommend Caretakers South West Ltd as a top-class care company with pleasant staff and carers each of who seem to enjoy working for the company.
Review from David W (Husband of Client/Service User)