Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
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Value for Money stars

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Latest Reviews for Cheshire East Council Domiciliary Care Service

stars
stars 20 August 2021
Received valuable care from the reablement team at Cheshire East Council Domiciliary Care4CE. I felt in control of my care and the carers were all professional and supportive. I have a physical disability and had surgery two weeks ago. Not sure if adapting to life, in general, stood me in good
stead to recover quickly but at the times I needed help the carers were fabulous - arriving on time, clean, tidy and wore their PPE from the front door and upon leaving, deposited PPE straight into the bin. One carer, in particular, was so friendly, chatty and nothing too much trouble, visited me quite frequently and I looked forward to her visit. All carers and team leaders had my well-being at heart and it certainly felt excellent.
Review from Maggie S (Client / Service User)